Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Carl Stark is listed as IT Network Admin Journeyman at Jacobs Technology, based in Clearfield, Utah, United States. AeroLeads shows a matched LinkedIn profile for Carl Stark.
Carl Stark previously worked as Client Support Administrator at Pelatron Technologies Llc and Client Support Administrator at Sumaria Systems, Inc.. Carl Stark holds Bachelor Of Science - Bs, Information Technology from Western Governors University.
Over 20 years in customer service, technical support and training of both business clients and new employees. I am looking forward to both learning additional skills and knowledge and passing on my knowledge to others. I am now focusing my IT skills towards Computer Security and Project Management. I have earned a Bachelors of Science in Information Technology.Specialties: Customer Service; Computer Troubleshooting; Training; Project Management; CompTIA A+ certified; CompTIA Security+ certified; CompTIA Network+ certified; CompTIA Project+ certified; CompTIA Cloud Essentials certified; LPI Linux Essentials certified; Secret Security clearance; CIW Web Foundations Associate certified; CIW Advanced HTML5 and CSS3 certified. I have completed university level research and IT technical writing courses.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Hill AFB, UT
Information Technology projects and services including hardware replacements, software and licensing acquisition. Account creations, information assurance and cybersecurity duties. Advising on various IT procedures and documenting the results.
Hill AFB, UT
Provide phone, on-site and remote technical support for government equipment, network and computers. This included patch management, software and hardware installations. Documenting and coordinating new Standard Operation Procedures.
Hill AFB, UT
Provide phone, on-site and remote technical support for government equipment, network and computers. This included patch management, software and hardware installations. Documenting and coordinating new Standard Operation Procedures.
Hill AFB, Utah
Provide phone, on-site and remote technical support for government equipment, network and computers. This included patch management, software and hardware installations. Documenting and coordinating new Standard Operation Procedures.
Hill AFB, Utah
Consolidated helpdesk at Hill AFB, Utah.
Hill AFB, Utah
Provide phone, on-site and remote technical support for government equipment, network and computers. This included patch management, software and hardware installations. Documenting and coordinating new Standard Operation Procedures.
Greater Salt Lake City Area
Greater Salt Lake City Area
Consolidated helpdesk at Hill AFB, Utah.
Hill AFB, Utah
Provide phone, on-site and remote technical support for government equipment, network and computers. This included patch management, software and hardware installations.
Support Point of Sales equipment for Flying J sites across the United States and Canada.
Took escalation issues for customers of the Mozy service. Supported customers by email, chat and phone.
Technical support representative (level 2) at Corporate Home Office.
Team Lead for a client of Unisys. Managed a team of 12+ agents. Organized various reports on call flow and ticket management. Performed call coaching to improve speed and quality in my agents.
Escalation issues of business customer service, IT support and procedures. Provided support by phone, ticketing system and email. Confirmed that other employees are following set procedures for support. Provided suggestions for helpfile and policy updates.
Set up clients with new Virtual ISP business tools and procedures provided by IKANO. This included marketing, website setup, software customization and familiarization with ISP control centers. Continued to support the client, after launch, as the point of contact for any issues at IKANO.
Provided technical and customer support training for new employees at IKANO. Continued up training for new technologies and clients to current IKANO employees. Constantly reviewed training curriculum and documentation for updates. Beta-tested software that was developed in-house at IKANO.
Managed a team of 12+ technical support agents for the various Virtual ISPs supported by IKANO. This included monitoring, mentoring, up training and following company policies.
Provided technical support for AOL customers via phone and chat (Member Help Interactive). Later provided training for team members on customer service and products.
I have earned my Bachelors of Science in Information Technology.
Quick answers generated from the profile data available on this page.
Carl Stark works for Jacobs Technology.
Carl Stark is listed as IT Network Admin Journeyman at Jacobs Technology.
Carl Stark is based in Clearfield, Utah, United States while working with Jacobs Technology.
Carl Stark has worked for Jacobs Technology, Pelatron Technologies Llc, Sumaria Systems, Inc., Rylex, and Rylex Consulting, Llc.
You can use AeroLeads to view verified contact signals for Carl Stark at Jacobs Technology, including work email, phone, and LinkedIn data when available.
Carl Stark holds Bachelor Of Science - Bs, Information Technology from Western Governors University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Carl Stark you were looking for.
