Freight Management - Stellantis Europe

Direct relation with the US Consulting team, consisting of coworkers from India, the Philippines, Mexico, and US. The primary goal when the team started was to reduce the amount of manual invoices and delays in payment, while the project was ongoing a new wave of members joined the team. I was the person responsible for training them on Billing, acknowledging their difficulties and strengths to ensure everyone was on the same page and able to contribute to the project.At the end of the… Show more Direct relation with the US Consulting team, consisting of coworkers from India, the Philippines, Mexico, and US. The primary goal when the team started was to reduce the amount of manual invoices and delays in payment, while the project was ongoing a new wave of members joined the team. I was the person responsible for training them on Billing, acknowledging their difficulties and strengths to ensure everyone was on the same page and able to contribute to the project.At the end of the project, we were able to improve more than 80% of our market and also other markets that needed help, as well as reducing the overall DSO from 5 to 2 days acrossWhile we worked on the primary project we were also able to improve other areas, like contract registration, onboarding, and offboarding as well as the standardization of the PMA role in projectsAll this dedication to the team resulted in me receiving an Award and various recommendation Show less

Conducted detailed analysis and programming of transportation invoices to ensure accuracy and compliance. Maintained direct communication with partner companies to facilitate smooth operations and resolve issues promptly. By identifying discrepancies and implementing standardization processes using Kaizen principles, enhanced efficiency and uniformity.Additionally, I´ve created key performance indicators (KPIs) and control spreadsheets to monitor and improve operational performance. My… Show more Conducted detailed analysis and programming of transportation invoices to ensure accuracy and compliance. Maintained direct communication with partner companies to facilitate smooth operations and resolve issues promptly. By identifying discrepancies and implementing standardization processes using Kaizen principles, enhanced efficiency and uniformity.Additionally, I´ve created key performance indicators (KPIs) and control spreadsheets to monitor and improve operational performance. My daily tasks involved utilizing SSW, Protheus, and Excel to manage and streamline freight audit processes Show less

-In-person customer service for Low Voltage clients. Meeting the constant and varied daily demands according to standards and procedures, adopting all company protocols.-Daily experience in SAP CRM

-In-person customer service for Low Voltage clients-Various office-related tasks-Creation of daily control spreadsheets for flow monitoring