Carlos Navarro Arméstar personal email
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After 30+ years of corporate experience developing businesses for leading multinational and local companies in the health, banking, and insurance sectors, as a co-founder of Heyvet, I aim to build a world where more companion animals enjoy a fuller and healthier life. Throughout my professional career, I have led the creation of products and services in highly competitive environments, with a differentiation strategy and customer focus; witnessing the impact this brings to the organization and people.At HeyVet, I am dedicated to implementing these experiences along with my passion for animals, to offer a new standard in veterinary care.
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Founder And CeoHeyvetPeru -
Founder & CeoHeyvet Sep 2022 - PresentLima, PeruPets are part of the family, and that's why at HeyVet we have a purpose: to build a world where more pets enjoy comprehensive well-being and the care they deserve.We were born to reinvent the veterinary sector, creating a solution where the passion for care, medical excellence, and innovation come together to offer a veterinary care experience with the highest quality standards. -
Member Board Of DirectorsNorsac Aug 2022 - PresentLima, Peru -
Customer Value Expert40+ League Feb 2022 - PresentPerúThe exclusive league of Experts, Leaders, CEOs, C-Level, and Professionals who are 40+ and want to reinvent themselves 👊As 40+ League Members, we seek to benefit from our years of experience, enhance our talent, acquire new skills, grow our network, get out of our comfort zone, and change our mindset to gain new opportunities.Our goal is to unite all of us in one place to accelerate our reinvention. We have created the most complete and specialized Professional Reinvention Platform and Community of Practice. In 40+ League "By sharing, we grow".We developed a unique method, and we offer training and education from the most recognized experts in different subjects. And we also enjoy unforgettable experiences.Our mantra is "Never Stop Learning." We follow it every single day. By doing so, we become relevant, increase our competitiveness, and position ourselves many steps ahead of the rest.40+ League: Where we reinvent ourselves and become stronger than ever! 💪 -
Founder & CeoCnavalue Ventures Jan 2022 - PresentLima, Peru -
Chief Customer OfficerAuna Oct 2019 - Jan 2022Departamento De Lima, PerúAuna is a health conglomerate with a presence in 3 LATAM countries and headquarters in Perú. Its main subsidiary Oncosalud is the leading insurance company in oncology, with +30y in the market and over 1M affiliates. Revenues of US$1,000M, 31 network facilities, 2,300 beds, and over 14k employees.Leader of Innovation, Product development, Customer Segmentation, Business Intelligence, Corporate Branding & ESG strategy, Process & Quality, Population Health, and Wellness Centers. Direct report to the CEO in Perú.• Developed and launched the Innovation department at AUNA, led strategic definitions for building a digital platform for customer relationship - AUNA Digital, over which basis is being constructed the new care model at AUNA; 230k downloads in 18m, with a recurrence of 35k tx/mth• Leader of the team in charge of developing the Population Health strategy and preventive care management for AUNA, designed the services for Wellness Centers as a new concept of operational excellence of service and care, duplicating the original capacity to 180k px/yr.• Assigned Oncology Solutions Director, lead the design and implementation of a portfolio of healthcare solutions to reach underserved market segments, with a plan to double-fold the number of members in 4 years -
Motor Insurance DirectorPacífico Seguros Feb 2014 - Dec 2018Lima Province, PeruLeading insurance company in the Peruvian market, a subsidiary of Credicorp; with annual billings ofUS$1,300M in premiums, assets of US$ 4,500M, profits of US$200M, and 5,000 employees; twoclassifications as international investment grade of A+ and BBB+.Director for risk, claims, and road assistance for motor insurance. US$150 million in premiums and 400,000 customers under portfolio. Direct report to the CEO.• Restructuring and turnaround of the business, reversing US$24 million losses at the operational margin and improving the combined ratio from 119% to 96% in two years; implemented key structural strategic projects to provide sustainability to the business.• Development of a world-class pricing model that allowed the reduction of accidents in 2000 bps turning it into the healthiest portfolio on the market. • Comprehensive reengineering of the motor claims process under the Lean methodology, obtaining benefits of: o Savings per US $2MM per year in expenses, reducing the cycle time by 60% o Raise customer satisfaction to 83% in T2B, historically the highest at the company's and industry level. o Increase of division's employee climate by 700bps in one year -
CeoAliada Contra El Cáncer Sep 2011 - Jan 2014Lima Province, PeruLeader in charge of the development of the most complete oncological service network in Peru. Direct report to the CEO of Pacifico Salud; reporting 150 employees and 100+ associate MDs.• First International Accreditation (AAAHC) of a health care company in Peru and the first oncology center in Latin America.• 96% CAGR of sales and number of attentions between 2011 and 2013; launched 7 new oncology services and expanded the network to 5 branches in Lima and Provinces. -
