I am an international manager with significant experiences in the domain of professional services, technical support, sales support and marketing, combined with a solid understanding of ICT market and technology landscape. My career is marked by the constant achievement of my objectives (market share increase, acquisition and win back of major customers, customer satisfaction, cost control), thanks to my strong determination and, most of all, thanks to greatest attention I always put to the quality of my personal relationships, with customers as well as with colleagues and subordinates.My attitude is very pragmatic: achieving results is more important to me than sticking to formalism. Whenever needed, I am ready to roll my sleeves up and get my hands dirty.