Carl Scott Jr Email & Phone Number

High performance IT professional with a broad spectrum of IT skills, experienced in providing software, hardware technical support in a large user environment. Extremely adaptive with excellent communication skills and well-developed leadership abilities; demonstrates strengths in rapidly diagnosing, troubleshooting, and resolving client issues. Highly skilled in feasibility and impact analysis; applies deductive, logical reasoning and makes independent decisions to resolve or streamline processes efficiently. Excels at providing solutions, solving problems, and executing technology initiatives necessary to reduce risk, improve operational resilience, and ensure compliance. Regarded for the ability to deliver outstanding results with the highest degree of expertise, service, and professionalism. Core Competencies and Skills Diagnostic Abilities|Systems Support|Information Security|Customer Service Skills|Report Management|Quality Assurance|Client Server/Applications|Team Management|IT Troubleshooting Problem Analytics|Technical Support/Service|Time Management|Customer Service Management |Network Security

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  Eastern Illinois University

  Management Information Systems, General