Carlos Muñoz Mateu
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Carlos Muñoz Mateu Email & Phone Number

Manager at Seidor Solutions at SEIDOR
Location: Valencia, Valencian Community, Spain 9 work roles 1 school
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Current company
Role
Manager at Seidor Solutions
Location
Valencia, Valencian Community, Spain
Company size

Who is Carlos Muñoz Mateu? Overview

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Quick answer

Carlos Muñoz Mateu is listed as Manager at Seidor Solutions at SEIDOR, a company with 2222 employees, based in Valencia, Valencian Community, Spain. AeroLeads shows a matched LinkedIn profile for Carlos Muñoz Mateu.

Carlos Muñoz Mateu previously worked as Manager at Seidor and Gerente at Ntt Data Europe & Latam. Carlos Muñoz Mateu holds Computer Science With Business Management Grade, Ingeniería from Uned.

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Email format at SEIDOR

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SEIDOR

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Profile bio

About Carlos Muñoz Mateu

I am an IT consultant in Customer Relationship Management (CRM) with expertise in functional analysis and in project management. My goal is to excel in this industry, using my skills to design and apply the most suitable technology to solve business problems and challenges while improving my knowledge in Customer Experience (CX).I’ve spent two years in Colombia where I assumed new responsibilities and followed a fast development track, starting with a technical profile and continuing as a functional analyst with project management activities. This has enabled me as an actual project manager. I have been recognized by my clients for being solution-based, well organized at work and capable of delivering successfully projects and activities under my responsibility. I consider myself able for team work, proactive, responsible and effective.Understanding client’s needs with accuracy and transforming them into the required solutions, along with my ability to adapt to complex and changing environments are my main professional strengths.Abilities• Project management: Planning, create and update WBS, schedule, Project Charter, develop team activity management, problem solving, scope identification and estimation, requirement feasibility, negotiation skills, risk analysis, good communication with the client.• New business opportunities identification extending actual services or implementing new ones.• Training, monitoring and leadership in work teams.• Translate business requirements into technical specifications. • Design and coding to meet business needs based on client´s IT architecture.• Review and execution of end to end application tests, support in test definitions.• Counseling in best practice implementation technological solution and idea proposal for non-standard implementations guaranteeing control version, clarity and quality.

Listed skills include Project Management, Oracle, Crm, Siebel, and 10 others.

Current workplace

Carlos Muñoz Mateu's current company

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SEIDOR
Seidor
Manager at Seidor Solutions
barcelona, catalonia, spain
Website
Employees
2222
AeroLeads page
9 roles

Carlos Muñoz Mateu work experience

A career timeline built from the work history available for this profile.

Manager

Current

Valencia/València, Comunidad Valenciana / Comunitat Valenciana, España

Feb 2023 - Present

Gerente

Madrid Y Alrededores, España

Formo parte del equipo ejecutivo de everis/NTT Data en donde lidero proyectos estratégicos Salesforce fundamentalmente dentro del ámbito de los sectores de telecomunicaciones y utilities. Responsable de la práctica de Salesforce Industries (Vlocity) en everis España.Participo activamente en actividad comercial liderando propuestas de transformación.

Jul 2018 - Mar 2023

Project Manager

Madrid Y Alrededores, España

Realizo tareas de gestión de proyectos y de preventa en diferentes oportunidades en el ámbito CRM centrado en Salesforce. Lidero proyectos complejos sobre todo en implantaciones de venta y atención al cliente.Participo en la creación de propuestas de solución en oportunidades del sector de Banca y Telecomunicaciones. - Supervisión y liderazgo de múltiples.

Jan 2018 - Jun 2018

Project Manager

Madrid Y Alrededores, España

As a Project Manager I report directly to the Service Manager in Salesforce.com implementation projects.It's a change of technology and methodology that help me extending my understanding of Customer Experience (CX). Business analysis is also a part of my role, always next to the customer providing great value solutions.- Team Leadership, remote and.

Sep 2015 - Dec 2017

Crm Consultant

Madrid Y Alrededores, España

In VASS I start with a technical role participating in evolutive and corrective maintenance projects and end up with project management that includes requirement analysis. I moved to Colombia for 2 years where I got the opportunity to gather experience in business analysis and project management under PMO supervision. I take part in very different projects.

Jan 2013 - Sep 2015

Crm Consultant

Insa

Madrid

I start at this moment as a CRM consultant, achieving Siebel certification and participating in 4 projects from which I can observe and distinguish the basic components of a CRM system such as Sales Service and Marketing. I get experience on how to implement and analyze requirements for Siebel and Oracle On Demand, learning the differences between SaaS and.

May 2011 - Jan 2013

Analyst/Developer

Madrid Y Alrededores, España

I work in a software development group, where my principal tasks consist in the analysis, design and develop of a software program for an international project. This enables me to obtain an overall picture of the structure of how the project works and to participate in the different phases of it.I gain knowledge in C Sharp programming language, WPF and in.

Nov 2010 - May 2011

Helpdesk

Iberphone

Madrid

Client assistant support. First level incident resolution for final user in a technologic environment based on CRM (Remedy). Making incident reports, in permanent communication with second level support to assure resolution of these in case they can’t be solved in dialogue with the client. Very efficient resolution of client’s calls, becoming in a short.

Oct 2008 - Dec 2008

Interviewer/Enumerator

Madrid

Doing surveys at the airport for Aena to verify proper functioning of its terminals. I demonstrated to be good disposed to deal with customers, managing efficiently idiomatic issues due to many travellers were foreigners. My English level and even my German helped me with this task.I also worked enumerating people inside Madrid’s railway service, although.

May 2006 - Dec 2006
Team & coworkers

Colleagues at SEIDOR

Other employees you can reach at seidor.es. View company contacts for 2222 employees →

1 education record

Carlos Muñoz Mateu education

  • Uned
    Uned
    Ingeniería
FAQ

Frequently asked questions about Carlos Muñoz Mateu

Quick answers generated from the profile data available on this page.

What company does Carlos Muñoz Mateu work for?

Carlos Muñoz Mateu works for SEIDOR.

What is Carlos Muñoz Mateu's role at SEIDOR?

Carlos Muñoz Mateu is listed as Manager at Seidor Solutions at SEIDOR.

Where is Carlos Muñoz Mateu based?

Carlos Muñoz Mateu is based in Valencia, Valencian Community, Spain while working with SEIDOR.

What companies has Carlos Muñoz Mateu worked for?

Carlos Muñoz Mateu has worked for Seidor, Ntt Data Europe & Latam, New Energy Aborda, Vass, and Insa.

Who are Carlos Muñoz Mateu's colleagues at SEIDOR?

Carlos Muñoz Mateu's colleagues at SEIDOR include Valentin Froicu, Alejandro Vea Dominguez, Yvoone Valderrama, José María López, and Alex Benthem Orsel.

How can I contact Carlos Muñoz Mateu?

You can use AeroLeads to view verified contact signals for Carlos Muñoz Mateu at SEIDOR, including work email, phone, and LinkedIn data when available.

What schools did Carlos Muñoz Mateu attend?

Carlos Muñoz Mateu holds Computer Science With Business Management Grade, Ingeniería from Uned.

What skills is Carlos Muñoz Mateu known for?

Carlos Muñoz Mateu is listed with skills including Project Management, Oracle, Crm, Siebel, Oracle Rightnow, Salesforce.Com, Product Catalog, and Software Development.

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