Carlton Pinks Email and Phone Number
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Carlton Pinks is a Customer Service Representative at Storm Industries, Inc. at Storm Industries, Inc.. He possess expertise in microsoft word, microsoft excel, microsoft office, customer service, sales operations and 5 more skills.
Storm Industries, Inc.
View- Website:
- stormind.com
- Employees:
- 124
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Customer Service RepresentativeStorm Industries, Inc.Receive phone calls and emails/faxes from Distributors and End Users for various questions. ie: RFQ’s, Product availability, Lead times,Purchase order status/updates, Technical questions regarding products. Log types of phone calls on Shared drive.● Use different applications for product pricing and availabilities. Walk customer through our website to locate product images and specifications. ie: valve Models and sizes, NPT, PSI setting.● Enter New Orders from Email and Fax after reviewing customer’s special handling requirements.● Log Special orders in Excel spread sheet for other departments to provide confirm ship dates. Fill out Certified Test Reports for Special orders along with Certificate of Conformance.● Receive all POD’s from warehouse and scan to shared drive labeling current date. Send invoices via email or fax from end of day report. Print paper invoices and putting in envelope then run through postal machine to drop in mail box at end of day.
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Product Support SpecialistZodiac Aerospace Apr 2015 - Aug 2015Cypress, CaliforniaReceive RFQs from Airlines & OEM customers via Email/AEROXCHANGE or Phone.Confirm customer's status, Part number research/PMA, Communicate with various departments to Plan product lead time and pricing. Receive new Purchase Order via Email/AeroxChange, Enter new orders in computer systems following up by sending Order Acknowledgements and keeping customers updated of Production of parts. Keep customer updated of process and provide AWB number when parts ship.Communicate with shipping department to provide customers Airway Bills once products have shipped by sending tracking number of shipment.Processed all returned items in computer systems with RMA numbers, researching which orders product was shipped under and credit correct account. Keep records of all returned items with reasons and other information.
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Account RepresentativeAz West Distribution Aug 2013 - Mar 2015Carson, CaliforniaReceive Orders from customers with various start cancel datePrint out Pick-Tickets, work-order, packing list, labels, upc labels, customs invoiceVerify orders and organize by date relativity Forward orders and instructions to warehouse in timely mannerRelay any discrepancies to customer then use Vendor's Web Site to request routingCall or Email various trucking companies to set up time and date for pickup of freight. Use Fedex and UPS Applications to create shipping labelsAssist truck drivers coming to pick up freight to ensure all paperwork corresponds with what is shipping. Send POD to customers to confirm shipments
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Data EntryDrexnotes Jan 2005 - Jan 2015Los Angeles, CaliforniaPrepares source data for computer entry by compiling and sorting information; establishing entry priorities.Processes new documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the manager for resolution.Maintain good communication with colleagues local and domestic using video calling software and instant messenger services. Also maintain a positive and professional work environment.Maintain data entry requirements by following data program techniques and procedures.load information onto prescribed databases.Contributes in assisting the team by multi-tasking with related administrative needs.maintain continuous product or service quality by implementing process controls, data analysis and measurement devices.ensure that the designation is maintained by conducting inspections and performing audits. Also oversee compliance to legal regulations.
Carlton Pinks Skills
Carlton Pinks Education Details
Frequently Asked Questions about Carlton Pinks
What company does Carlton Pinks work for?
Carlton Pinks works for Storm Industries, Inc.
What is Carlton Pinks's role at the current company?
Carlton Pinks's current role is Customer Service Representative at Storm Industries, Inc..
What is Carlton Pinks's email address?
Carlton Pinks's email address is cp****@****ind.com
What schools did Carlton Pinks attend?
Carlton Pinks attended California State University, Long Beach.
What skills is Carlton Pinks known for?
Carlton Pinks has skills like Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Sales Operations, Training, Product Development, Contract Negotiation, Sales, Logistics.
Who are Carlton Pinks's colleagues?
Carlton Pinks's colleagues are Vicki Storm, Geri Mariani, Lashana Arellano, Duy Duy Tran, Roy Roy, Nick Sidjbeme, Hammond Michael.
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