Carlotta Serra Email & Phone Number

Italy

Genova, Liguria, Italia

• Lead and manage the Team to ensure compliance with company policies and procedures, and to identify and recommend opportunities for improvement• Develop and implement process improvement initiatives to increase efficiency, effectiveness, and profitability• Works closely with Senior Management to identify and mitigate Risks

Genova, Liguria, Italia

• Analyse and evaluate business processes to identify and recommend opportunities for improvement• Conduct operational Internal Audits to ensure compliance with company policies and procedures• Manage the implementation of GRC (Governance Risk Management) software

Genova, Liguria, Italia

• Team and Project Management: cooperation with clients, managers, and staff

Milano, Lombardia, Italia

• Build strong relations with clients and teammates, supporting companies in Audit Support and Internal Audit services (Risk & Controls), and Governance and Compliance services (D.Lgs 231/2001)• Data Analysis through Computer Assisted Audit Techniques (CAATs) with the Audit Command Language (ACL) and Microsoft Excel• Deliver quality service to customers, according to PwC Values, developing Technical Capabilities, Whole Leadership, and Business Acumen skills• Be part of the Centre of Excellence Halo, a PwC's data auditing technology that enables grater assurance and deeper insight by harnessing the power of data, scanning huge volumes of business-critical data and enabling improved risk assessment, analysis and testing• Be chosen among thousands colleagues to be PwC Ambassador and face of the company on the PwC Careers official website (https://www.pwc.com/it/it/careers/carlotta-serra.html) and Social Media accounts• Opportunity to be one of 400 selected influencers (early adopters) of the new SAP Concur platform in the company• Attend updated and forefront classes and online courses in order to provide excellent service to the costumers: professional, empathetic, and cosmopolitan

Milano, Italia

• Manage resources and their planning with People Advisory Services Manager, building since beginning strong leadership and organisation skills• Create software for the development and maintenance of Human Resources systems (XML, SQL, C#), uploading core information in new HR systems (Skill Assessments) • Tutor in classroom supporting People Advisory Services Assessors, providing material and improving public speaking abilities• Draft specific technical documentation (Functional Specifications, Software Design Specifications, User Acceptance Testing, etc.) with the PAS Manager

Genova, Liguria, Italia

• Analyse Fashion market for small businesses, supporting the employer in all activities: buying from selected and made-in-Italy suppliers, value creation, and economics• Be proactive with the sales process: client-motivated, time management, collaboration across different roles• Provide the best service to customers, according to their needs: listen and communicate well and regularly with clients, customize according to customer requirements

Master'S Degree, Management Engineering

• Winner of the merit based Erasmus+ Scholarship, obtaining the possibility to travel and study abroad, expanding multicultural skills.

Erasmus+, Business Administration And Engineering

• Attended numerous multicultural classes, developing teamwork and public speaking skills in English • Achieved further knowledge.

Bachelor'S Degree, Ingegneria Elettronica E Tecnologie Dell'Informazione

• Winner of merit-based scholarships, based on grades and punctuality, for every year of attendance • Attended multiple classes regarding.

Diploma Di Maturità, Scientific Branch

• Excellent academic results in scientific field, resulting one of the best students in every class • Advertised Martin Luther King High.