Carl Saunders work email
- Valid
- Valid
Carl Saunders personal email
Commercially focused technical professional delivering technical sales, solution design, implementation and technical support in conjunction with wider operational roles. An exceptional understanding of business systems and voice communication technology. Experience in both traditional fixed line voice and client server IT as well as the latest VoIP and Cloud solutions.System Skills & Experience • IT - Microsoft Windows XP/Vista/7/Server 2000/Server 2003/Server 2008, Microsoft Office 2000/2003/2007/2010, Microsoft Exchange 2003, Microsoft Dynamics, Active Directory, Microsoft SQL2000, Sage Line 50, Debian, Microsoft Office 365, Cloud Solutions.• Security - Astaro Firewall, pfSense Firewall, SonicWall Firewall, Trend Micro Enterprise Security, Sophos Antivirus, AVG Antivirus, Dedicated Micros DS2 CCTV System & Message Labs (now Symantec.Cloud)• Office Telephony - LG IPECS , LG IPLDK, Mitel SX2000, Cisco UC320, Cisco UC500, Amcat Predictive Dialler, One AccessMulti Service Data & Voice Routers, Asterisk, Microsoft Lync 2010/2013, Gamma Horizon & Vodafone One Net. • Carrier Telephony - Broadsoft Broadworks & Broadsoft M6 (Formally Tekelec T6000 & Genband M6)Specialties: People Management, Business Planning, Product Development, ERP Development, IP Telephony, Cloud Solutions,Firewalls, IP Routing & Networking, Mobile Handsets, WiFi, VoIP, SIP (Session Initiation Protocol), SCCP (Skinny Call Control Protocol), MGCP (Media Gateway Control Protocol), DSL/xDSL (Digital subscriber line), FTTC (Fiber To The Cabinet)Telecom billing platforms (Club Communications - Billie, Shaftesbury Systems - ebillz, Symbiant Technologies - SymBill, Union Street - aBILLity)WLR3 Wholesale Line Rental, CPS, Porting, Non Geographic Numbering, Fax to EmailMicrosoft Office 365Vodafone One NetMigrating entire companies to the cloud with minimum disruption to business. Cisco Qualifications• Cisco SMB Specialization for Account Managers• Cisco SMB Specialization for Engineers
-
Head Of Unified Communications - EnterpriseZen Internet May 2023 - PresentRochdale, Gb -
Principal Solutions Architect - Unified CommunicationsZen Internet Feb 2022 - May 2023Rochdale, Gb
-
Senior Solutions Architect - Unified CommunicationsZen Internet May 2016 - Feb 2022Rochdale, GbSenior technical roll providing a technical lead for hosted telephony and contact centre for Zen and its customers. Key member for the launch of Cloud Communications solutions.• Design Hosted Telecom IP solutions based on products from the Unified Communications and Collaboration portfolio: SIP Trunking, Cisco Broadworks, Unity Call Control Applications, Office 365 Microsoft Teams and Cisco Webex Calling.• Develop tariffing and product packages for the portfolio.• Investigate new communications technology and assist product management with product development.• Liaise with customers and work closely with Service Delivery in order to deliver solutions to customers in a timely manner and to a high quality standard• Take accountability as Technical Authority for any sales projects assigned • Design and document Proof of Concept (POC) & Demo Environments for client projects • Participate in internal projects as required• Understand how IT products and services fit within the company portfolio and how these meet clients’ current and future business needs• Support the sales team as an expert on technical, functional and integration aspects of products throughout the sales cycle• Help with the training of internal staff and end users of Unified Communications and Collaboration products.