Chief Commercial Officer (Cco)Pacífico Seguros Jul 2010 - Sep 2011Lima Province, PeruDirected the design and execution of Pacifico's commercial strategy through all distribution channels. Direct report to the CEO, supervising 9 commercial areas and 200 employees. Member of the management committee and president of the HR committee. -
Director - Vehicles DivisionPacífico Seguros Dec 2008 - Jun 2010Lima Province, PeruResponsible for the areas of risk, claims and road assistance in motor insurance. US$90 millions in premiums, 300M customers and US$30 million in technical result, representing 42% of the company's total revenue. Direct report to the CEO, supervising 100+ employees.• Business turnaround, reversing losses of US$ 10.8 million at operating result, to profits by US $10.1 million after 2 years. Combined ratio improved from 115% to 88% and loss ratio from 78% to 48% -
Associate / Senior ConsultantEnfoca Mar 2007 - Dec 2008Lima Province, PeruLeader in charge of the design, incubation and start-up of a financial institution, subsidiary Master Home Center, retail leader in home improvement in Peru; estimated sales of US $250 million and 2.300 employees. CEO of the new company, reporting to the board of directors and shareholders. -
Corporate Regional Manager / Payments And AlliancesGrupo Altas Cumbres Feb 2005 - Jan 2007Lima Province, PeruGrupo Altas Cumbres was a chilean financial corporation with presence in 9 countries in latin america; over US$850 million in assets, 5,000 employees and 1MM+ customers. Leader for the credit & debit cards businesses as well as commercial alliances, with responsibility over 5 countries. Reported to the Corporate Business Vice President in Chile. -
Payments / Credit Cards ManagerBanco Del Trabajo Perú Apr 2002 - Jan 2005Lima Province, PeruLeader responsible for the open-brand Credit Cards, Debit Cards and ATMs businesses. Member of the Executive Committee. Direct report to the CEO.• Design and development of the first credit card campaign in Peru entirely aimed to subprime segments the population; winner of the 2004 Silver Effie award for effectiveness in marketing and advertising, category of New Services.• Restructuring of the credit card business, generating a portfolio of 120,000 cardholders in the first year since launching, representing the 41% of market share and the 1st place among the MasterCard issuers. -
Vice President - Core BankingCiti Jan 2001 - Nov 2001Lima Province, PeruDirector responsible for liabilities, mortgage and personal loans, debit cards and insurance with over 25M customers; US $40 million in assets and US $190 million in liabilities. Direct report to the Country Business Manager supervising 9 managers. -
Vice President - Credit CardsCiti Jan 1999 - Dec 2000Lima Province, PeruResponsibility over P&L for the main business in consumer banking, representing 75% of the revenues with more than 50M customers and $40 million in assets. Direct report to the Country Business Manager.• Implementing an new commercial strategy that achieved the highest average consumption per card of the market, growing the portfolio from 4th to 2nd place in billings and issued cards in Peru, increasing sales by 80% and reducing attrition by 25% -
Resident Vice President - Products & BranchesCiti Nov 1996 - Jan 1999Lima Province, PeruResponsible for the branch network, liability products, auto and personal loans. Supervision of 80 employees, reporting to the Vice President of Core Banking. Member of the management team that created the Citibank's consumer franchise in Peru.• Designed and developed the project that turned Blockbuster's mini-branches into profitable business centers, reaching this distribution channel 56% of personal banking sales.• Creation, launching and management of the auto loans business, market leader product in the highest competitive environment of consumer banking in Peru.• Leader of multi-functional projects "Motor Show". 1st place in loans between the participating banks; Latin America regional recognition as "Activity of the Year 1997". -
Auto Loans Product ManagerSerbanco Jul 1995 - Nov 1996Lima Province, Peru -
Credit OfficerAtlantic Security Bank Jan 1990 - Jul 1993Lima Province, Peru
Carlos Navarro Arméstar Skills
Carlos Navarro Arméstar Education Details
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Business Administration And Management, General -
Programa De Especialización Para Directores -
Certificate Program In Health Finance And Management -
Distribution Channel Management: Bridging The Sales And Marketing Divide -
Consumer Marketing Strategy -
Gerencia De Proyectos -
Business Administration And Management, General -
Colegio Santa María Marianistas
Frequently Asked Questions about Carlos Navarro Arméstar
What company does Carlos Navarro Arméstar work for?
Carlos Navarro Arméstar works for Heyvet
What is Carlos Navarro Arméstar's role at the current company?
Carlos Navarro Arméstar's current role is Founder and CEO.
What is Carlos Navarro Arméstar's email address?
Carlos Navarro Arméstar's email address is zo****@****ail.com
What schools did Carlos Navarro Arméstar attend?
Carlos Navarro Arméstar attended Texas Mccombs School Of Business, Pad - Escuela De Dirección De La Universidad De Piura, Johns Hopkins Bloomberg School Of Public Health, Kellogg Executive Education, Kellogg Executive Education, Centrum Pucp, Universidad De Lima, Colegio Santa María Marianistas.
What skills is Carlos Navarro Arméstar known for?
Carlos Navarro Arméstar has skills like Change Management, General Management, Team Leadership, Strategic Planning, Business Development, Business Strategy, Strategy Execution, Negotiation, Business Acumen, Client Focus, Proactiveness, Business Innovation.
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