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Executive - Director of Operations and Director of Program Management| New Business Unit Launch | Startup | Turnaround. Lead operational activities from close of sale, through purchasing, production and shipping, permitting and construction, installation and deployment, onto ongoing customer support. I have created a certifying process in vetting new suppliers and field technicians Lead in product development projects. Management Executive | OperationsEmail: coawilliams@hotmail.comStage Gated SDLC projects to VP General Manager decisionmakers. Core competencies:Program ManagementPortfolio Management Operations execution and improvementFocus • Take over and improve current day to day operations including vendor management, execution team, and overseeing customer service department • Establish processes and controls within operations to support company growth and scale• Assist with company growth projects and help execute company visionAccomplishments• Lead company-wide change efforts at a Fortune 500 firm resulting in annual multi-$Mil savings • Lead engineering team efforts across 4 continents and shortened delivery times by 30 – 50%• Successfully turned private company around. Acquired by largest customer• Revitalized revenue stream for dead product. Awarded DoD $20M sales. • Congressional Funding of $17B Integrated Deepwater System Program for R&D Center • SCRUM Kanban Agile methods resulting in improved team velocity and product launch cadenceSpecialties: Industries – Sustainable energy, Electric Vehicles SaaS, GPS Cellular, Telematics, IT network, Aerospace Product Development, Technology Strategy, Product Roadmap, Innovation, Entrepreneurship, Turnaround and Change Leadership.Other skills: • Pitched investment presentations to C-suite using business canvass format • Developed business plans for new products – revenue, schedule and cost estimates• Merger and Acquisition presentation, closure and transition• Awarded best team presentation while attending MIT SDM class competition program 2000 • Developed and managed site business plans • Formalized processes, created KPIs, measured and improved day to day operations• Formalized operational processes to support company growth and scale • Managed portfolio product roadmap for new products and emerging technologies• CSM, CSPO, Jira, Rally, Confluence, Smartsheets, Kibana, etc. Inactive security clearance For any Operations or PMO executive opportunities, contact me at coawilliams@hotmail.com or 323-617-6071
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Director Of ProductsThisway Global Mar 2022 - May 2024Los Angeles, California, United StatesDirector of ProductsLeveraged IBM's AI-powered automation WatsonX to improve sourcing and enable seamless workflows to achieve a more efficient, unbiased, and effective talent acquisition process.Lead UI/UX development for integration with new AI workflow skill development Restructured and launched v2.0 of the Customer facing UI/UX of SaaS PortalStreamlined the UX/UI the Admin Panel for SaaS Admin Users and Customer Success team.Established and streamlined the bug… Show more Director of ProductsLeveraged IBM's AI-powered automation WatsonX to improve sourcing and enable seamless workflows to achieve a more efficient, unbiased, and effective talent acquisition process.Lead UI/UX development for integration with new AI workflow skill development Restructured and launched v2.0 of the Customer facing UI/UX of SaaS PortalStreamlined the UX/UI the Admin Panel for SaaS Admin Users and Customer Success team.Established and streamlined the bug submission/defect ticketing process to reduce info collection and troubleshooting response times. Manage development teams in Pakistan, India, and Egypt. Show less -
