• Managed day-to-day warehouse and production activities, ensuring quality and efficiency.• Oversaw recruitment, training, and performance management to drive operational excellence.• Planned and executed logistics operations, collaborating with senior leadership for global supply chain enhancement.

Leading the Repair Operations department at Thales, I champion operational excellence, transformational leadership, and diversity within aerospace and defense equipment maintenance. My role is crucial in employing change management to navigate avionics industry complexities, with a focus on: • Efficiency Improvement: Reduced repair turnaround time by 25% through process streamlining that adheres to FAA regulations and Airworthiness Directives, optimizing safety and compliance. • Team Leadership and Diversity: Managed a diverse team of over 100 professionals, increasing productivity by 30% with targeted training and a focus on inclusive leadership. • Process Optimization: Implemented Lean Six Sigma, cutting operational costs by 20%, showcasing our commitment to continuous improvement and excellence in aerospace operations. • Customer Relations: Enhanced client satisfaction by 15%, securing renewals through superior service that exceeds FAA standards and builds trust. • Innovation and Transformation: Integrated advanced technologies, leading our digital transformation and improving diagnostic accuracy, making Thales a leader in aerospace innovation. • Quality and Compliance: Maintained a 100% audit pass rate, ensuring all operations comply with FAA, EASA standards, and uphold the highest safety standards. • Sustainability: Initiated efforts to significantly reduce waste and energy, promoting environmental stewardship in the industry.My aim is to lead with agility, ensuring Thales remains at the cutting edge of providing innovative, reliable, and sustainable technology services in aerospace and defense.

Leading the iFE Repair Station at Thales, my role focuses on the repair and maintenance of in-flight entertainment systems, key to enhancing passenger experience in aviation. Achievements include: • Efficiency Improvement: Boosted repair turnaround by 30% through process optimization, demonstrating agility in the evolving avionics industry. • Team Leadership: Achieved a 40% increase in team efficiency via targeted training, fostering excellence and innovation in avionics repair challenges. • Client Satisfaction: Increased client satisfaction by 20% by strengthening business relationships, emphasizing customer-centric solutions in the aerospace sector. • Innovation: Introduced advanced diagnostics and repair methods, enhancing reliability while adhering to FAA regulations and ensuring airworthiness. • Quality and Compliance: Maintained 100% compliance with safety and quality standards, reflecting rigorous adherence to FAA guidelines and commitment to operational excellence. • Cost Reduction: Achieved a 15% reduction in operational costs through better inventory management, optimizing resources and economic sustainability. • Environmental Initiatives: Led waste reduction and energy efficiency efforts, aligning with Thales’ environmental goals and showcasing leadership in sustainability.My leadership at Thales has been marked by a commitment to excellence, innovation, and adherence to industry standards, ensuring Thales leads in aviation technology solutions. This approach integrates key industry concepts like FAA compliance and airworthiness with management strategies in change management and transformation, driving operational excellence.

Leading the IFE Repair Station at Thales, I oversee operations, ensure top-quality repairs, and manage a skilled team. My focus is on enhancing efficiency, quality, and customer satisfaction. Highlights: • Increased repair efficiency by 20%, optimizing workflows and reducing turnaround times. • Improved team productivity by 30% through leadership and training, directly boosting repair efficiency. • Achieved a 99% customer satisfaction rating by enforcing strict quality control and maintaining high repair standards. • Reduced operational costs by 15% with process improvements and lean methodologies. • Maintained a zero-incident safety record, ensuring compliance with safety protocols and regulations.I am committed to excellence in IFE repair services, leading with innovation and dedication.

Repair of LRUs Being familiar with FAR’s and be compliant in the LRU repair station.Receiving and issuing all articles and materials for the performance of maintenance and alterations; Creating Flow Charts and the developing of databases that track technicians work.