Global Leader of Avasant’s Transformation and Governance businesses leading enterprise clients with the strategy and execution of complex business & digital transformation initiatives including Governance and Change, securing strategic partnerships which drive down costs, improve operational efficiency, and enable transformation across business and technology* Leads the global Transformation service line to enable clients to define and execute digital business strategies that leverage technology disruptions to drive sustainable value and competitive advantage including Digital Business Strategies, Intelligent Automation, Technology Modernization and Organization Transformation* Leads Avasant’s Business Services vertical business which includes Travel & Transportation, Logistics, Hospitality, Real Estate and Education with strong influence in Retail/CPG serving clients globally* Defined, developed and leads Avasant’s Transformation implementation service line to enable organizations to effectively implement their enterprise transformation initiatives, new digital business models and next generation outsourcing while optimizing the relationships with their chosen service providers and technology partners* Defined, developed and leads Avasant’s Governance “as-a-service” service line for enterprise clients and service providers to effectively manage vendor portfolios through best practice processes, automation and state-of-the-art technology to maximize sourcing value and improve alignment with business strategies for less than 50% of the traditional Governance cost.Carlos often represents Avasant at industry associations, public events, conferences, seminars and has authored multiple industry points of view

Through technology modernization efforts, Carlos enabled clients to shift technology spend from operational costs to innovation, changing their focus from cost-savings to business agility. He advised enterprise clients through the sourcing life-cycle using an alternative collaborative approaches, best practices and industry expertiseFor enterprise clients, Carlos helped procurement and sourcing organizations determine vendor-related risks & their business impact across all important risk parameters for immediate, transitional and long term service delivery phasesBy implementing emerging models, Carlos helped organizations seek fundamental changes in strategy, people, culture, organization and processes -embracing a digital way of being and creating a digital DNAFor outsourcing agreements coming up for renewal, he established the deal strategy and re-negotiations road map across different industries with special emphasis on potential future scope, pricing models, deal governance, customer satisfaction and value bundling.

For over a decade, Carlos held various positions and leadership roles in Gartner’s consulting strategy and sourcing practices. He focused on retail/ CPG and travel/transportation for global organizations and federal, state, and local government clients in North America, Latin America and EMEAFor Gartner’s consulting strategy practice, he led consulting teams combining core competencies in strategy, operations, and technology to help clients develop and execute growth from strategy through execution. Carlos’ teams also enabled clients to maximize the value of technology investments and to implement operational improvements that optimized the power within those organizationsAs a leader of the sourcing practice, he expanded Gartner’s sourcing strategy approaches and co-developed the best practice vendor governance framework and methodology with Gartner research. This became the industry baseline by enterprise clients and service providers to successfully manage vendor relationships in a multi ecosystem vendor environment. Carlos also represented Gartner in industry associations, public events, conferences, seminars and co-authored multiple research papers.

Participated in multiple projects in the following areas: Outsourcing . Governance, Organizational Transformation , IT Strategic Planning, Operational Excellence