ConsultantSelective Consulting Engagements Mar 2020 - Mar 2023Los Angeles Metropolitan AreaBusiness Execution Consultant • Rebranded Consulting firm into a Six Sigma for Sales • KPI based Sales Acceleration for Small to Midsized Companies• Developed Lead Generation approach, cnducted Prospect Campaign executionAgile SDLC Project Manager • Formalized new project vetting process to assure multi-stakeholder buy-in for scope definition, prioritization, schedule estimation, and financial analyses before committing resources to portfolio plan. Established Stage… Show more Business Execution Consultant • Rebranded Consulting firm into a Six Sigma for Sales • KPI based Sales Acceleration for Small to Midsized Companies• Developed Lead Generation approach, cnducted Prospect Campaign executionAgile SDLC Project Manager • Formalized new project vetting process to assure multi-stakeholder buy-in for scope definition, prioritization, schedule estimation, and financial analyses before committing resources to portfolio plan. Established Stage Gate process. • Used Smartsheets to capture, track and present portfolio data into various dashboards and widgets for weekly executive review and decision making.• Revised Jira to create useful widgets and dashboards to track Sprint team metrics. Real time data was linked to revised Confluence pages to display progress updates along with all project documentation and Stage Gate deliverables. Show less
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Director Of Operations Saas Cloud Ev Charging ServiceEv Connect Mar 2017 - Mar 2020El SegundoDirector of Operations for site installations of L2, L3, and L4 DCFC high power electric vehicle charging stations and commissioning into SaaS cloud based portal network. • Restructured CRM to capture critical KPIs in real-time- KPIs measured incremental milestones along the value chain - Implemented improvements to accelerate operational throughput • Formalized new processes to streamline operational throughput by ~5X • Business scaled 3X growth • Applyed Kanban… Show more Director of Operations for site installations of L2, L3, and L4 DCFC high power electric vehicle charging stations and commissioning into SaaS cloud based portal network. • Restructured CRM to capture critical KPIs in real-time- KPIs measured incremental milestones along the value chain - Implemented improvements to accelerate operational throughput • Formalized new processes to streamline operational throughput by ~5X • Business scaled 3X growth • Applyed Kanban within CRM system. Surpassed monthly company record twice.• Grew Operations team (2 people) into 4 teams (11 people) - Supply chain – Supplier vetting, orientation, bulk purchasing, logistics and SLA tracking- Installation – site survey, permitting, installation, unit commissioning and activations - Station uptime monitoring and mgt. Remote troubleshooting, Technician Dispatch within SLAs- Network Engineering – Network connectivity, cellular data management, carrier selection - Customer Support – Call center, ZenDesk ticket tracking system to support Site Hosts and Drivers • Changes improved profitability, and accelerated cash flow. - Transitioned receivables and revenue recognition from ‘project complete’ to stage based model - Negotiated major savings with suppliers through quarterly bulk orders- Reduced cell network expenses by ~45% by securing agreements with a major aggregator Show less -
Portfolio Program Manager - Saas Network AssuranceSpirent Communications Jan 2012 - Mar 2017Calabasas, California, United StatesPMO Portfolio Program Manager in $120M Business Unit. • Gated Multi-$M product development projects to VP/GM level decisionmakers in SDLC portfolio • SaaS Network Assurance, analytics, and security • SAFe transition from waterfall to Agile Kanban and SCRUM - Stand ups, Monthly Releases• Stage Gate Reviews, Quarterly and Annual Portfolio planning • Lead and launched 35+ high profile, next generation test modules and chassis • Product launches estimated for $130M in… Show more PMO Portfolio Program Manager in $120M Business Unit. • Gated Multi-$M product development projects to VP/GM level decisionmakers in SDLC portfolio • SaaS Network Assurance, analytics, and security • SAFe transition from waterfall to Agile Kanban and SCRUM - Stand ups, Monthly Releases• Stage Gate Reviews, Quarterly and Annual Portfolio planning • Lead and launched 35+ high profile, next generation test modules and chassis • Product launches estimated for $130M in revenues. • Lead in several industry firsts and industry dominant products: - SPT-N11U Chassis – less rack space, less power, 4X speed boot time. - SPT-N4U portable unit that enables Business Development demos - High Speed ethernet solutions – 100G, 50G, 40G, 25G, 10G boards, and multi-speed designs• Lead Wave-2 MIMO Wifi module. Recaptured all R&D investment in ~94 days- a new company record. Show less -
Startup ConsultantSelective Consulting Engagements Jul 2007 - Dec 2011Startup Consultant – RezBuzz.com, NextBlok, Wemagin. Consulted for VC firms – Gerson Lehrman, Alkeon Capital, Ziff Brothers, etc.
