Carlos Rivera

Carlos Rivera Email and Phone Number

SMD Commercial Bank - Head of Marketing, Sales Enablement and CX @ Webster Bank
Monroe, CT, US
Carlos Rivera's Location
Monroe, Connecticut, United States, United States
Carlos Rivera's Contact Details
About Carlos Rivera

Experienced strategy leader in the Financial Services Industry with 20 years of experience. Diverse background in Information Technology, Marketing and AnalyticsInfluenced commercial leaders and C-level leaders based on data driven findings and analytics of our commercial teams. Experienced leader who works well with commercial teams, IT Teams and marketing teams to drive strategic decisions towards growth.Innovative leader who has developed award winning tools for the sales teams including targeting tools, rep assessment tools, rep dashboards and territory assessments to help make staffing decisionsPerformed duties in different regions and countries including Europe and across the US and MexicoAnalytics expertise and proficiency in many geospatial , data visualization and data manipulation toolsDiversity and affinity group leader responsible for all attract initiatives for GE Capital Community leader including board member for NSHMBA CT Chapter and Hispanic federations memberSpecialties:Spotfire/Tableu/Power BI DesignerSAS EG designerPredictive Modeling Sales Force EffectivenessCRM (Salesforce.com) certified adminEloqua knowledgeSiebel expertiseMS Office - Excel/Access expertCompensation SIC (Budgeting & Forecasting)Master Data ManagementLeadership Training (ITLP, CAS, Six Sigma, GE Crotonville)Database skills

Carlos Rivera's Current Company Details
Webster Bank

Webster Bank

View
SMD Commercial Bank - Head of Marketing, Sales Enablement and CX
Monroe, CT, US
Website:
websterbank.com
Employees:
5458
Carlos Rivera Work Experience Details
  • Webster Bank
    Smd Commercial Bank - Head Of Marketing, Sales Enablement And Cx
    Webster Bank
    Monroe, Ct, Us
  • Webster Bank
    Senior Managing Director - Commercial Marketing
    Webster Bank Nov 2022 - Present
    Stamford, Ct, Us
  • Webster Bank
    Svp- Growth Strategy Leader For The Commercial Bank
    Webster Bank Jan 2021 - Nov 2022
    Stamford, Ct, Us
    Growth strategy leader for the commercial bank.Responsible to drive alignment with sales/marketing teams to help deliver growth for the bank. Develop and own strategy to help improve selling capabilities leveraging data and technology.In partnership with sales and marketing - own annual marketing plans to meet and exceed goals. Full alignment with business lines and marketing objectives to achieve annual targets.
  • Webster Bank
    Vp Of Marketing, Strategy And Operations
    Webster Bank Jul 2019 - Jan 2021
    Stamford, Ct, Us
    Led a team of 4 senior resources in Strategy, Operations and Analytics. Owner of marketing strategy for the community bank. Led marketing strategy, operations and analytics resources to help achieve business goals. Marketing owner for long range planning , strategy planning and marketing technology guidance.
  • Gartner
    Senior Director, Marketing Strategy And Operations
    Gartner Jan 2018 - Jul 2019
    Stamford, Ct, Us
    Led Corporate Marketing Operations group of 6 full time managers and employees focused on operations, marketing technology and strategy.Reorganized and merged two operations & Strategy teams from a major Gartner acquisition while managing integration of data, reporting and analyticsEstablished and led data first strategy to help manage our lead generation process. Led implementation of marketing dashboards(PowerBI) that allowed newly merged marketing teams to make data driven decision
  • Gartner
    Director, Marketing Analytics
    Gartner Oct 2016 - Dec 2017
    Stamford, Ct, Us
    Lead Corporate Marketing Analytics team focused on measurement and advisory around digital analytics, customer experience and customer value influencing corporate marketing strategy.Introduced 1st enterprise analytics tool set into Gartner (PowerBI). Led vendor discussions with multiple stakeholders and influenced technology team to acquire/deploy/implement Created Corporate Marketing data/reporting/analytics infrastructure by setting analytics strategy and working across multiple functions (sales, marketing, IT)
  • Deloitte
    Senior Consultant - Marketing And Sales Technology And Strategy
    Deloitte Apr 2015 - Oct 2016
    Worldwide, Oo
    Supported 3 different clients including Metlife, American Express and Republic Services.Results driven consultant driving large assessments of salesforce sales/service and marketing clouds. Strong leadership skills managing execution teams inclusive of technical consultants, solution architects, channel and alliance partners.
  • Ge Capital - Headquarters
    Vp - Sales Force Effectiveness
    Ge Capital - Headquarters Nov 2013 - Apr 2015
    Norwalk, Ct, Us
    Responsible for providing commercial and marketing analytics to GE Capital leaders through a weekly process. Led Sales Force Effectiveness teams at platforms on all projects related to Rep Productivity and provided strategic direction based on findings. Provided guidance to all platform SFE teams on best in class tools to develop and roll out including many rep assessments/ rep productivity tools increasing efficiency across the line of businessesCollaborate with commercial Platforms, Marketing, Risk, Human Resources to provide strategic decisions that drove growth across the companyPartner with IT datawarehouse team, CRM team and spotfire technical teams to deploy and digitize marketing metrics, dashboards for all platforms.
  • Ge Capital - Headquarters
    Director - Commercial Data, Analytics And Reporting
    Ge Capital - Headquarters Oct 2011 - Nov 2013
    Norwalk, Ct, Us
    Established and led process to provide senior leadership a weekly update on the health of the commercial organization. Responsible for providing marketing and commercial reporting through data streamlining, automation, and tool development. Collaborated seamlessly with the CF Commercial Platforms, Marketing, Operations, and Risk to provide strategic solutions that drive business growth. Managed strategic data/automation projects to be able to provide in depth analytics to our senior management team. Worked with a sales team of ~20 sales managers to create tools for rep assessments, reviews and tools to help them target.
  • Ge Capital - Headquarters
    Manager - Sales Deployment & Optimization
    Ge Capital - Headquarters Jun 2009 - Oct 2011
    Norwalk, Ct, Us
    Worked on team to develop predictive modeling and forecasting for various platforms and industries. Led initiatives to increase sales penetration and improve customer retention.Provided strategic direction and analytical support for sales territory alignment across GECA platforms. Influenced senior executives on territory recommendations and alignments.
  • Ge Capital - Headquarters
    Manager - Sales Force Effectiveness
    Ge Capital - Headquarters Jun 2008 - Jun 2009
    Norwalk, Ct, Us
    Responsible for all aspects of SFE supporting senior leadership:- Led multiple deployment iniativies- Defined customer engagements through standards of coverage- Supporting weekly sales processes on pipeline, lead coverage, etc- Performed rep productivity reviews and assessments.- Defined commercial sales development for a team of 20 Sales leaders and 80 reps.
  • General Electric
    Corporate Audit Staff
    General Electric May 2006 - Jun 2008
    Boston, Ma, Us
    Audit Staff is an experienced rotational audit and leadership development program. It is the premier graduate level leadership program at GE. Auditors complete IT/Financial/Compliance audits across various GE businesses with the goal of ensuring GE fairly and accurately state its financial statements. In addition, auditors collect and disseminate Best Practices across the company.Main Projects included:- Audit of data privacy practices at GE Corporate- Audit of Inventory at GE Energy- Audit of Cash Processes at NBCU- Audit of Integration Processes at GE Capital/Disko Integration in Europe
  • General Electric
    Information Technology Leadership Program
    General Electric Jan 2004 - May 2006
    Boston, Ma, Us
    Entry level leadership rotational program member focusing on IT Project Management in various technical and business disciplines while completing graduate level training in Management Information Systems.Main deliverables from the IMLP program were:- Business Intelligence- Customized Oracle Implementations- Salesforce.com rollouts and design- Document Imaging automation and strategyCompleted: - Leadership Training Courses in Crotonville. - 6 Sigma Green Belt Certification- Lean Training
  • Praxair
    Project Manager
    Praxair Jun 2001 - Dec 2003
    Danbury, Ct, Us
    IT project manager supporting Lotus Notes development. Involved in all aspects of Project management including requirements, specifications, development, testing, deployments.Completed certifications for Lotus Notes Developer.

