• Working with client(s) in the Financial Services industry in national and international markets• Focused on Financial Services Cloud and Salesforce Industries (formerly Vlocity) specifically Digital Insurance Platform alongside other vertical digital products• Involved in custom Integration Testing, Debugging and Enhancements leveraging Salesforce, AWS and backend systems

• Contributing architectural designs, recommendations and Salesforce/technology expertise to deliver high quality digital experiences with technology-enabled solutions in order to drive organizational outcomes.• Analyzing current integration landscape to propose integrated enterprise architecture roadmap• Collaborating with platform team leads to deliver scalable and usable solutions within CRM, ERP, and other financial systems

• Identified Development Team's business and system process pain points within ~12 year old ~1K active user Salesforce instance in order to enhance Salesforce.org's Nonprofit Success Pack functionalities for future scalability and sustainability through project deliverables.• Decreased IT Salesforce Team's New Site Setup system delivery phase from 3 weeks to 1 week by analyzing former New Site Setup solution workbook and revamping key configuration and administration steps in conjuction with larger efforts to reduce overhead on collection of business requirements with business operation enhancement project manager.• Assisted and guided key data migration analysis, mapping, transformation and load efforts for various projects within Salesforce technology stack.• Led efforts to integrate Marketo and Salesforce data for our Innovation Team which led to ease of data intake from outward-facing webpage to our internal systems.• Improved fragmented national volunteer management processes by delivering unified system processes through Salesforce.org's Volunteers for Salesforce product.• Worked closely with Corporate Engagement teams to enhance Salesforce system functionalities used by sales team across the country.• Scoped, collected functional/system RFP requirements, assisted in vendor selection, and implemented online donation platform Classy within our National Development Team's technology stack, including Classy for Salesforce integration with key declarative and programmatic customizations.• In parallel to project deliverables, closed 50+ Tier 3 Support Cases focused on key architectural, business process, or functional quick hits and continuous improvements.• Recommended Salesforce Nonprofit Cloud architecture enhancements by deprecating custom built tech debt and enabling out-of-the-box features that provision efficient/sustainable capabilities offered by Salesforce.org

• Allocated to multi-national technology device parts client delivering improved transactional system, integration and database function processes.• Managed medium-to-large team of technical and integration developers dedicated to Salesforce, Mulesoft and SQL Server technologies building incremental solution for internal sales teams.• Delivered functional and technical design architecture, user story deliverables, and incremental solution in 6 month span with successful and on-time deployment.

• Proficient in client discovery engagements to understand business and system processes and pain points while providing recommendations through roundCorner's products on Salesforce platform.• Expanding analytical and critical thinking skills by designing custom solutions through standard and custom Sales Cloud object architecture based on client requirements.• Knowledgeable in Salesforce enterprise platform technologies, release documentation and Salesforce Sales Cloud.• Collected business and system requirements in order to compile user stories, epics, and prioritized using Agile framework methodologies.• Worked as part of development teams in Agile Sprints delivering valuable increments of product functionality.• Providing expert services in custom configurations, product best practices, and 3rd Party system integrations.• Configuring, testing, and deploying the following Salesforce 3rd Party AppExchange Applications in Sales Cloud: rC Bios, Geopointe, Rollup Helper, Declarative Lookup Rollup Summaries Tool, Conga Composer, Apsona Multi-Step Reporting, and Salesforce Agile Accelerator

• Engaged on NGO Connect (non-profit) and Advancement Connect (higher education) data migration identification, extracts, transformations and load efforts.• Specializing in SQL scripting, mapping processes and migrating data into Salesforce Instances utilizing ETL tools• Advising clients on legacy systems data extracts and fulfilling data transformations with the intent to migrate to Salesforce Non-Profit and Higher Education products.• Responsible for data cleansing and quality assurance across project and client engagements.• Involved in deep custom configurations and novice development work on Apex Triggers.

• Conducted daily meetings with MaxAttention Customer Teams to scope customer satisfaction, project development progress, and critical technical issues under HANA Enterprise Cloud and SuccessFactors engagement.• Delivered Technical Insider Reports for high-profile customers to help present value propositions, product safeguarding and upgrades, and report performance issues on system components with production environments.• Provided assistance within different focus groups in Mission Control Center in order to improve customer operational system performance and customer technical support.