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Director Of Program ManagementMitac/Magellan Gps Jul 2006 - Jun 2007Director, Program Management Office – Product Owner for core GPS electronics platform. Core design was used in 11 consumer electronics GPS products. Lead team of 35+ engineers, architects, and testers. Planned efforts with 5 other Product Launch Managers. Reorganized portfolio delivery pipeline. Shortened development time 30%. • Rebaselined scope and streamlined schedule to satisfy Product Roadmap• Launched three major feature releases within 1 week of re-baselined date • Lead… Show more Director, Program Management Office – Product Owner for core GPS electronics platform. Core design was used in 11 consumer electronics GPS products. Lead team of 35+ engineers, architects, and testers. Planned efforts with 5 other Product Launch Managers. Reorganized portfolio delivery pipeline. Shortened development time 30%. • Rebaselined scope and streamlined schedule to satisfy Product Roadmap• Launched three major feature releases within 1 week of re-baselined date • Lead aggressive UX/UI redesign effort core to vehicular Navigation product line Show less -
Director EngineeringMitac/Navman Feb 2005 - Jul 2006Director of Engineering New product development – reduced product launch cycle times by 50% for two SirfStar III based GPS receivers product launches. Projects were managed across 4 continents (US, UK, NZ/AU, and IN). Responsible for Business Development Engineering Support, New Product Development, Product Management, Customer Support Management, and Lab operations. -
Dir Program Mgt (Westlake Site)Itt/(Aoa Merger) 2002 - 2005Director Program Management Office/Acting Business Development Manager. • Encrypted Cloud Based network timing service, Military grade and civilian Surveyor GPS receivers• Replaced VP Engineering. - Managed team of 20+ engineers to develop military grade SAASM and commercial GPS receivers- Consolidated program deliverables into a working core design - Reversed culture and fostered a culture of collaboration, communication, and coordination - Managed during layoffs… Show more Director Program Management Office/Acting Business Development Manager. • Encrypted Cloud Based network timing service, Military grade and civilian Surveyor GPS receivers• Replaced VP Engineering. - Managed team of 20+ engineers to develop military grade SAASM and commercial GPS receivers- Consolidated program deliverables into a working core design - Reversed culture and fostered a culture of collaboration, communication, and coordination - Managed during layoffs, programs near default, unaccountable staff, and terminal illness of founder.• Turned all GPS programs around, avoided major lawsuit and contract termination. • Corrected product design and delivery resulted in Netted $20M sales with $98M more in orders• M&A acquisition - Met with A/CD President and VP Staff before and during transition - Developed site business plan to grow Handheld GPS commercial operations to $50M in 5 years. - Developed the technical direction and product roadmap for new competitive advantages- Leveraged complementary ITT products to plan new market entry and international expansion Show less -
Director Program ManagementAllen Osborne Assoc (Aoa) 2002 - 2004Director Program Management Office/Acting Business Development Manager. • Replaced VP Engineering. - Managed team of 20+ engineers to develop military grade SAASM and commercial GPS receivers- Consolidated program deliverables into a working core design - Reversed culture and fostered a culture of collaboration, communication, and coordination - Managed during layoffs, programs near default, unaccountable staff, and terminal illness of founder.• Turned all GPS programs… Show more Director Program Management Office/Acting Business Development Manager. • Replaced VP Engineering. - Managed team of 20+ engineers to develop military grade SAASM and commercial GPS receivers- Consolidated program deliverables into a working core design - Reversed culture and fostered a culture of collaboration, communication, and coordination - Managed during layoffs, programs near default, unaccountable staff, and terminal illness of founder.• Turned all GPS programs around, avoided major lawsuit and contract termination. • Corrected product design and delivery resulted in Netted $20M sales with $98M more in orders• M&A acquisition - Met with A/CD President and VP Staff before and during transition - Developed site business plan to grow Handheld GPS commercial operations to $50M in 5 years. - Developed the technical direction and product roadmap for new competitive advantages- Leveraged complementary ITT products to plan new market entry and international expansion Show less
Carlton Williams Skills
Carlton Williams Education Details
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Engineering & Mgt -
Electrical Engineering -
Applied Physics/Electronics
Frequently Asked Questions about Carlton Williams
What is Carlton Williams's role at the current company?
Carlton Williams's current role is Executive - Director of Operations and Director of Program Management| New Business Unit Launch | Startup | Turnaround.
What is Carlton Williams's email address?
Carlton Williams's email address is cw****@****ect.com
What schools did Carlton Williams attend?
Carlton Williams attended Mit Sloan School Of Management, Rensselaer Polytechnic Institute, Hampton University.
What skills is Carlton Williams known for?
Carlton Williams has skills like Program Management, Product Management, Product Development, Consumer Electronics, Management, Engineering Management, Engineering, Cross Functional Team Leadership, Product Launch, Competitive Analysis, Systems Engineering, Leadership.
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Carlton Williams
Miami-Fort Lauderdale Area4aol.com, usi.biz, usi.com, wellsfargo.com1 (800) 8XXXXXXX
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1phila.gov
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