Carlos Rivera Skills

Analytics Leadership Forecasting Strategy Project Management Six Sigma Salesforce.com Program Management Crm Financial Modeling Spotfire Analysis Cross Functional Team Leadership Finance Sas Programming Large Scale Deployments Management Budgets Strategic Planning Process Improvement Customer Relationship Management Sales Management

Carlos Rivera Education Details

  • Sacred Heart University
    Sacred Heart University
    Finance
  • Sacred Heart University
    Sacred Heart University
    Information Systems

Frequently Asked Questions about Carlos Rivera

What company does Carlos Rivera work for?

Carlos Rivera works for Webster Bank

What is Carlos Rivera's role at the current company?

Carlos Rivera's current role is SMD Commercial Bank - Head of Marketing, Sales Enablement and CX.

What is Carlos Rivera's email address?

Carlos Rivera's email address is ka****@****hoo.com

What is Carlos Rivera's direct phone number?

Carlos Rivera's direct phone number is +173278*****

What schools did Carlos Rivera attend?

Carlos Rivera attended Sacred Heart University, Sacred Heart University.

What skills is Carlos Rivera known for?

Carlos Rivera has skills like Analytics, Leadership, Forecasting, Strategy, Project Management, Six Sigma, Salesforce.com, Program Management, Crm, Financial Modeling, Spotfire, Analysis.

Who are Carlos Rivera's colleagues?

Carlos Rivera's colleagues are Robin Teti-Montanez, Harriet Deverry, Mariah Herb, Brian Fiore, Logan Licki, Connie Perazzo, Tariq Smith.

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