Prepare extensive administrative analyses, studies, and research projects regarding City and departmental practices, procedures, and operations; perform complex organizational and budget studies; assist in designing, coordinating, and implementing projects and programs as assigned; prepare reports, both analytical and statistical; make recommendations, including methods for implementation on a broad range of assigned subject matter areas; assist various operating departments on specialized administrative problems including staffing requirements and equipment usage levels.

Co-founded and Directed financial and operational activities in a partnered business startup.Developed and oversaw business activities and financial strategyAllocated resources and established strategic financial and operational processes utilizing social media platforms, Excel, and client relationship systems Formalized sales processes, generated 127% profit margins, totaling over $40,000 in profit, and 1,300 sales in the first five months of business operations

Directly enabled military operations by providing project guidance to analytics teams, establishing operational processes, conducting innovative training, and ensuring information systems implementation. Collaborated with national and strategic organizations, while developing simultaneous projects of varying scopes.Oversaw operational report-writing and administrative procedures in a staff roleOversaw projects and confidently presented deliverables in collaborative settingsDistilled and presented complex datasets into meaningful intelligence with skillful use of data visualization software to support informed decision-makingDesigned operations-management programs to forecast upcoming projectsUtilized issue development techniques to identify future analysis projectsUtilized database intelligence systems for daily operations and data mining

Provided IT Consulting and network support services to a large geographically-distributed home healthcare client. Managed IT field hardware and systems administration and ensured HIPAA compliance. Responsible for special optimization projects resulting in drastic hardware and third-party service cost reductions.Managed systems access and third-party customizations via Azure Cloud services. Enrolled hardware into organizational database profiles using command-line interface queries.

Practiced warm, professional interpersonal customer service, focused on client relationship development, and passionately ensuring satisfaction in a luxury business. Recognized as ‘Employee of the Month” for exceptional service.Utilized industry enterprise software systems such as Oracle ERP to input operational figures, develop data-driven portfolios, and aid internal operations