Leading Digital Transformation strategy. professional services, partner engagements with major US and Global banks, North American and Canadian Credit Unions, de novo banks, and fintech startups.

(Acquired by Temenos)

Digitally reinventing the way the most recognized brand in the automotive industry and its national dealer network interacts with customers at every online, mobile and in-store touch point throughout the acquisition, service and retention lifecycle.​Highlights:▪ Lead the vision and execution of the #1 digital strategic priority for the Toyota/Lexus enterprise - an industry first OEM/captive end-to end automotive digital retail customer and dealer online/mobile platform.▪ Responsible for joint Toyota/Lexus/captive alignment, business case approval, product development and deployment, and cross-divisional roadmap of digital retail capabilities (inventory, e-commerce, online financing, payment estimation, warranty products, creative/training materials, analytics, CRM, and credit/risk).▪ Identify and optimize future digital capabilities based on visualization, research, market trends, competitive analysis and input from dealerships, customers, and performance analytics.▪ TFS chief product owner for Lexus and Toyota OEM/Captive mobile sales and finance platform Cross divisional digital manager focused on TFS, Toyota and Lexus alignment, communication and smooth and timely delivery of online/mobile retail capabilities for T1-T3 sites and mobile tools.▪ Product owner for major Toyota and Lexus digital retail transformation pilots, mobile prototypes and nationwide launches including Scion PP+, Lexus+ sales/finance mobile app, Lexus.com redesign and Lexus Shopping assistant, Toyota.com SmartPath and Toyota mobile sales platform.

Highlights: Responsible for consumer-focused strategic planning and digital innovation program operations, strategic project planning, and high profile digital programs. ▪ Led Toyota’s first step into online automotive retailing through a partnership with Toyota Motor Sales Scion Division’s Pure Process Plus program (Scion.com PP+), which developed the framework for Toyota/Lexus online digital retailing future.▪ Spearheaded the development, adoption, and implementation of customer experience-focused digital enterprise strategic priorities and business unit plans, focused on achieving sustainable and profitable growth.▪ Managed Toyota Financial Services’ strategic innovation crowdsourcing and web portal (Brightidea.com) programs, which included idea sourcing through internal crowdsourcing initiatives, as well as partnering with business unit leads to identify business opportunities.▪ Responsible for the development, executive adoption and global alignment of TFS mid-term and long-term Strategic priorities

Highlights: Worked with TFS strategic priority senior management leads and executives in developing three-year strategic priority roadmaps, which included providing recommendations for development, refining strategic plans as well as presentations to management committee. Established strong working relationships with all program stakeholders and influenced messaging and deliverables for Executive Management Committee presentations.▪ Spearheaded the development of TFS’s Innovation Web Portal which resulted in the crowdsourcing of initiatives across the organization yielding more than $100M in ROI opportunities. Earned 2nd Place Internal Process Award in 2013 Innovation Fair▪ Developed 1st cross divisional consumer focused strategic plan aimed at curving impact of direct lending.