SaaS/Identity Engineer with expertise in Enterprise SaaS administration and devops automation, including developing tools to manage and automate both user provisioning/deprovisioning, identity access workflows and devops toolchain improvements. The application environment is a variety of SaaS and On Premise based applications used by employees across multiple departments, including SaaS based SAML SSO and 2FA solutions (IaaS, MFA, SaaS).- Comprehensive understanding of all new Okta technologies such as:-- OAG, device trust, AMFA, DSSO, Workflow console, API automation, Okta Expression Language.- Comprehensive understanding of Standards and Protocols such as:-- LDAP, RADIUS, HTTP(S), SFTP, SSH, SOAP, XML RPC, REST, JSON, YAML, SCIM.- Develop Security Analytics with Python3 Pandas, Sumo Logic Log aggregation, and XDR Query Builder. - Expert in utilizing scripting languages such as Python3, Bash, Powershell, and Java. - Responsible for understanding dependencies, architecting and designing, vetting, building, developing and managing complex automations and/or interactions between existing solutions.- Senior level industry experience in devops, automation, OIDC tokens, webhooks, and IAM.- Develop solutions with SaS apps involving but not limited to G-Suite, ADP, Concur, Azure, AD, SAP and Okta- Utilize synchronization tools such as GAM/GADS, Google APIs, Okta APIs, and Okta workflows- Experience designing and configuring SAML SSO and other Identity Access Management with customer Attributes for better granularity. - Establish trust and strong relationships with senior leaders, operations managers, and professional staff across other organizational units as it pertains to SaaS automation and provisioning.- Create accurate and clear technical documentation; develop support processes and procedures; integration templates; operational training and support hand-off to peers.

Provide professional instruction over cybersecurity curriculum, and act as a mentor to up incoming professionals. - Teach cybersecurity concepts involving IT governance, risk management, cloud security, identify access management, cryptography, and system hardening.- Teach penetration techniques involving kali linux, metasploit, hashcat, burp suite, packet sniffing, web vulnerabilities, and scripting.- Manage all course content within GitHub and GitLab repos.- Student engagement for homework assignments and virtual labs.- Guide struggling students to better understand concepts and techniques.- Oversee class schedule and provide support during office hours.

Build out course curriculum and complete ownership of the cybersecurity program.- Creation of all course content involving powerpoint slides, activities, demos, and prep testing. - Teach cybersecurity concepts involving attack methods, security frameworks, policy creation, IR, IAM, security appliances, network security architecture, risk management, and system hardening. - Guide struggling students to better understand security concepts and techniques.- Oversee class schedule and provide support during office hours.

Scope of work covers 6 of CISSP security domains which include risk management/remediation, asset security, security architecture/engineering, network security, IAM, and security ops. Highly involved with incident handling and response - utilizing NIST SP800-61. Spearhead all security audits utilizing NIST Security Frameworks, and supervise all security projects related to remediation/improving security posture. - Improve business processes and workflows with API automation.- Integrate applications into Okta for SSO and IAM utilizing SAML assertions.- Modernize Okta automation flows for user creation and deprovisioning with REST API calls- Improve network security by reducing lateral movement with ACL configurations. - Owner of all security related projects and security related configurations on all systems. - Develop MacOS deployment strategy with DEP/MDM and script automation.- Remediate Vulnerabilities utilizing various security applications and tool sets.- Engineer and maintain patch management on Servers and Workstations.- Participate in security internal and external audits. - Participate in Incident Response investigations and remediation efforts.- Determine methods, instrumentation, training, documentation, and processes for implementing security controls.- Improve existing vulnerability management reporting systems.- Create reports using various tools for security management needs.- Ensure the security of data at rest, and data in motion for all systems.

Provide professional instruction over cybersecurity curriculum, and act as a mentor to up incoming professionals. - Teach cybersecurity concepts involving IT governance, risk management, cloud security, identify access management, cryptography, and system hardening.- Teach penetration techniques involving kali linux, metasploit, hashcat, burp suite, packet sniffing, web vulnerabilities, and scripting.- Manage all course content within GitHub and GitLab repos.- Student engagement for homework assignments and virtual labs.- Guide struggling students to better understand concepts and techniques.- Oversee class schedule and provide support during office hours.

Helpdesk support role providing in person customer service to all IT related issues. - Developed documentation for IT procedures, guidelines, and client tutorials. - Oversaw administration for Okta, Google Apps suite, JAMF, and AirWatch technologies.- Operated with the JIRA ticketing system for incident tracking.

Provide on-premise IT support for all users in supporting offices. Highly Involved with office build outs for acquisitions. - Aided in project related work involving integration of IT systems for acquired companies.- Facilitated all software management on all licensed products for the company. - Provided onsite and remote support for all IT related issues.

Helpdesk support role providing first level support within a call center environment. - Provided outstanding customer support for internal users for all IT related issues.- Achieved certifications from mandatory Bootcamps for Microsoft and Apple Genius programs. - Encouraged team collaboration with communication channels and documentation of procedures.

IT Field technician traveling to customers location for all IT related issues. - Provided IT customer support from small businesses to everyday consumers. - Scope of work ranged from computer hardware upgrades, network setups, and WiFi optimization.