Marketing arm of Kuwait Petroleum Corporation in Spain & Portugal through a network of more than 45 Service Stations, 10 Depots, and Wholesales ActivitiesResponsibilities and Main Achievements:• Project Portfolio Management. Promote the identification, selection and planning of new initiatives orientated to improve business results and/or operational efficiency (>500k€ in last two financial years). Outline business cases and present for approval. Ensure the implementation of projects on time and their alignment with the established methodology. Post implementation support. Monitoring & reporting results. • Quality Management Representative ISO 9001. Process Mapping. KPIs and Performance Monitoring. Carrying internal audits and preparation for external audits (consolidating a reduction of >75% of findings over time). Customs satisfaction monitoring. Assist closure of findings and repetitive/critical customer incidences. Maintain Document and Record Management Systems. • Corporate-local nexus. Reporting to local Financial Director and European Corporate Performance Manager. Report results and assist on standard definition and knowledge sharing.• ISO & Six Sigma Subject Matter Expert. Interpret standards and adapt their implementation effectively to the local framework. Assist and coach project leaders on obtaining Green Belt Certification. Training. • Project leader and facilitator. Process and data analysis (data-mining). Definition of As-Is and To-Be situations. Proposal and evaluations of solutions. Implementation and change management. Follow results and support the consolidation of the pretended improvements. Assist on the extension of winning solutions to other areas of the company and other relevant European affiliates.

Multinational consulting firm provider of Business and IT solutions Experience:• IT Strategy and Solutions. IT Roadmap definition. Benchmarking and analysis of IT applications. Requirements analysis and defining system functionalities. • Business Processes. Business Process Modelling. • Project Management. Project planning and scoping. Coordinate internal resources (up to 12 junior consultants). Oversee Project progress and risks. Change management.• Sales Support. Develop pre-sales material. Assist commercial meetingsMain Projects: • Kuwait Petroleum International Spain. Process Consultant (Madrid, Spain). Definition of processes for the ISO 9001 certification• Gas Natural. Process Consultant (Madrid, Spain). Process mapping in the E&P area• Repsol, Ryttsa. Project leader (Madrid, Spain). Development of a BI application for the reporting of main operational KPIs of the trading unit of Repsol (Ryttsa)• Havas Media. IT Consultant (New York. EEUU). International IT integration project• Ministerio de trabajo. Project leader (Madrid, Spain). Definition of an IT plan for the implementation of e- solutions• Telefónica. Project leader (Madrid, Spain) Leading the development of upgrades over CRM tool

Multinational consulting firm provider of Business and IT solutionsCustomers: BBVA, Telefonica