At Del Castillo Enterprise, our team's commitment to customer success is paramount, and as the Senior Operations Manager, I steer our focus towards perfecting operational workflows. With an academic background in International Business from Politécnico Grancolombiano, I apply my Lean Six Sigma Green Belt to elevate efficiency and process optimization.Transitioning from Lean Solutions Group, my expertise in Airtable and Salesforce has been instrumental in advancing our outbound sales and client relations. The educational insights from my law studies and proficiency in both English and Spanish have been crucial for our global outreach and fostering a culture geared towards continuous improvement.