Carlos Sanchez Email and Phone Number

Helping private dental clinics in Sydney to optimise their daily operations.

Managing the daily operations of a Dental CentreForecast business' demands and manage monthly budgetsExcellent control of expenses including labor and supplies.Dental Centre won an award as the "Best New Centre" within the CompanyGrowing the Centre to maximise utilisation and adapt to the demand, the practice expanded to 3 operating chairs by the end of my tenure.Dental staff training and assessment, with the focus on infection control, sterilization, safety operating procedures and customer experience.Manage staff rosters, and forecast recruitment demandsRecruiting and training of new dental staffPerformance managementRelationship building and management with internal and external stakeholders

Provided casual/temporary dental assistants to Metropolitan SydneyManage and maintain financial, administration and workforce systems for optimal operationsDeveloped a loyal client base

Ensuring daily operations of 2 privately owned dental practices Prepare monthly financial reports for associate dentists and business ownerBuilt strong relationships with dentists, business owners and support staffConsistent follow up in cancellations and recalls, which generated increased businessIntroduced new platforms to the practice's operations, Health Engine (online booking service)Collaborated creating procedures and protocols for clinical and administrative duties