Carlos Resende Email and Phone Number

• Analyzed employee compensation, utilization, & overhead data to create hourly rates that maximize margin• Worked with senior management to analyze discounts & margins for client rate negotiations• Created a process to conduct a retroactive gross margin analysis of studies awarded from 2010 to 2012• Successfully developed an analysis tool which calculates net sales using data listings of new awards and contract values obtained from database queries• Developed a global sales report for executive management that combines new awards with contract adjustment values and displays year-to-date sales information by quarter, region, and division• Developed reports which display Metrics, Sales, and Bonus information for account executives

• Worked with subject matter experts on requirements gathering and testing for the development of a Global Pricing Tool.• Coordinated User Acceptance Testing and worked with developers to make necessary system updates• Created User Stories to present business requirements• Conducted system walk-through for users and stakeholders• Led meetings with functional groups to revise and document algorithms required for the Global Pricing Tool.• Created a Monitoring Visit Calculator using specifications provided by senior management from the Clinical Operations group.• Created a Mapping Tool for client budget grids to allow users to link tasks, hours, and rates from the Global Pricing tool.• Maintained Excel-based pricing tool and provided training and troubleshooting for all users in the proposals and contracts groups.• Responsible for weekly sales analysis and reporting to executive management.

• Led the coordination, development, and submission of complex global proposals and cost estimates for prospective clinical trial opportunities• Interacted with multiple departmental managers, account executives, and vendors to consolidate costs and assumptions for proposals• Solicited input and review from key functional groups• Prioritized responsibilities and managed timelines to ensure that proposal deadlines were met• Mentored new employees in the proposal development process• Provided various training sessions for beginner, intermediate, and advanced users of the business development pricing tools to enhance employee productivity