Oversee warehouse operations, encompassing the receipt, transportation, issuance, dispatch, and storage of goods. Responsible for strategic planning and execution to ensure optimal space utilization and streamline material flow, thereby enhancing operational efficiency and effectiveness. I also maintained an active role in procurement and imports management. This dual capacity allowed me to ensure a seamless supply chain process, from the initial procurement of goods, both locally and internationally, to their final dispatch and storage, aligning closely with the company's strategic objectives.Key Achievement:Development of Custom Supply Chain System: Led the functional requirements analysis for the department's needs from our supply chain system. I spearheaded the development of a new, customized system, complete with dedicated warehouse and procurement modules. This system was specifically tailored to meet the unique needs of an underground mining contractor, featuring customized functionalities and reports that significantly enhanced operational efficiency and decision-making processes.

Facilitate the optimization of supply chain processes by providing critical support in planning, program development, and operational management. My role was key to maximizing company resource utilization and enhancing departmental efficiency through continuous process improvement.Key Achievements:ISO Certification: Played a pivotal role in the project to obtain ISO 45001, ISO 14001, and ISO 9001 certifications for the company. I was specifically tasked with ensuring the supply chain department met all norm requirements, a critical component of our successful certification. This accomplishment was achieved through meticulous planning, coordination with various stakeholders, and ensuring all supply chain processes were compliant with the high standards set by the ISO frameworks.Process Mapping and Structural Development: I successfully conducted a comprehensive process mapping for the entire supply chain department. This initiative involved aligning the department's structure with the company's overarching macro processes, processes, and activities. The outcome of this project provided a robust framework that was instrumental in developing standardized procedures for the department, significantly enhancing operational efficiency and clarity.

To coordinate the supply of all acquired, repaired and manufactured required goods, supplies and equipment, local and overseas needed for the company operation by organizing transportation and ensuring approved requisition compliance.Key Achievement:Cost Savings: Through diligent research and negotiation, I identified and onboarded new overseas suppliers, resulting in notable cost savings for the company. This strategic move not only reduced expenses but also markedly improved the maintenance services for our machinery. The enhanced service quality and reduced costs contributed to better operational reliability and profitability.

Manage and oversee the export and import processes for spare parts, components, and machinery, ensuring efficient coordination and control throughout all operations.Facilitate the dispatch of finished machinery and spares in compliance with sales agreements and INCOTERMS, ensuring timely and accurate delivery.Act as the primary point of contact for clients and suppliers, maintaining open lines of communication and providing/requesting updates to ensure smooth transaction progress until the completion of goods dispatch or receipt.Conduct comprehensive analysis of import costs, developing detailed reports to support strategic decision-making and optimize financial performance.

Assist in managing and overseeing the export and import processes for spare parts, components, and machinery, ensuring operational excellence and compliance with regulatory requirements.Conduct comprehensive analyses to determine the most efficient and cost-effective shipping options, considering both cost and delivery timelines to optimize supply chain efficiency.Facilitate the procurement and execution of essential services required for international operations, including international freight, customs brokerage, inland transportation, lashing, storage, and insurance, ensuring seamless logistical coordination.Deliver exceptional customer service and maintain proactive communication with suppliers, ensuring timely updates and resolution of inquiries to enhance supplier and customer satisfaction.

Coordinate the procurement and meticulous review of shipping and commercial documentation to ensure accuracy and compliance with international trade regulations.Engage in proactive follow-up communications with customers and suppliers internationally, ensuring timely updates and fostering strong business relationships.Analyze departmental performance metrics to identify trends and inefficiencies, and recommend strategic improvements to enhance operational effectiveness and achieve key performance objectives.

I played a pivotal role in conducting market analysis to evaluate the growth opportunities within the online insurance sector across Peru and the broader Latin American region. This involved deep dives into emerging trends, consumer behavior, and competitive landscapes to identify actionable insights for market entry and expansion strategies. Additionally, I spearheaded efforts to secure financing for startups by navigating through national and international competitions, including Startup Peru. My responsibilities encompassed preparing compelling pitches, aligning startup offerings with competition criteria, and fostering strategic partnerships to enhance our value proposition and visibility.

Managed and streamlined document processes, ensuring the accurate and prompt distribution of invoices and certificates to local clients. My role demanded meticulous attention to detail and a dedicated focus on optimizing customer satisfaction through efficient document handling practices.Took charge of sales support activities by closely monitoring export shipments. This involved tracking shipments from their point of origin to their final destination, coordinating with logistics partners, and maintaining open lines of communication with the sales team and clients. My efforts were aimed at guaranteeing a smooth, transparent, and efficient delivery process, contributing to outstanding customer experience and operational excellence.