Carlos Morara Email & Phone Number

Kitchener, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Answer telephone and electronic enquirers and relay telephone calls and messagesProcess new reservations, cancellations, and amendments to existing reservationsArrange travel schedulesRespond to queries regarding itinerary products and services from clients, and suppliersBuild relationships with key clients and key suppliersProvide passenger assistanceSetup and maintain manual and computerized information filing systemsFacilitate emergency cell phone coverageMaintain a high level of Canadian Tourism product and geographical knowledge of CanadaProof reservations to ensure the accuracy and smooth running of booked itinerariesRespond to complaints post travelCompile data, statistics and other information to support research activitiesSupervise and train office staff in procedures and in use of current softwareAssist in the completion of any projects, as assigned

Jaguariaíva Area, Brazil

Department of Communications, Events and Social Responsibility. Development of the strategic plan of communication and events, based on the budget of the sector. Campaign creation and planning. Management of communications channels. Analysis of sector indicators, developing action plans. Interface with several areas of the company. Direct action in corporate events and social responsibility.

Curitiba, Brazil

Department of Marketing and Communications. Creation of the marketing plan, monitoring and measuring results for the houses of the group. Elaboration of advertising briefs, approval of graphic materials. Budget management of the sector. CRM system feed and creation of customer loyalty actions. Analysis of marketing indicators as well as satisfaction surveys. Development of sales campaigns, creation of newsletters and periodicals endomarketing campaigns. Prospecting and event management.

Curitiba, Brazil

Department of Marketing and Internal Communication. Planning and execution of communication material, sales incentive campaigns, internal communication, creation and maintenance of periodicals, blog and mural. Elaboration of internal events. Contact with international suppliers related to importation of medicines.

Curitiba, Brazil

Events management, customer service and assistance in administrative activities in general.

Specialization, Business And Management

Certificate, Marketing

Ba, Communications - Advertising And Promotion