Member of the subject matter expert team, providing L1/L2 SAP SD, MM, PP technical support, troubleshooting and training for users in Guadalajara, work closely with customer and cross-functional teams on new business requirements development and deployment, work with SAP , EDI and Kinaxis Rapid Response.Work closely with business relationship managers and IT project leads in new business partners integration/build/deployment (SIT/UAT/Hypercare).

Served as customer’s first contact regarding demand and order fulfillment, work closely with operations team to develop and maintain an accurate and achievable master schedule, analyze material (CTB) and capacity requirements, communicate constraints to operations management and customer based on customer’s forecast

End-to-end production planner for one of Jabil’s top customers, leader in audio, video and smart home appliances, work closely with operations to ensure smooth flow from raw material to final goods stage, follow up on accountabilities and productivity issues.

Responsible for customer’s ECO and BOM management, acknowledgement and analysis, work with a cross-functional team to perform and impact analysis and drive a successful and timely implementation.