Carlos Hernandez Email and Phone Number
As an award-winning Senior VP, GM and Senior Sales Director, I have led strategic management roles in the medical device and diagnostics industries across multicultural settings. Fluent in English, Spanish, and Portuguese, I leverage my business acumen to understand market and customer needs, craft and deploy strategic plans, and drive sustainable growth and profitability. This is achieved through the formation of highly effective and motivated teams, driven by well defined standard works and KPIs which are continously inspected for proper execution.➤ What I Can Do For You▶Strategic Planning: Leverage insights and market understanding to develop and implement strategic plans that drive growth and profitability.▶Team Development: Foster team growth and development through mentorship, training, and constant feedback through KPI performance monitoring.▶Technology Utilization: Employ tools like CRM/Salesforce.com, Six Sigma, and Kaizen to understand strategy execution, impact of campaigns and market dynamics.▶Continuous Improvement: Drive continuous improvement initiatives (service, operations, sales) to achieve company objectives and enhance operational efficiency.⭐ Key Strengths & Behavioral Traits▶Interpersonal Skills: Ability to get along well with diverse behavioral styles and reconcile various group factions in a stable and sincere manner.▶Patience and Assistance: Patiently work with team members and readily assist with specialized projects, securing things get done as planned.▶Consistency: Maintain a stable and predictable pace to achieve and exceed goals and complete complex projects with a tireless work ethic.▶Conflict Resolution: Excellent at solving disagreements within the team.People-Oriented: Demonstrate a stable and sincere approach to people-oriented tasks.🏆 Notable Achievements▶ $300M Contracts: Negotiated and closed business contracts valued at over $300M with key accounts including HCA Scion, Tenet, Adventist, Ardent, Optum, University of California Irvine, and Diagnostic Labs Inc. Hawaii. (Beckman Coulter Inc.)▶ Reduced Turnover: Elevated stability of West Sales Force, reducing turnover to below 5%, while fostering talent development and strategic planning, leading to substantial sales funnel growth. (Beckman Coulter Inc.)▶ Sales Turnaround: Turned around sales growth from -5% 5YR CAGR to +10% YTD 2024 within 12 months, through the formulation and execution of different Kaizen tools and processes.▶ Received President's Club awards for outstanding results at 3M Co., Abbott Laboratories and Beckman Coulter.
Actioncoach Miguel Hidalgo Cuajimalpa
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Managing DirectorActioncoach Miguel Hidalgo Cuajimalpa Sep 2024 - PresentMexico City, Mexico -
Senior Area Director - West North America Commercial Operations (Naco)Beckman Coulter Diagnostics Mar 2022 - Aug 2024Gold Canyon, Arizona, United StatesAs a Sales Director, I direct multi-channel sales operations for clinical laboratories and hospitals, covering reagents, consumables, instruments/equipment, technical service, laboratory automation, IT, and consulting, all under the guidance of the NACO Sales VP. I generate over $20M in annual competitive wins and manage a $350M budget for the West NACO region. Leading a team of 55 sales associates, I craft annual strategic plans and consistently meet or exceed key performance indicators.➯➯➯➯➯Notable Highlights➧ Elevated stability of West Sales Force to bring turnover to below 5%, while simultaneously fostering talent development and strategic planning that led to substantial sales funnel growth. ➧ Delivered 25% quicker project completions, reduced complaints by 70%, and boosted customer referrals by enhancing coordination among Service, Project Management, and Sales teams.➧ Transformed sales trajectory from a -5% 5 YR CAGR between to a 10% growth rate as of YTD 2024 through the execution of a detailed Kaizen driven strategic plan. -
General Manager Mexico Puerto Rico & CaribbeanBeckman Coulter Oct 2017 - Feb 2022Mexico Puerto Rico & CaribbeanAs the General Manager for Mexico, Puerto Rico, and the Caribbean, I steered a $70M USD operation, expanding our reach by adding Puerto Rico and the Caribbean to our portfolio in 2018. Reporting directly to the VP & GM of Diagnostics Latin America, I led a high-performance team of 110 associates across various functional areas. By executing comprehensive sales, marketing, and financial strategies, I consistently met critical business metrics. Additionally, I focused on strengthening distributor and integrator partnerships, enforcing compliance, and driving organizational development through succession planning, implementing Diversity & Inclusion initiatives, and utilizing the Accountability Builder methodology.➯➯➯➯➯Notable Highlights➧ Drove market expansion, achieving over double the growth in revenue and operating income, consistently exceeding annual growth targets in 2017, 2018, and 2019.➧ Recognized with the esteemed Inner Circle Award in 2019, honored as the Best General Manager of Beckman Coulter LATAM for highest performance and sales in the Region.➧ Generated an additional $5 million in annual recurring revenue in 2020 by acquiring new business from major government accounts (IMSS, ISSSTE). -
