Carlos Alas Email & Phone Number

Jalisco, Mexico

Guadalajara Area, Mexico

-Increased efficiency, identifying weaknesses, bottlenecks in service delivery, low standardization as area of improvement; resulting in increased synergy among teams and clients.-Oversaw and evaluated day to day operations, collaborating with teams across 7 departments to increase communication and understanding of business needs.-Bridging Delivery, management and employee relations by addressing demands and general issues, improving communication channels and increasing real time feedback.-Implemented a leadership and coaching program across LATAM. Worked with team members 1:1 and small groups resulting in a performance increase in the first six months.-Scaled operations, increased headcount in MX. Managed 20+ direct reports.-Designed and implemented a recognition & compensation program based on employee performance and market, identify top performers and reduced turnover rate.-Collaborated with HR Managers, provided guidance on employee relations, corrective action, monitoring employee development and performance.-Facilitate the development of annual budget, operational processes and strategic business goals.

Guadalajara Area, Mexico

-Planned LATAM expansion and executed start of MX operations. -Led Office buildout, oversaw compensation structure, managed hiring, communication, legal and immigration matters.-Overhauled existing onboarding and offboarding processes in all divisions, resulting in better new hire experience which cut down training time.

-Trained key stakeholders to accelerate flow of information, implementation of security controls and adoption of ISO 27001, information security.-Conducted process design, analysis and continuous improvement for internal processes. -Achieved time reduction and increased stakeholder engagement.

Engineer’S Degree, Industrial Engineering

Automotive Engineering Technology/Technician