Carlos Perkinson Email & Phone Number

Madrid, Es

Madrid, Es

Madrid, Community Of Madrid, Spain

Experto en gestión de cuentas en el sector SAAS para Sisqual y su software de Work Force Management.

London, England, United Kingdom

Sydney, New South Wales, Australia

• Allocating leads into CRM (Salesforce and Pipedrive) and onboarding new agencies on a monthly basis.• Developing rapport with clients using interpersonal communication skills to build long-term relationships, through phone calls, emails and meetings.• Preparing sales presentations, providing training and onboarding new clients to successfully migrate them to service.• Updating CRM systems to record statistics and track growth and building a strong pipeline managing the whole sales cycle.• Successfully sourcing new forums, channels and media accounts to identify new opportunities and generate leads. • Ensuring customer information and records are accurate and up to date.• Working with the client to deliver a high level of service to ensure customer satisfaction and loyalty.• Identifying opportunities for growth with existing accounts, through increasing the number of properties on service, upselling, and cross-selling • Communicating with all levels of clients and stakeholders Key Achievements• Exceeding monthly KPI’s; 250 calls, one new agency onboarded, 20 meetings completed, and 300 new properties onboarded. • Structuring corporate partnerships with the largest real estate networks• Relocating to Melbourne to assist with the region’s growth successfully onboarding over a dozen new customers.

Sydney, Australia

• Managing current customer relations organising regular visits, taste and events to ensure KPIs are met • Managing all customer enquiries and concerns making sure a positive outcome is achieved.• Sales and product management ensuring we have maximised orders and that the customer has sufficient stock levels.• Building new business by identifying and targeting vetted leads• Managing visual merchandising and display strategiesKey Achievements• Achieving and exceeding my targets continuously• Contributing with and executing new business strategies• Maintaining and growing the client base by 30% in less than 2 years

Sydney, Australia

• Delivering on-brand, in-person support for our driver partners.• Training drivers through Uber app and how to use it efficiently.• Business development & account management for Uber Eats, ensuring new restaurants come onboard.• Business development & account management for Uber for Business, ensuring new business accounts come onboard.• CRM updates to build a strong pipeline and a healthy sales cycle.• Providing training to restaurants on how to use the app.• Providing training to business on how to use the app.• Assisting with the Operations team to streamline procedures.• Managing sales leads from prospecting to account creation.Key Achievements• Recommending and reporting regarding the transition from partner driver to PSR (Partner Support Representative).• Exceeding monthly onboarded restaurants and corporate clients• Leading a team of junior experts • Providing support, mentoring and training.• Key person for conflict management and escalations when required.

Sydney

• Performing front desk adhoc and banking duties• Administrative and EA support to the MD and accountants team• Managing Director’s calendar and travel arrangements • Leasing with external stakeholders including clients, the ATO and ASIC• Managing accounts payables and receivables• Preparing business plans, budgets, reports, letters and legal actions• Preparing and drafting of due diligence documents and corporate advisory services briefs.• Using MYOB for data entry• Assisting with recruiting and selection of new staff• Contributing with the generation of new business opportunities• Managing and coordinating personal affairs for the DirectorKey Achievements• Exceeding weekly KPIs related to account receivables • Improving of admin procedures• Maintaining and strengthening customers relations

Master Of Business Administration (Mba), Management And Hr

Bachelor Of Business Administration (B.B.A.), Bachelor In Business / Major In Management

Education record