Executive DirectorSelecciones Medicas Del Centro Nov 2016 - Sep 2017Mexico CityIn this position, I managed a $100M budget and financial statements while heading a team of 6 directors and fostering relationships with key government officers. Strategic marketing and sales plans were developed to achieve key performance indicators. Additionally, I introduced new integrated health services across various specialties. The annual business plan and market access strategies were formulated, ensuring compliance with Grupo Farmacos' ethics and audit programs.➯➯➯➯➯Notable Highlights➧ Secured 70% success rate in competitive bids, landing government contracts valued at $225M annually over 5-year span through the execution of a targeted sales strategy. -
Senior Vice President & General Manager Laboratory Diagnostics Latin AmericaSiemens Healthineers Jul 2014 - Oct 2016Mexico CityAs the SVP & General Manager of Laboratory Diagnostics, I steered Latin American sales and marketing efforts. I managed a $220M budget and full P&L responsibilities. I mentored a team of 7 Directors and implemented aligned strategic plans. By focusing on key performance indicators, I achieved targets and strengthened customer retention. My role encompassed managing sales, marketing, financial plans, and market access strategies, while ensuring distributor and regulatory compliance. I fostered talent and led partnership development initiatives. Additionally, I established the first LATAM Workflow & Clinical Excellence Summit.➯➯➯➯➯Notable Highlights➧ Achieved 2x growth above market by integrating Brazil and Spanish-speaking countries into a single Latin America region.➧ Led Latin America to become the third highest growth region globally by developing a 5-year strategic plan.➧ Exceeded the launch placement plan for total laboratory automation systems (Aptio) and Atellica Solution instruments in LATAM -
General Manager Brazil - Diagnostics DivisionAbbott Jul 2012 - Jun 2014Sao Paulo, Brazil -
General Manager Diagnostics - Mexico & Central AmericaAbbott Laboratories De Mexico Feb 2011 - Jun 2012Mexico CitySelected Achievements: Received prestigious President's Club Award for results achieved during fiscal year 2011 (highest plan achievement, sales and profits in the LATAM Region) -
General Manager MexicoKarl Storz Jul 2007 - Jan 2011Mexico CitySelected Achievements: Turned around company after 2 consecutive recapitalizations and no growth for 5 consecutive years. Maintained positive liquidity for the company every month and year, and brought growth to a 10% sustained CAGR. -
Business Manager Mexico & Central America Crdm & VascularMedtronic Sep 2006 - Jun 2007Mexico -
Business Manager Mexico & Central America Spine & NavigationMedtronic Spine & Biologics Aug 2005 - Aug 2006Mexico City -
Key Account ManagerJohnson & Johnson Medtech May 2004 - Jul 2005Mexico City -
Business Group Manager3M Apr 1999 - Apr 2004Mexico CitySelected Achievements: Received prestigious Global Sales & Marketing Professional Award for 1999, given that results obtained by 3M Mexico Medical Division were one of the top 20 most successful plans globally.
Carlos Hernandez Education Details
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Universidad Iberoamericana A.C.Chemical Engineering -
Business Administration And Management, General
Frequently Asked Questions about Carlos Hernandez
What company does Carlos Hernandez work for?
Carlos Hernandez works for Actioncoach Miguel Hidalgo Cuajimalpa
What is Carlos Hernandez's role at the current company?
Carlos Hernandez's current role is Team Builder Coach & Mentor | SVP & General Manager | Business Unit Director | Sr Sales Director | Strategic Multicultural Commercial Leader | Multiawarded Business Growth Driver.
What schools did Carlos Hernandez attend?
Carlos Hernandez attended Universidad Iberoamericana A.c., Universidad De Las Américas, A.c., Universidad De Las Américas, A.c..
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Carlos Hernandez
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