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Co-founder da AIDA, combino 25+ anos de experiência em tecnologia, inovação e start-ups. Promotor da aplicação pragmática da IA generativa em negócios, em especial na Experiência do Cliente (CX, Customer Experience) para escutar e entender a Voz do Cliente.
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Co-FounderAidaSão Paulo, Sp, Br -
Sócio-FundadorAida Jul 2023 - PresentAIDA é primeira plataforma de Inteligência Artificial Generativa do Brasil que escuta, entende e analisa a voz do cliente onde quer que ela aconteça. Sua aliada para resolver problemas, melhorar experiências e descobrir demandas na relação das empresas com seus públicos. -
AdvisorBt Créditos Nov 2023 - PresentSão Paulo, Sp, BrAssessoramento em tecnologia e inovação -
Vp Of EngineeringTrybe Mar 2022 - Jun 2023Belo Horizonte, Minas Gerais, BrTrybe is a web development school that has a genuine commitment to the professional success of its students. -
CtioSumicity Jan 2019 - Feb 2022Carmo, Rio De Janeiro, BrSumicity is part of Alloha, the largest independent high-speed internet provider group in Brazil. Sumicity serves 60+ cities and is the market leader in several of those markets. During my tenure of 3yrs as CTIO, I’ve achieved a series of accomplishments: - Managed a team of 220+ FTEs, besides managing a series of contractors - Delivered 500k+ homes passed in fiber optics - Prepared, sustained and evolved both systems and network while the customer base grew 5x - Implemented billing and CRM solution - Implemented the first end-to-end e-commerce for regional operators, from technical facilities reservation to installation appointment (innovation prize in 2020)- Channel digitalization with primary focus on customer experience, resulting in improved operational indicators -
Director Of Digital Channels, SmeSerasa Experian Mar 2017 - Jan 2019São Paulo, Sp, BrSerasa Experian is part of Experian, the worldwide leader in information services, with 17,000+ people working across 37 countries. The amount of data and information available today might seem overwhelming. Experian is transforming this wealth of data into something meaningful, by gathering, analyzing, combining and processing data to help people and companies to meet their goals. -
General PartnerE.Bricks Ventures Sep 2014 - Mar 2017e.Bricks Ventures was born to find brilliant and visionary entrepreneurs who will transform their target markets. Our role is to back them up in building singular companies built to last. We are a Venture Capital fund focused on rising tech companies, investing in Seed, A and B rounds. Acting as a General Partner at e.Bricks Ventures, I was deeply involved with the companies we partner with. I was interested about the adaptation of global technology and product trends in the context of Latin American markets, cloud and big data applications for the small and medium businesses, mobility and disruptive technologies.
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Presales Manager, LatamInfor Aug 2013 - Aug 2014New York, Ny, UsInfor is a leading provider of business software and services, helping 70,000 customers in 194 countries improve operations and drive growth. Infor offers a complete array of products to manage every part of the front office, back office, and supply chain operations of some of the largest organizations in Latin America and in the world. I am in charge of supporting the growth of our business in Latin America, by adding value to the sales force through a strong supporting organization that helps our sales reps, prospects and customers to understand how to leverage the most of our powerful solutions. -
Business Development DirectorE.Bricks Digital Oct 2012 - Jul 2013e.Bricks is the digital business development company of Grupo RBS, one of Brazil's leading media groups. Launched in October 2012, the new company emerges out of RBS' new business branch, which was created in 2011 to strengthen the company's activities in this segment. It is an independent company, developing businesses by making strategic investments in innovative growth stage companies.e.Bricks Digital's portfolio already includes Wine.com.br, Latin America's largest online wine merchant, Predicta, a reference in online media technology, Grupo.Mobi, Brazil's largest mobile marketing and advertising company, Guia da Semana, ObaOba, and Hagah, leaders in local entertainment guides, Lets, Brazil's first online fast fashion brand, and Hi-Midia, Brazil's largest performance media network.Responsibilities:- Evaluation of product and technology strategy across the portfolio- Leadership of new businesses development and strategic projects- Monitoring trends which impact current businesses or could represent new opportunities
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CioHolding Digital Rbs Sep 2010 - Oct 2012Porto Alegre, Rs, BrResponsible for technical evaluation of the M&A operations, execution of technological due diligences, supplier selection, startup mentorship, and special projects execution. -
Latam Business Development, Internet And MultimediaTelefónica Pesquisa E Desenvolvimento May 2008 - Sep 2010Responsible for business development of the Barcelona’s R&D Centre for LatAm lines of business, comprehending the development of Internet, Multimedia, TV and mobile applications.
