- Lead a team of engineers, fostering a collaborative and innovative work environment.- Plan, execute, and deliver multiple data platform projects, ensuring timely completion within budget.- Direct the architectural strategy of the data platform, ensuring scalability, reliability, and efficiency.- Provide hands-on technical support and guidance to the team, resolving complex technical challenges.- Work closely with product managers, marketers, and business stakeholders to understand their data needs and align growth initiatives with overall business goals.- Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of the data platform team.- Analyze user data to identify trends, opportunities, and areas for improvement in the user journey.-  Build and maintain growth-related tools and features such as referral programs, onboarding flows, and in-app messaging systems.- Design and implement A/B tests to validate hypotheses and optimize key metrics such as conversion rates and user retention.-  Use data analysis to identify key drop-off points in the user journey, leading to targeted improvements that reduce churn.- Establish regular communication channels with stakeholders, improving transparency and alignment on data projects.

- Follow agile best practices as a Scrum Master of an SRE team.- Act as an information conduit for work intake into the team, and status/tracking of all team projects to various stakeholders.- Communicate all team and SRE practice project plans, commitments, schedules, and scope changes to development teams.- Provisioning and supporting cloud infrastructure, using infrastructure as code.- Document projects, establishing success criteria, cost constraints, goal state, and roadmap plan for execution.- Produce RunBooks, Playbooks, and release plans, and validate the accuracy of playbooks through chaos engineering simulations.- Define SRE practice KPIs and provide weekly status reporting on them.- Mitigate risk around timelines, environments, and projects.- Track Actions and Outcomes of the RCA. Responsible for ensuring that the RCA process is conducted correctly and ensures demonstrable outcomes of positive change to prevent future issues.- Promote a DevOps culture achieved through process efficiency and service reliability, and advanced capabilities such as blue-green, canary, and rolling deployments.- Work closely with engineering management to synthesize and define ideas into themes, epics, and stories. - Manage relationships and coordinate work between different teams and team members at various remote locations.- Develop automation tools and scripts to reduce toil.- Research new software development and configuration management methodologies and technologies, and investigate their application to current needs.

- Evaluate and implement collaboration tools and technologies that facilitate seamless communication, knowledge sharing, and project collaboration among team members across different departments and locations.- Identify and optimize existing processes to streamline collaboration and enhance team productivity. This involves identifying bottlenecks, eliminating redundant workflows, and promoting agile methodologies.- Develop performance evaluation processes that assess teamwork and collaboration skills alongside individual performance metrics.

- Serve as a primary point of contact for the overall health, performance, and capacity of many services. - Partner closely with the development teams and product managers to architect and build features that are highly available, performant, and secure.- Plan and support a data center migration to the AWS cloud.- Design a new integration between US Erps and the VTEX platform.- Motivate the team to constantly improve the performance, scalability, extensibility, reliability, availability, and usability of our services and platforms.- Responsible for code reviews and team code quality.- Develop innovative ways to smartly measure, monitor & report applications and infrastructure health.- Coach and mentor engineers and managers alike, supporting their growth and performance inside the teams they are part of.- Provide knowledge transfer sessions among the team.- Mentor new team members as part of their onboarding process.- Lead the most important event of the year (Black Friday), working collaboratively with all dev teams.

- Responsible for managing and leading a team of SREs. This includes hiring and onboarding new team members, setting performance goals, and providing coaching and mentorship.- Plan and execute projects related to system reliability and performance.- Responsible to ensure that the team follows incident management processes and best practices, coordinates incident response efforts, and provides guidance to resolve incidents effectively and efficiently.- Design and implement monitoring and alerting systems.- Collaborate with dev teams in infrastructure capacity planning.- Drive a culture of continuous improvement and define KPIs and service-level objectives (SLOs) and ensure that monitoring tools and systems are in place.- Manage the team's budget and allocate resources effectively.- Support the professional development of team members.

- Coding and configuration on different application servers and database engines.- Deliver an integrated platform based on microservices for distributed systems (custom development, package, and SAAS) at scale.- Plan and manage the phases of the development life cycle of the software.- Provide technical leadership to teammates through coaching and mentorship.- Analyze feedback data provided by end users, architects, and tech leads. - Create clean, scalable components while keeping performance in mind.

- Design, develop, and maintain complex software applications and system integrations.- Mentor junior team members and promote collaboration within the team.- Investigate and resolve complex technical issues and optimize software systems.

- Estimate efforts, set milestones, and coordinate with stakeholders for timely project delivery.- Provide strategic direction and technical guidance to the technology team and other stakeholders.- Manage and lead a team of technology professionals, including hiring, training, and performance management.- Create and maintain a technology roadmap outlining the short-term and long-term plans for technology initiatives.- Manage the technology budget and allocate resources effectively to support project delivery and operational needs.- Collaborate with cross-functional teams, executives, and business stakeholders to understand requirements and align technology solutions with business objectives.- Assess and manage relationships with external technology vendors, negotiating contracts, and ensuring vendor performance and compliance.- Establish and enforce technology governance frameworks, policies, and procedures to ensure compliance and risk management.

- Develop project plans, defining project scope, objectives, deliverables, and timelines.- Lead and manage the project team, assigning tasks, providing guidance, and fostering a collaborative work environment.- Identify project stakeholders, establish effective communication channels, and manage stakeholder expectations throughout the project lifecycle.- Create and maintain project schedules, monitor progress, and ensure timely project milestones and deliverables completion.- Maintain project documentation, prepare regular progress reports, and document lessons learned for future reference.- Conduct project closure activities, including finalizing project deliverables, conducting post-project evaluations, and archiving project documentation.

- Writing clean, efficient, and maintainable code to develop and implement web applications, websites, or web-based systems.- Creating user interfaces and client-side functionality using HTML, CSS, and JavaScript.- Building server-side logic and database integration to support the functionality and data storage requirements of web applications.- Translating web design mockups or wireframes into functional and responsive web pages or interfaces.- Analyzing and optimizing web application performance, including page load times, resource utilization, and overall efficiency.- Following industry best practices, web development standards, and coding conventions to maintain high-quality code and ensure maintainability and scalability.

- Develop customs localizations for the ERP Microsoft Great Plains.- Plan and manage integrations of the ERP and third-party software.- Provide reports from the integration system.

- Collaborating with subject matter experts to design, develop, and update training programs, materials, and resources.- Facilitating training sessions or coordinating the delivery of training by subject matter experts, trainers, or external vendors.- Developing and implementing evaluation methods to assess the effectiveness and impact of training programs, collecting feedback from participants, and analyzing training evaluation data.- Generating reports on training activities, participation rates, evaluation results, and training effectiveness for management or relevant stakeholders.- Analyzing training needs and feedback to identify areas for improvement and recommending changes to training programs, methods, or resources.

- Planning and organizing instructional materials, activities, and assignments to ensure effective delivery of web development concepts and skills.- Conducting engaging and interactive classroom sessions to teach web development principles, programming languages, frameworks, and best practices.

- Writing code in Visual Basic to develop, enhance, and maintain software applications.- Creating user-friendly and visually appealing graphical user interfaces (GUI) using Visual Basic Forms.- Identifying and resolving software defects, bugs, and issues by debugging and troubleshooting Visual Basic code.