Carlos Felipe Rodriguez Chaves Email & Phone Number

Colombia

As a Technical Sales Manager at vHive, I leverage my deep technical expertise to drive revenue growth and foster client relationships. My role is at the intersection of technology and sales, where I excel in translating complex technical solutions into compelling value propositions for clients.My role involves effectively communicating the features and advantages of our cutting-edge products to our customers. Proactively engaging with clients, I craft and implement innovative sales strategies, and collaborate seamlessly with cross-functional teams. Serving as a crucial connection between the sales and technical departments, I ensure clear communication and alignment of client expectations with our technical capabilities. Additionally, I conduct thorough market analyses to identify new business opportunities and contribute insights for product development based on evolving customer needs, ultimately playing a pivotal role in positioning vHive as an industry leader.

Colombia

As a Senior Technical Account Manager, my role revolves around forging strong relationships with our global customers, acting as a trusted advisor and consultant. With a primary focus on customer satisfaction and retention, I leverage my extensive sales expertise to generate lucrative sales opportunities. I diligently optimize and refine data performance throughout the entirety of our customers' deployments from storage to network, from network to edge, in order to elevate their overall experience and foster heightened satisfaction levels.My commitment to excellence has been acknowledged by the Global Services Organization, which has honored me with prestigious accolades in recognition of my exceptional contributions to Panzura's core values and my instrumental role in driving superior business outcomes with unwavering efficiency.

Bogotá D.C., Colombia

As a Sales Engineer, I possess a profound expertise in developing and executing technology strategies, along with a remarkable talent for designing customized solutions that not only meet customer needs but also surpass competitors. Building and fostering strong relationships with key decision makers, influential technical contacts, and internal sales and engineering teams is a fundamental aspect of my approach.One of my notable strengths lies in delivering compelling technical presentations on products and services, effectively showcasing their application in various customer business environments. These presentations serve to highlight the value and potential impact of our technologies, ultimately aiding in driving sales growth.My exceptional sales skills and achievements have been recognized on numerous occasions. In 2019, I was honored to receive the prestigious title of Best Sales Engineer for LATAM. Additionally, I successfully exceeded revenue targets by an impressive 113% in 2021, playing a pivotal role in securing our company's position as the market leader across different portfolios. Furthermore, my outstanding contributions were acknowledged through the esteemed recognition of Project of the Year in LATAM for overseeing the largest implementation in the retail vertical in 2021.

Bogotá D.C., Colombia

As a Customer Experience Manager, my primary focus lies in monitoring and evaluating services provided to customers, ensuring strong relationships are maintained with both customers and partners. With a keen emphasis on sales skills and achievements, I actively define, track, and deliver high-quality solutions for engineering cases throughout the region.To support informed business decisions, I generate comprehensive reports utilizing customer information, meticulously evaluating repair trends, repair center delay times, and the overall quality of service provided. These reports serve as valuable tools in driving sales growth and improving customer satisfaction.Additionally, I take the initiative to generate and develop strategic projects aimed at enhancing and promoting the sales of products and services. By implementing strategic improvements in troubleshooting customer issues, I empower partners to adopt best practices for efficient first-level diagnosis.

Bogotá D.C., Colombia

As a Service Engineer, I excel in delivering sales support and technical expertise. I perform preventive, corrective, and predictive maintenance on medical devices while providing comprehensive technical assistance through various channels. Leveraging customer-provided information, I design tailored technological solutions to enhance patient service. Monitoring and evaluating services, I ensure exceptional quality and cultivate strong customer relationships. Moreover, I empower customer personnel in different medical institutions with equipment operation proficiency and first-level diagnostic skills. With my sales acumen and technical proficiency, I am committed to providing outstanding service, driving customer satisfaction, and contributing to the success of our medical device solutions.

Bogotá D.C., Colombia

As a Research Assistant, my role involves active participation in the design of a novel biodegradable polymeric composite material intended for industrial construction applications. I am responsible for defining the certification protocols aligned with the prestigious Colombian Environmental Seal and the ICONTEC Quality Seal for this innovative composite material, tailored specifically for industrial usage. Additionally, I take charge of designing and implementing a diverse range of biodegradability tests, carefully conducted under controlled laboratory conditions, to evaluate the performance of polymeric composite materials. Through these tests, I assess the material's ability to degrade in an environmentally friendly manner.

Bogotá D.C., Colombia

As the founder of Yobby, I am responsible for strategically defining and structuring the business plan aimed at successfully introducing a new product to the market. I actively generate business opportunities by participating in conferences and events, where I conduct presentations and demonstrate the unique features and benefits of our product. Furthermore, I leverage our innovative portfolio to design and implement customized automation solutions for our esteemed clients. These solutions are meticulously crafted to streamline processes and optimize efficiency, ensuring our clients derive maximum value from our offerings. Through a focused and systematic approach, I strive to drive business growth and establish Yobby as a leading provider of cutting-edge automation solutions.

Master Of Business Administration - Mba, Business Administration And Management, General

Excel Skills For Business: Intermediate, Data Processing

Advance Technologies For Nanosatellite'S Experiments In Space, Electrical And Electronics Engineering

Ingeniería, Mechanical Engineering