• Installation and maintenance of all systems within a user’s digital environment.• Producing documentation on operational, system and user procedures & guidelines.• Building, configuration and troubleshooting of server and desktop hardware.• Maintaining all server backup using VEEAM Software.• Designing, implementing, and managing Active Directory.• Managed virtual infrastructure maintenance, support, troubleshooting.• Responsible for disaster recovery, closing security loopholes and access levels.• Ensure adequate antivirus protection & solutions are maintained and updated.• Identify and recommending improvements of IT Infrasctrure.

• Completes engineering projects by organizing and controlling project elements.• Develops project objectives by reviewing project proposals and plans and conferring with management.• Determines project responsibilities by identifying project phases and elements, assigning personnel to phases and elements.• Determines project specifications by studying product design, customer requirements, and performance standards.• Maintains project data base; entering and backing up data.• Contributes to team effort by accomplishing related results as needed.

• Install and configure software and hardware• Manage network servers and technology tools• Set up accounts and workstations• Monitor performance and maintain systems according to requirements• Troubleshoot issues and outages• Ensure security through access controls, backups, and firewalls• Upgrade systems with new releases and models• Develop expertise to train staff on new technologies