Carlos Bailey Email & Phone Number

North Augusta, SC, US

Augusta, Georgia, United States

• Senior HTM manager for a 92-bed tertiary referral medical center (MEDCEN) that supports over 20 Graduate Medical Education (GME) programs, over 2000 daily outpatient encounters, and an average sustainment of 60.
• Revised business practices that increased the scheduled service completion rate by 15% within the first 120 days, eliminating unnecessary delays in revenue generating patient care functions.
• Consistently ranked in the top 5% of 129 organizations on the effectiveness and success of all HTM operations based on the Defense Health Agency’s (DHA) Logistics Management Indicators (LMI).
• Overhauled the MDE acquisitions process that resulted expending 100% of initial fiscal year budget and being readily available to execute additional purchases if the enterprise has excess funding.
• Implemented an effective equipment lifecycle management plan that resulted in a 30% reduction of excess and outdated equipment, ultimately decreasing risks to the patient care environment.

Augusta, Georgia, United States

• Managed the entire Medical Logistics operations for the organization, and 3 different commands outside the organization. More than 190 different customers received timely support ranging from supply distribution.
• Handpicked by the executive leadership to serve in a dual compacity as the Deputy Chief of Logistics over more senior personnel due to knowledge, experience, and track record of success.
• Facilitated the transition of all Medical Logistics operations and policies from the Army Medical Command to the Defense Health Agency (DHA) with no gap in patient care support requirements.
• Developed process improvement strategies that resulted in significant reductions in deadstock and slow-moving inventory by more than 65%.
• Overhauled the internal hiring process that led to a substantial decrease in hiring time by more than 30 days.

San Antonio, Texas Metropolitan Area

• Director of sustainment support operations, total lifecycle management, quality assurance/quality control (QA/QC), and system administration for medical devices and equipment (MDE) in the largest and most.
• Developed innovative initiatives and best business practices that reduced the turnaround time for repairs by more than 45%, increasing availability and capacity for revenue generating patient care.
• Revamped team structures and areas of support to leverage technician skillsets that resulted in sustaining an operational readiness greater than 98%.
• Led sustainment operations that successfully completed 76,000 scheduled work orders, 18,000 repair work orders, and 32,000 direct labor hours.
• Recognized for the effective education and training provided to 60 of the Army’s Medical Logistics Officers and Comptrollers that will enhance how they lead and command future Army operations.
• Decreased a historically high repair backlog by more than 61% in a resource constrained environment during the COVID-19 pandemic, the lowest backlog over the previous decade.

San Antonio, Texas, United States

• Supervisor and Property Book Officer (PBO) for the largest organizational property book in the Department of Defense (DoD). Responsible for acquisitions, accountability, and appropriate disposition of more than 76,000.
• Established a training platform that increased the reach and understanding of operations to over 275 key leaders that amplified command support in reducing equipment loss to less than 1%.
• Leadership strategies and efforts resulted in the only Asset/Property Management department in the DoD to become ISO 9001:2015 certified ultimately saving time, money, and resources.
• Maximize the recapitalization program by implemented sustainable business strategy that resulted in saving the organization over $15M in expenses.
• Revamped how the command managed investigations regarding loss, damaged, or destroyed equipment that decreased processing time by 67%.
• Facilitated the acquisition of more than $2.1M worth of COVID 19 support equipment in less than 14 days which allowed the organization’s expansion plan to be executed 10 days sooner than planned.

San Antonio, Texas, United States

• Worked as a Department of Defense (DoD) advisor that collaborates within the DoD and other federal or civilian agencies. This position is responsible for the oversight, management, and accountability of more than 733K.
• Collaborated with senior executive leaders to develop strategic initiatives for the Army’s Patient Movement Items (PMI) program that led to associated policy changes for the entire Army.
• Provided mentorship and experience-based training to 13 newly selected Army Warrant Officers on the development of enterprise-based solutions, program effectiveness, and influential leadership.
• Spearheaded research, analysis, and planning on combat casualty care support that ensured timely and appropriate resource allocation throughout imminent threat regions.
• Commended by top leadership of the Army and the joint tactical environment for critical thinking ability and meticulous details when implementing efforts that extend beyond a single organization.

Killeen/Temple, Texas Area

• Direct advisor to the Hospital Commander regarding all equipment sustainment operations and all Medical Logistics operations. The Combat Support Hospital (CSH) operated as one of the premier organizations within the.
• Selected by the Commander to oversee and manage two critical function areas of the organization, normally managed by two different senior experienced officers.
• Facilitated the first ever movement operation of a CSH in support of the annual Cadet Summer Training (CST) which provided medical support for more than 11,000 personnel.
• Streamlined internal processes that decreased the service backlog by more than 45% in less than 90 days.
• Planned operational requirements that enabled the organization to perform live surgery training during field training exercises and two successful deployments to combat environments.

Germany

• Inspector General for the Europe Regional Medical Command (ERMC) Commander, supporting more than 90,000 beneficiaries dispersed across Europe and Africa. Provided the Commander continued assessment of operational and.
• Led complex investigations, ranging from command referrals to whistleblower reprisal cases, by receiving and examining supporting documentation, along with extensive interviews.
• Independently planned and coordinated four comprehensive inspections based on the analysis of trends.
• Completed over 80 Inspector General Action Request (IGAR) with proper resolution in an average of 30 days or less.
• Conducted extensive research toward policies, laws, and regulations to determine the preponderance of evidence to complete the investigation findings.

Bachelor'S Degree, Business Administration And Management, General, 4.0

Activities and Societies: Summa Cum Laude; Dean's List

Associate'S Degree, Military Technologies And Applied Sciences, 3.70