Client Support Specialist
Current- Created and maintained Windows 7, Windows 8.1, and Windows 10 LTSB images for Dell Latitude and Dell OptiPlex computers- Used Active@ and Paragon imaging software.- Administered Solaris 10 SPARC-based Sun Fire servers; setup, backups, hardware repair, troubleshooting etc.- Familiar with using console cables and SSH with PuTTY and using VNC.- Administered SCCM (Current Branch) server; installed updates, created task sequences for software deployments and Windows 10 LTSB and CBB OS deployments.- Administered VMware ESXi 5.5 servers; build upgrades, created and maintained OVF templates, deployed VMs, troubleshooting etc.- Ordered and replaced toner and other supplies.- Performed equipment setup & moves- Maintained inventory and floor plan- Resolved internal support problems- Created excel formulas- Scheduled warranty repairs & wiped computers- Created scripts- Familiar with Active Directory to reset passwords, move computers in OUs, suggest changes etc.