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Technical Sales Manager - Workplace, Portals & CollaborationIbm Feb 2007 - May 2008Armonk, New York, Ny, UsRepresented the Portals and Collaboration product line for the financial segment, attending accounts such as ABN AMRO, Bradesco, HSBC, Itaú, Santander, Unibanco, and others. Value proposition and sales activities on web content management, collaboration, and portal software. Lecturer and speaker in important events such as Gartner Future of IT, IBM Forum, and Lotusphere Comes to You, and also on internal events to train the sales teams and partners. -
Senior Sales EngineerVignette Jun 2004 - Feb 2007UsResponsible for activities such as consultative selling, implementing, training partners, and business development in Brazil and Argentina, for web and enterprise content management solutions. Actively participated in successful sales of web content management and portals (Caixa, TIM, Prodesp, CCEE, and others), campaign management (Globo, Caixa Seguros), ECM (Forluz). Lead end-to-end sales and implementation of knowledge management solutions (Petrobras Energía, Argentina). Awarded with the Sales Club Award in 2006. -
Content Management Technologies HeadTerra Networks Brazil Jan 2000 - Jun 2004São Paulo, São Paulo, BrResponsible for creating the Content Management, Streaming, and Content Partner’s Support areas.Implemented the Vignette V5 and V6 platforms in Brazil. The platform has generated an enormous productivity gain to the editorial team, besides the reuse of the unused assets.Selected, hired, and managed the providers to implement the streaming and CDN platforms. This platform has enabled the launch of important milestones for the internet in Brazil, such as Jornal da Lilian, Terra TV, and Terra Radio.Led the technology front in global projects to deliver premium content to the users in partnership with Disney and RealNetworks, involving teams in UK, Germany, Argentina and Mexico. -
Co-FounderZaz São Carlos E Região Jan 1997 - Jan 2000Founded a network of Internet Services Providers (ISP), affiliated to the ZAZ/NutecNet network, and covering the cities of São Carlos, Araraquara, Rio Claro, Limeira, Araras and Descalvado. The network was later on acquired by Telefonica, to make part of Terra Brazil.
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University TeacherAsser (Atualmente Unicep) Mar 1998 - Dec 1999Taught Networks, and Internships program mentor. Responsible for the coordination of the computer sciences labs. Actively participated in reshaping the computer sciences curriculum, which elevated the raking of the course in two grades in two years.
Carlos Sena Skills
Carlos Sena Education Details
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Ufscar - AlumniDistributed Computing -
Fia - Fundação Instituto De AdministraçãoBusiness Administration -
Ufscar - AlumniCiência Da Computação
Frequently Asked Questions about Carlos Sena
What company does Carlos Sena work for?
Carlos Sena works for Aida
What is Carlos Sena's role at the current company?
Carlos Sena's current role is Co-founder.
What is Carlos Sena's email address?
Carlos Sena's email address is se****@****.com.br
What is Carlos Sena's direct phone number?
Carlos Sena's direct phone number is +5511305*****
What schools did Carlos Sena attend?
Carlos Sena attended Ufscar - Alumni, Fia - Fundação Instituto De Administração, Ufscar - Alumni.
What skills is Carlos Sena known for?
Carlos Sena has skills like Business Development, It Strategy, Crm, Product Management, Strategy, Product Development, Business Strategy, Digital Marketing, Team Leadership, Team Management, Management, Agile Methodologies.
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