Carlos Municio Perez Email & Phone Number

Madrid, Es

Madrid Y Alrededores

Business strategy definition and control for Openbank Local & International business.Bank creation/set up in new geographies, and follow up on Project Plans, related both to international expansion as well as to other ongoing initiatives in any of the countries where Openbank is already present. Detailed monitoring and follow up of all international expansion projects:- Coordination with all areas involved in the projects local & international (technology, operations, business, legal, compliance, risks, finances, etc.).- Coordination and management of Committees.- Ensure compliance with all project milestones for the correct launch of the new banks on the markets in a timely manner.- Planning, coordination, and control.- Encourage different teams to work collaboratively to contribute to achieving the team’s business outcome.- Banking industry benchmark and analysis.- Sustainable/Responsible banking responsible.- Customer metrics and ratios.- Providers selection, homologation and management

Madrid, Comunidad De Madrid, España

Business - Transformation & InternationalizationBusiness product owner leading the team for Wealth products across the new markets Openbank intends to launch, taking into account regulatory impacts and customer behavior to create the best digital customer experiences, both local and international.Responsible for the conception, design, adaptation and ongoing improvement of Openbank web, app and contact center customer-facing processes.

Madrid Y Alrededores, España

Business - Transformation & InternationalizationBusiness processes owner for all Liabilities & Payments, Assets & Insurance products across the new markets Openbank intends to launch, taking into account regulatory impacts and customer behavior to create the best digital customer experiences.Responsible for the conception, design, adaptation and ongoing improvement of Openbank web, app and contact center customer-facing processes.

Madrid Y Alrededores, España

Technology and Operations - Core BankingAs part of the Technology and Operations team, responsible for the continuous improvement of Openbank processes. Continuous evaluation of current processes to identify and implement improvements both in terms of efficiency and costs.Responsibilities:- Define and implement processes and procedure improvement.- End to end project management.- Collaborate with the launch of new products, and the continuous improvement of current ones.- Project development, coordination of requests for new applications and adaptation of existing ones, conceptual and functional specifications, change management.- Feasibility analysis and implementation of process improvements.- Diagnosis of bank processes, in order to generate conclusions and varied proposals, in addition to intervening in the implementation of process improvement projects.- Evaluate new technological solutions in order to improve the way Openbank clients operate.

Úbeda (Spain)

Production and sale of Extra Virgin Olive Oil family owned company

Madrid Y Alrededores, España

Developing tasks in the T&O area working within the 14 countries where Santander Consumer Finance (SCF) Operates.The main tasks are:- IT&OPs projects definition, implementation and follow up.- Processes analysis and improvements- Corporate efficiency opportunities identification and implementation- Control and support from SCF Head Quarters- Global budget follow up- Customer Experience implementation- Marketing analysis to identify improvements- Giving support from HQ to the local units- Best Practice SharingWe always work with the SCF local units in a collaborative way, helping where they need any assistant or advice and helping them out in those cases where a best practice apply, sharing experiences from other countries and implementing the best solutions. We are also following up the daily issues, numbers, volumes, services and objectives from an operational perspective.

Ciudad Grupo Santander

- Analysis of processes in the banks of Santander Group- Defining gaps to optimize processes- Implementing new tools/processes to automate tasks and help teams to process their daily work in a more efficient way.

Ciudad Grupo Santander

- Focus on Santander UK, Santander Consumer Bank, Zachodni Bank, Sovereign Bank and Santander México oriented to improve customer service. Developing Corporate Dashboards for strategic service objectives and reporting to the direction.- Follow up of daily incidents risen due to IT issues with customer impact- Implementation projects of corporate tools within the group.

Strategy Area. Products unit

Madrid Y Alrededores, España

Advertisement Company in the account department for Caja Madrid and 11811

Madrid Y Alrededores, España

Started up my own company, in the business of clothes. Developing all functions, Marketing, Advertising, Sales, Production, Finance and design.

Madrid Y Alrededores, España

Developing Marketing Research and Marketing Plan

Madrid Y Alrededores, España

Developing Human Resources tasks. Creating the personal profile for the jobs in the company’s client.

Advanced Operations Program, Ie - Finantial Times - Santander Bank Corporate Program

The main goals and advantages of the Programme were: 1.- Global view of the Bank and Operations Area, as well as of their different.

Marketing Y Gestión Comercial, Business And Personal/Financial Services Marketing Operations

Activities and Societies: • Participation in the Business Marketing Game. ESIC. Madrid • Won 2nd price in Business Start-up at IMC.

Erasmus In Austria - Business Management, Business/Managerial Economics

Executive Mba, Business Administration And Management, General

An Executive MBA, focused on challenging the key concepts and tools in the field of business that allow the design of strategies that.