Carlos Pavez Salazar Email & Phone Number

Dartmouth, Nueva Escocia, Canadá

• Executed precise installation of doors, windows, drywall and siding, adhering to quality and safety standards, ensuring timely project• Effectively constructed and installed walls and frames with structural accuracy, contributing to project quality and customer satisfaction.• Proficiently operated hand and power tools, mobile elevating work platforms and other equipment, ensuring compliance with safety protocols and reducing reworking rates. • Interpreted complex blueprints to accurately guide construction activities, minimizing errors and optimizing material usage.

Valdivia, Región De Los Ríos, Chile

• Diligently managed daily operations of high-traffic retail store, supervising a 150+ team and ensuring seamless service for 3000+ customers on a daily basis.• Efficiently reduced personnel cost by 5% through optimizing cashier schedules based on store demand and restructuring contract allocations.• Successfully maintained operational excellence of over 95% compliance to quality standards, surpassing industry benchmarks and won the “The Best Store” prize among seven stores in 2021.• Consistently surpassed KPI target by maintaining inventory shrinkage rate under 2% and increasing sales by 10% annually

Región Metropolitana De Santiago, Chile

• Lead a team of 6 professionals to deliver 20+ projects on schedule, achieving 100% adherence to scope and quality benchmarks.• Redesigned operational structures and centralized process, and introduced incentive programs, generating $2M USD savings annually.• Successfully developed and launched a mobile label price printer system, cutting checkout price differences by 40%, improving customer trust.• Spearheaded a retail transformation project across 250 stores and improved the entire system of checkout, promotions, prices checking and label price printing, enabling the implementation of 96+ self-service checkouts, enhancing efficiency.

Región Metropolitana De Santiago, Chile

• Expertly designed and drafted periodic dashboards with on customer service times and cashier productivity.• Supportively trained over 50 people in Lean, 5S, root cause analysis and indicator control panel across multiple stores.• Actively identified inefficiencies and recommended solutions to enhance maximizing operational efficiency.• Independently created value stream maps visualizing delays, excess inventory and production constraints.

Diplomatura, Gestión De Procesos

Ingeniero Civil Industrial, Ingenieria, 5

Activities and Societies: Ayudantia de Contabilidad durante 2 años (2010-2011) Ayudantia de Evaluacion de proyectos (2011)