FUNCTIONS• Coordinate the company's IT Outsourcing teams (Cybersecurity and PMO)• Restructuring of all IT providers in the company for compliance.• Accordance with the business objectives, submit proposals to General Management to increase productivity and reduce costs through Information Technologies.• Consolidate IT as a Service area and driver of change within the organization.• Align systems and processes to comply with national or international regulations.• Document procedures and create policies for the standardization of IT Management, according to ITIL standards.• Awareness of the organization's collaborators for a culture of computer security and Digital transformation.ACHIEVEMENTS:• Coordinate the Migration of the Call Center and Warranties from Salesforce Classic to Lightning.• Implement the HO technological schema for the company during COVID-19• ERP migration from Dynamics to Oracle Fusion, including interfaces with Salesforce and SAT• Migration from Office 365 to G-Suite. Change Organization from Fileserver to Google Drive• Change of Asset Purchase Scheme to Services (Multifunctional, Ploters and Cell phones).• Decrease in telecommunications and licensing expenses of the company by 30%

Responsible of the subjects "Communication", "Automation-PLC" , “Project Evaluation” , “Economic for Enginners”, "Control" and "Digital Electronic"

FUNCTIONS:• Consolidate IT as a Service area and drive change within the organization.• Bring the IT Area to ITIL, AGILE standards.• Guarantee the stability of the infrastructure and the optimal functioning of the applications.• Awareness to the collaborators of the organization for a culture of computer security and Digital transformation.• Administration of purchased licensing• Staff of 4 Managers and 25 employees.ACHIEVEMENTS:• Installation of New Point of Sale in 170 stores nationwide, completed on time and budget. The training of the new point of sale for all employees was coordinated with RH.• Reimplementation of the ERP with the point of sale, billing and with the CEDIS areas.• ITIL and Agile methodology was implemented. Improving by 30% the development times and incident response• Survey of the needs and processes of the Design and Cutting area of the company to include them in the ERP.• Installation of Pin Pad card collection in 480 points of sales for the 170 stores of the group.• Access Point installation and readers in the CEDIS area to improve the response time in the shipments.• Reinstallation of Virtual Servers to take advantage of the installed infrastructure.• Installation of a Service Desk to follow up on the infrastructure, application and maintenance services reports of the Group.• Project of 3.3 of the SAT including the rules of the business.• Biometric installation project in stores nationwide, integrating with Payroll system.• Creation of a monitoring / dash board, to visualize key information for the main users of the company.• Renovation of the installed Infrastructure, migration to Voice over IP, Cabling in Category 6, Switched Network (CISCO), Migration to Office 365

I was responsible for the Northern Zone of Mexico City Increase sales of managed services having a rental scheme solutions, verifying the project's profitability.

Hospitality Sector. Development strategy for the vertical. Includes the sale of Telecom and IT services, especially Wi-Fi, PBX, Routers, Hoting, HSIA, Virtual Servers, Data Storage Center. Together with my team has reached the quota in the last two years.

Teléfonos de México (Telmex) is a regional carrier that offers telecom, and hosting services in Mexico and Latam. As Account Manager the Major accounts are: Mexicana de Aviación and Sabre de México.AchievementsRetention for Mexicana’s Outsourcing Outsourcing contract for services Telecommunications 3 years (SABRE)It increased the profitability of the accounts

Responsible for the sale of telecommunications services to the following customers: DHL, UPS, Fedex, Multipack, Serpaprosa, Estafeta Mexicana, Comercial Mexicana.• It increased income at a 45% .• Relations business in the long term

Support and programming machinery to manufacture socks and pantyhose