-
Solutions ArchitectPmgc Technology Group Ltd Jul 2014 - May 2016Main responsibilities: • Design Hosted Telecom IP solutions based on products from the Unified Communications and Collaboration portfolio: Vodafone One Net Business with Skype for Business (formerly known as Lync) and Horizon from Gamma • Approve and sign off on Sales Proposals as technically viable for delivery and ongoing support in line with PMGC’s Technical Approval Process• Liaise with customers and work closely with Service Delivery in order to deliver solutions to customers in a timely manner and to a high quality standard• Take accountability as Technical Authority for any sales projects assigned • Support the company’s new product development activity by generating technical documentation to support the sale of new products• Support in life customers that have been implemented by recommending, documenting and implementing as necessary solution updates, Moves Adds and Changes• Design and document Proof of Concept (POC) & Demo Environments for client projects • Participate in internal projects as required• Understand how IT products and services fit within the company portfolio and how these meet clients’ current and future business needs• Support the sales team as an expert on technical, functional and integration aspects of PMGC Technology products throughout the sales cycleAchievements: • Increased the confidence and ability to engage in business consulting activities and developed capability in conducting detailed prospect interviews • Accumulated high level experience in IT systems design and implementation• Become very efficient in collaborating with partners and senior management to clarify, detail and manage business requirements related to IT infrastructure
-
Interim Head Of Technology Services & Technical DirectorPmgc Technology Group Ltd Sep 2014 - Oct 2015PMGC Technology Group exist to transform business performance. By helping our customers embrace current and emerging technologies, we make our customers 'Weightless', giving them the freedom to work e¬ffectively and efficiently, both in and out of the office. We provide Mobility Consultation, Software Solutions and Managed Services. We believe that to get ahead, you need to do things differently, you need to challenge the status quo and look for new and innovative ways to work. By doing so you create new standards and fundamentally change the way businesses operate. It is a revolutionary journey of constant and continuous improvement, but one that rewards well and defines you as a visionary amongst your peers.
-
Director Of Technical ServicesActivtelecom Oct 2011 - May 2014Activ Telecom having a strong customer service ethic and many years experience in mobile phone solutions for business wanted to bring additional products to the portfolio.Using my experience from the fixed line industry and IT I have successfully introduced Activ to additional revenue streams and the ability to take direct ownership of the customer with direct billing.In addition to mobile Activ can now deliver a complete technology solution to customers.These now include• Low cost Fixed Lines and Calls including install and migration• Phone system supply, installation and support• Broadband including ADSL and FTTC• Cloud Services including Hosted Exchange and SharePoint• Online & Onsite Backup• PC Supply and support• Server supply and support• Microsoft Office 365 and Migration• Structured Cabling• Computer Networking• Managed Antivirus• IT Maintenance and Management • Smartphone & Tablet installation and integrationOver the last 12 months Activ have become Microsoft Registered Partners, Cisco Select Partners / Small Business Specialists and now members of the O2 centre of excellence.
-
Group It DirectorDaisy Plc (Ex Bns Telecom Group Plc) Jul 2006 - May 2010Nelson, Lancashire, GbKey Achievements• Brought VoIP to BNS with the first demonstration of a hosted VoIP solution.• Delivery of a carrier grade VoIP platform that now carries 6 million minutes of calls a month for thousands of customers.• Setup Network Operations Centre for Hosted VoIP solutions.• Developed, Installed Administered a CRM/ERP system used by all office based staff.• Developed, Installed Administered Telesales Contact System.• Developed, Installed Administered a Sales Order Process System.• Built a successful support team for internal IT needs that supported over 180 end users. -
It ManagerBns Telecom Ltd Feb 2004 - Jul 2006
-
It AdministratorBns Telecom Ltd Jan 2002 - Feb 2004
-
Customer Services Executive / It AdministratorBns Telecom Ltd Jul 2001 - Jan 2002
-
Buyer / It AdministraorBns Telecom Ltd Jul 2000 - Jul 2001
-
Quality Manager & BuyerAgma Plc 1993 - 2000Haltwhistle, Northumberland, Gb
Carl Saunders Skills
Carl Saunders Education Details
-
Haydon Bridge
Frequently Asked Questions about Carl Saunders
What company does Carl Saunders work for?
Carl Saunders works for Zen Internet
What is Carl Saunders's role at the current company?
Carl Saunders's current role is Head of Unified Communications.
What is Carl Saunders's email address?
Carl Saunders's email address is cs****@****puk.com
What schools did Carl Saunders attend?
Carl Saunders attended Haydon Bridge.
What skills is Carl Saunders known for?
Carl Saunders has skills like Voip, Telecommunications, Cloud Computing, Managed Services, Mobile Devices, Unified Communications, Cisco Technologies, Microsoft Exchange, Networking, Sip, Telephony, Integration.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial