Carlos Rodriguez

Carlos Rodriguez Email and Phone Number

Gerente Regional de Atención y Experiencia @ Dentalia
Mexico
Carlos Rodriguez's Location
Mexico City Metropolitan Area, Mexico
About Carlos Rodriguez

Customer experience obsessed Sr. Manager for Retail stores. I enjoy designing and implementing disruptive strategies to improve customer satisfaction as well as leading teams toward high performance results by developing people strengths and identifying new growth opportunities.Strong commercial background in different industries: FMCG, Pharma, Healthcare and Express Logistics accountable of owned stores sales and operations management and field sales teams leadership.

Carlos Rodriguez's Current Company Details
Dentalia

Dentalia

View
Gerente Regional de Atención y Experiencia
Mexico
Website:
dentalia.com
Employees:
785
Carlos Rodriguez Work Experience Details
  • Dentalia
    Gerente Regional De Atención Y Experiencia
    Dentalia
    Mexico
  • Dentalia
    Patient Experience Regional Manager
    Dentalia Jul 2024 - Present
    Ciudad De México, México
  • Netpay
    Independent Sales Advisor
    Netpay Jan 2024 - Present
    México
  • Construcción Patrimonial
    Independent Sales Advisor
    Construcción Patrimonial Apr 2023 - Present
    Ciudad De México, México
    Realicé con éxito la Prospección y Desarrollo de Clientes Personales y Empresariales ampliando la cartera de la compañía.
  • Dhl Express
    Retail Sr. Manager
    Dhl Express Oct 2016 - Nov 2022
    Mexico City
    -Accountable for Sales and Operations of more than 500 frontline agents at more than 300 Owned stores -I accomplished double digit growth in annual sales at more than 300 Retail Stores between 2017 and 2021.-In order to maximize front line agents performance, I designed and adapted the commercial profile, resulting in average ticket growth.-I implemented a standardization plan for operational and administrative procedures focused on guarantee a uniform customer experience and operational consistency among all service points.-I received an outstanding evaluation for leadership attribute in Employee Opinion Survey-As member of the expansion committee, I made market mapping for 100+ new stores opening nationwide delivering footprint increase vs. competitors.
  • Pci Healthcare
    National Key Accounts And Field Sales Manager
    Pci Healthcare Jul 2013 - Sep 2016
    Mexico City
    -During my first year, I exceeded my pipeline by completing the opening process for 7 new key accounts of Pharmacy Chains, Wholesalers and Self Service Stores.-I developed the annual Comercial Plan por Corporate Accounts of Self Service Stores, Pharmacy Chains, Convenience Stores and regional Wholesalers, set sales targets, and optimum SKU list.-I negotiated commercial conditions and payment terms with key customers to maximize profitability.-I lead the Jr. Account Executives team in charge of regional accounts and exceeded sales budget.-I was in charge of Field Sales Force Team for Self Service Stores and Pharmacy Chains focusing on adequate product exhibition, promotional spaces, and optimum inventory management.
  • Reckitt
    Key Accounts And Sales Force Manager Pharma Channel
    Reckitt Jul 2012 - Jun 2013
    Mexico City
  • Novartis
    Patient Loyalty Program (Crm) Key Account Manager
    Novartis Apr 2011 - Mar 2012
    Mexico City
  • Novartis
    Trade Marketing & Category Management Manager
    Novartis Mar 2010 - Mar 2011
    Mexico City
  • Johnson & Johnson
    Trade Marketing Specialist
    Johnson & Johnson Jan 2009 - Nov 2009
    Mexico City
  • Johnson & Johnson
    Category Management Sr. Executive
    Johnson & Johnson Feb 2006 - Dec 2008
    Mexico City
  • L'Oréal
    Category Management Executive
    L'Oréal Oct 2004 - Jan 2006
    Mexico City
  • L'Oréal
    Trade Marketing Coordinator
    L'Oréal Jun 2003 - Sep 2004
    Mexico City
  • L'Oréal
    Trade Marketing Assistant
    L'Oréal Dec 2002 - May 2003
    Mexico City
  • L'Oréal
    Trade Marketing Scholar
    L'Oréal Jun 2002 - Nov 2002
    Mexico City

Carlos Rodriguez Education Details

Frequently Asked Questions about Carlos Rodriguez

What company does Carlos Rodriguez work for?

Carlos Rodriguez works for Dentalia

What is Carlos Rodriguez's role at the current company?

Carlos Rodriguez's current role is Gerente Regional de Atención y Experiencia.

What schools did Carlos Rodriguez attend?

Carlos Rodriguez attended Universidad La Salle, A.c..

Who are Carlos Rodriguez's colleagues?

Carlos Rodriguez's colleagues are Roberto Garcia, Alexandra Villamizar, Jenny Anais Pr, Daniela Martínez, Ana Victoria Plata Martinez, Ivette Aburto, Belem Aguilar.

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