Carlos Antons Email & Phone Number

Chicago, Il, Us

Lincolnshire, Illinois, United States

Lincolnshire, Illinois, United States

• Supported new product development by collaborating with cross functional teams, ensured seamless application integration.• Built and developed custom applications to meet specific business needs.• Showcased and tested a generative AI prototype to enhance user experience when submitting ServiceNow tickets. • Implemented automation solutions that improved efficiency and reduced ticket wait time, additionally saving time and cost across back-office functions. • Developed comprehensive reporting tools and dashboards for leadership.• Ensured and facilitated alignment between front and back-office operations to enhance workflow efficiency.• Use of automation tools to leverage technology and drive business success.• Collaborate and support continuous improvement efforts to reduce time and cost.

Lincolnshire, Illinois, United States

• Collaborate and conduct risk assessments to cross-functional teams to identify vulnerabilities and implement mitigation strategies • Monitored security systems and responded to incidents, reduced breaches and potential risks.• Developed and promoted security protocols across the organization. Encouraged security best practices company wide, ensuring alignment with Zebra's policies.• Led a successful pilot for a new security tool, collaborated with department leaders for implementation company wide.• Provided training and resources to the company, promoted awareness and information on latest security trends. Conducted a Phishing campaign to help better understand security threats.• Managed incident response threats within the Security Operations Center (SOC), ensuring effective resolution of security incidents.• Developed and enforced security protocols across organization, including policies restricting unauthorized access to information.• Updated policies and guidelines ensured compliance with governance standards. Aligned security practices with regulatory requirements.

Lincolnshire, Illinois, United States