Carlos Segui Email & Phone Number

United States

In my role as the Alternate Healthcare Program Manager at TriWest Healthcare Alliance, I oversee and optimize operational relationships with partners providing alternative access points for care. My primary responsibilities include developing and implementing comprehensive program plans that align with our organizational goals, ensuring efficient and high-quality service delivery to military and veteran communities.I collaborate with various internal departments to ensure seamless integration of services and maintain rigorous quality assurance standards. By fostering strong relationships with healthcare providers, I ensure effective communication and collaboration to enhance patient outcomes. Additionally, I represent TriWest at events, strengthening connections with key stakeholders, including Veterans Affairs.My role also involves strategic planning to identify and implement improvements and innovations in healthcare delivery. I leverage data-driven insights to inform decision-making, track program performance, and report key metrics to senior leadership. My dedication is to providing the highest quality care for our military and veteran communities.

San Antonio, Texas, United States

In my capacity as the Clinical Manager for Mobile Clinic Operations at QTC, I was responsible for overseeing the performance and clinical standards of a national team of medical professionals and clinics, including those overseas. I regularly conducted meetings with staff and leadership to optimize our operations and address workflow concerns. My role included assisting with Veterans Affairs events and conducting rigorous audits of our clinics nationwide and internationally.I managed the onboarding and continuous training of all clinical staff, while maintaining robust relationships with vendors and partners. I carried out these responsibilities with a keen focus on fiscal responsibility, ensuring we met our budgetary goals. I provided timely and comprehensive reports to both internal and external stakeholders. My commitment to strategic planning and quality assurance ensured we fulfilled our contractual obligations and resolved issues efficiently.

San Antonio, Texas, United States

In my role as Clinical Supervisor for Mobile Clinic Operations at QTC, I had the distinct privilege of overseeing a dynamic team on a nationwide scale. My responsibilities included ensuring consistent training and optimal staffing at various event locations across the country. I led the implementation and training of staff on new policies, procedures, and guidelines, ensuring our clinical teams, regardless of their location, were uniformly up to date.Beyond internal management, I cultivated and maintained business relationships both within and outside the organization. I actively engaged in data analysis, from collection to interpretation and evaluation, to make informed decisions that had a national impact. My role also involved swiftly resolving travel and event-related issues through targeted research.I was committed to fostering a positive work environment and adeptly handled personnel issues through effective conflict resolution. To ensure the highest standards were met nationwide, I measured and tracked staff performance and training outcomes. I collaborated closely with internal partners to develop comprehensive policies, workflows, and training materials, all aimed at delivering excellence and efficiency on a national level.

Schertz, Texas, United States

In my role as an Onsite Medical Representative at Amazon, I was entrusted with a multifaceted set of responsibilities. My primary duties included providing immediate triage and first aid to employees and referring them to external medical providers when necessary. I actively engaged in enhancing work processes, health, and safety standards across the facility.I assisted employees with both work-related and non-work related injuries, ensuring they received appropriate care and accommodations. My comprehensive understanding of each department and job function allowed me to offer informed recommendations for employee accommodations based on medical restrictions. I initiated and managed Workers’ Compensation cases and was solely responsible for maintaining all records of medical care provided to associates.Additionally, I supported the safety team with OSHA compliance and related tasks, helping to ensure a safe work environment. I took charge of first aid kit maintenance, inventory management, and equipment sanitation. I had the honor of leading the team of Onsite Medical Representatives, ensuring a high standard of care and operational excellence throughout the facility.

United States

In my role as an Army Medic, I had the honor of providing comprehensive medical care to both service members and civilians, often under challenging conditions. I led a team of 10 medics, focusing on their training and development, resulting in significant improvements in team efficiency. My leadership extended to implementing an inventory management system that reduced waste and saved approximately $20,000 annually.I collaborated with interdisciplinary healthcare teams to elevate patient care, leading to notable improvements in patient satisfaction rates. My responsibilities included conducting regular training sessions to ensure team readiness and compliance with military healthcare standards. I managed medical supplies valued at $200,000, maintaining full accountability. Serving as a liaison between military and civilian healthcare providers, I facilitated seamless patient care and took the initiative to continuously update my medical knowledge and skills.Notably, I independently managed daily sick calls for infantry soldiers and provided medical treatment under enemy fire. My leadership skills were further demonstrated as I trained squads of junior medics, enhancing their medical readiness. I pioneered joint operations with the Bangladeshi and Afghani Army to train their medical personnel who had no prior experience in medicine. I also consistently participated in airborne operations. Overall, my role was a blend of clinical expertise, leadership, and a commitment to excellence in army healthcare delivery.

Bachelor Of Arts - Ba, Psychology

Associate'S Degree, Psychology