Carlos M. Email & Phone Number

Prague, Czechia

Prague, Czechia

- Point of Contact (POC) for TECH dept offering HR support to managers overseeing 210 employees across the EMEA region- Collaborated closely with HR Business Partner (HRBP) to align HR efforts.- People projects : led initiatives such as a buddy program and initiatives promoting gender equity.- NectarHR employee engagement program implementation- Reviewed and updated HR policies to ensure compliance with best practices.- Contract compliance review with Legal- Managed the complete employee lifecycle, from onboarding to departure.

Prague, The Capital, Czech Republic

- SSC HR Project for EMEA: support in the standarization of regional processes along with Local HR Representatives. Support and process improvement. Documentation of full processes, working instructions, process maps and permanent contact with HR community.- Talent Acquisition Project- Support on the service delivery tool implementation- Workflows creation for efficiency along different processes- Benefit Scheme CZ: Multisport and benefity.cz administration- External and internal job EMEA market research project: job portals, pricing and country evaluation for possible standarditazion. - Exit survey and entry form standardization for EMEA- HR Excellence for CZ: onboarding and offboarding process improvement- Local support CZ: data management, Multisport, Benefity, offboarding, onboarding, transfers and jobs changes- Tools: Microsoft Forms, Flows, Teams, Excel, Power Point, Word, Outlook, Sharepoint, SAP, SuccessFactors

Prague, Czech Republic

Sr. HR Administrator EMEA for the Spanish team, carrying several tasks:- Onboarding coordinator- Phone interviews- Training for new hires- Onboarding for permanent and temporary employees in Spain- Coach and POC for Costa Rica team- Support on metrics for Spanish and French team- SME and POC for terminations of temporary and permanent employees for Spain- SME and POC for Onboarding CAN (temporary employees in Romania and Croatia)- Contract generation for permanent employees- Internal and international transfers- 2 top quality performance 2018: over 90% score

Prague, Czech Republic

Advisor at Amazon EMEA-South European Shared Services, supporting Spanish team. Having a direct contact with the employees, helping them on their queries and attendance requests.- Sickness and LOA Management- Employees' benefits and enhancement programming- Support attendance line Romania- Onboarding of temporal newcomers- Schedule changes and termination process provide from the technical point of view- Intercommunication with Local HR, Administrators and security teams, plus internal communication between international teams to improve processes and generate best practices- Personal develop of projects regarding the improvement of productivity and functionality in Spain- Generation of official letters in order to receive national or business documents- Daily use of Programs like Kronos, People Soft/Portal, Onbase/MyDocs, Lync/Chime, ASPECT, MyTyme, Excel, Word and Outlook- Daily use of business English and Spanish

Madrid, Spain

- Responsible of corporate image department. - Design and distribution to all franchises. - Weekly register of all the new products as well as their codification. - Responsible for the item catalog and its update. - Support to the launching of 26 new store openings. - Training shopkeepers for new stores- Responsible of Social Media, web updating, and liaison for the resolution of conflicts with all the franchises.

Madrid, Spain

- Customer Support- Management of banking products- Promotion of new products oriented to the client- Resolution of conflicts generated by the activity itself- E-commerce- Analysis of the development of new products- Inventory of customer information

- Customer Support- Management of banking products- Promotion of new products oriented to the client- Resolution of conflicts generated by the activity itself- E-commerce- Analysis of the development of new products- Inventory of customer information

Madrid, Spain

- Writing news, concerts, reviews and content edition

Casarrubuelos, Madrid

- Study of the demand and tourist offer. Study of tourist load capacity.- Methodological design for the realization of tourist inventories and their subsequent evaluation.- Creation of citizen participation forums.- Proposal of interpretation centers.- Design and implementation of the tourism diagnosis of Casarrubuelos.- Proposal of the strategic lines, programs and actions.- Preparation of SWOT Report.- Proposal of tourist routes.