Carlos Harper Email & Phone Number
@castlery.com
3 phones found area 336
LinkedIn matched
Who is Carlos Harper? Overview
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Carlos Harper is listed as Senior Transportation Manager at Castlery at Castlery, based in Winston-Salem, North Carolina, United States. AeroLeads shows a work email signal at castlery.com, phone signal with area code 336, and a matched LinkedIn profile for Carlos Harper.
Carlos Harper previously worked as Senior Transportation Manager at Castlery and Operations Manager at Bernhardt Furniture Co. Carlos Harper holds Master Of Business Administration (Mba), Project Management from Ashford University.
Email format at Castlery
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AeroLeads found 1 current-domain work email signal for Carlos Harper. Compare company email patterns before reaching out.
About Carlos Harper
Experienced Operations Manager with a demonstrated history of working in the retail, warehousing, and contact center operations. Skilled in Sales, Team Building, Management, Leadership development, and Marketing. Strong operations professional with a Master of Business Administration (MBA) focused in Project Management from Ashford University.
Listed skills include Microsoft Office, Management, Team Building, Customer Service, and 5 others.
Carlos Harper's current company
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Carlos Harper work experience
A career timeline built from the work history available for this profile.
Traffic Manager
Home Delivery Terminal Manager
Final mile, home delivery operations for Greensboro, NC and Charlotte, NC locations
Call Center Operations Manager
- Managed a diverse staff consisting of individual contributors and front-line leaders In a contact center environment
- Ensured all calls are answered within Service Level requirements
- Designed contact center reporting platform that is utilized by all levels of leadership across 3 Contact Centers
- Delivered training in leadership, soft skills, and technical and information sessions.
- Analyzed data and trends and managed customer service strategies.
- Resolved operational issues and refined processes.
Call Center Quality Operations Manager
- Customer Service quality monitoring and coaching
- Monitor and score recorded and live customer service calls
- Input quality assessment coaching documentation and results into quality assurancetracking tool (NICE)
- Provide trending information to improve and ensure quality customer service
- Partner with Sales Managers in identifying process improvement areas basedquality observations
- Manage and partner with team members on projects as assigned
Marketing Analyst
- Coordinate and conduct group and individual training sessions based on staff and organizational learning needs.
- Routinely evaluate business training needs and adjust staff development and educational programs.
- Conducted ongoing needs analysis leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum.
- Manage marketing plans and services through large scale travel websites such as Expedia and Travelocity. Oversee detailed booking process for services.
Carlos Harper education
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Ashford University
Frequently asked questions about Carlos Harper
Quick answers generated from the profile data available on this page.
What company does Carlos Harper work for?
Carlos Harper works for Castlery.
What is Carlos Harper's role at Castlery?
Carlos Harper is listed as Senior Transportation Manager at Castlery at Castlery.
What is Carlos Harper's email address?
AeroLeads has found 1 work email signal at @castlery.com for Carlos Harper at Castlery.
What is Carlos Harper's phone number?
AeroLeads has found 3 phone signal(s) with area code 336 for Carlos Harper at Castlery.
Where is Carlos Harper based?
Carlos Harper is based in Winston-Salem, North Carolina, United States while working with Castlery.
What companies has Carlos Harper worked for?
Carlos Harper has worked for Castlery, Bernhardt Furniture Co, Wayfair, Lowe'S Companies, Inc., and Aon.
How can I contact Carlos Harper?
You can use AeroLeads to view verified contact signals for Carlos Harper at Castlery, including work email, phone, and LinkedIn data when available.
What schools did Carlos Harper attend?
Carlos Harper holds Master Of Business Administration (Mba), Project Management from Ashford University.
What skills is Carlos Harper known for?
Carlos Harper is listed with skills including Microsoft Office, Management, Team Building, Customer Service, Leadership, Strategic Planning, Training, and Sales.
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