Carlotta Pendleton Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania

Provide counseling and support to developmentally disabled individualsImplement program policy and procedure according to program regulations and guidelinesImplement and monitor treatment of individuals in connection with the individuals' treatment teamAssists, teaches, and monitors daily living activities, including but not limited to personal hygiene, bathing, shaving, grooming, dressing, laundry, and room care Maintain accurate and adequate recordsEngage clients in social and leisure activitiesMonitors compliance with house rulesAttends and participates in all trainings and meetingsTransports clients to activities and appointments as neededEvaluates nutritional intake and documents accordinglyProvide routine household cleaning and maintenance Prepares and serves meals according to posted menus and nutritional standardsPerforms other related duties when required or assigned

United States

Philadelphia, Pennsylvania

Review applications and renewals for Cash, Food Stamps, and Medical Assistance benefitsMaintain and maintenance case loadSchedule client for face-to-face and telephone interviewsUtilize Dept. of Public Welfare handbook policy and procedures manual Ensure clients receive quality customer service and benefits in a timely mannerInform and educate clients about changes to benefits and benefit plansWork with liaisons from other community partners and organizations to ensure clients receive proper services, including physically challenged, mental health and behavioral servicesWorked on special projects such as ARRC, IEVS Ex. 1- New-Hires, National New Hire Report, Ticklers, Child Support Referrals, and Bad Child Support Referral ReportAnswer phone calls and client benefit inquiriesAttend benefit appeal hearings in person or via phoneEnsure all actions taken on client cases are narratedPerform verification inquiries for employment, income, resources, household composition, etc.Ensure clients are in compliance with benefit regulationsRefer clients to Earn Center for Employment and Training ParticipationProcess benefit rejections when clients are found ineligible or do not comply

Philadelphia, Pennsylvania

Greeted visitors and provide information/directions to all patients, visitors, and familiesTrained, supervised, scheduled, and performance evaluated all evening and weekend volunteers in a standardized fashion utilizing the volunteer service descriptionEnsured standardized reporting systems, quality assurance, and service excellenceSupported and initiated performance improvement initiativesCommunicated regularly with the Director of Security and the Welcome Desk Supervisor concerning schedules, time cards, concerns etc.

Philadelphia, Pennsylvania

Facilitated weekly Healthcare Orientations within the CareerLink CenterScheduled customer appointments for Healthcare DirectorAdministered assessment tools for career interests and program recruitmentsAssisted Healthcare Director and Program Manager with training program recruitment processResponsible for submitting monthly reports to Healthcare Director Maintained Excel database for prospective customers seeking careers and training in HealthcarePerformed data entry in CAPS and TPCL systems; Responded to telephone inquiries on Healthcare HotlineResponsible for researching careers and employment opportunities in Healthcare via internet Corresponded with current and prospective training providers and employersProvided assistance to customers in updating or restructuring resumes Provided job search and job placement assistance to clients

Philadelphia, Pennsylvania

Supervised office staff of 20+ employeesProcessed monthly reportsMaintained ordering of supplies, equipment and tracked inventoryPerformed budget tracking and Accounting dutiesPerformed processing of newly hired employees Processed payroll, benefits applications, time off requests and other human resource dutiesProvided information, referral and linkage services to Family Center clients and membersAssisted Case Managers with transport of physically and mentally challenged Family Center clients to and from appointments and events

Feasterville Trevose, Pennsylvania

Negotiated credit card, automotive, and medical collections with consumersPerformed data entry of consumer informationPerformed credit checks and retrieved credit reportsPerformed skip tracing- Tracking and locating delinquent consumersReported collection findings

Philadelphia, Pennsylvania

Prepared monthly financial statements; performed variance analysisAssisted with posting accounts receivable, accounts payable, and general ledger transactionsPrepared customer account statements; billed employees for overages and shortagesIssued new and replacement customer parking cards for all parking facilitiesReviewed unapplied cash reports and applied to accountsVerified all expenses and compiled supporting documentationMailed collection notices to customers; updated customer demographics

Horsham, Pennsylvania

Posted accounts receivable and accounts payable transactions for Medical, Warehouse andCorporate Office Contract clientsPrepared various types of office correspondence; made daily bank deposits; tracked inventoryPerformed account analysis; reviewed accounts receivable aging reports; confirmed receipt of supplies and merchandise Verified patient insurance coverage and eligibility with insurance companiesPrepared insurance claims and third party billing; performed filing and photocopying

Business Administration And Management, General

Accounting

Certificate, Full Charge Bookkeeping