Carl Torkington-Craven Email and Phone Number
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Technical Consultant within the Platform Engineering division specialising in Physical Infrastructure and Virtualisation, working in the financial services sector under PCI DSS. Based in a tier 4 data centre in a hybrid working role, as an SME for vSphere, Nutanix, Physical Compute Infrastructure and Windows Server.Responsibilities include; technical oversight, specification, management and support of all compute hardware (Lenovo/IBM/HPE/Cisco) and vSphere (6500VMs) in multiple geographical locations.I am also a technical lead in Backup and recovery systems;Veeam, NetBackup and DataDomain.A technically minded person with an eye for detail, used to working in a security focused and highly regulated environment. Capable and adaptable with a good ability to explain technical issues and solutions at all levels.Hard working and dedicated individual with an eye for detail, able to work alone or in a team.
Global Payments Inc.
View- Website:
- globalpaymentsinc.com
- Employees:
- 24257
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Principle Infrastructure EngineerGlobal Payments Inc.Brough, Gb
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Technical ConsultantGlobal Payments Inc. Jan 2020 - PresentEngland, United KingdomLead technical resource for IaaS Compute covering vSphere, Nutanix and hardware infrastructure in the UK/Brazil data centres. Currently implementing a new data centre infrastructure stack.Lead Technical resource for backup design and deployment (Veeam/NetBackup/DataDomain), currently looking at upgrades to cover immutable and ransomware threats, including deployments in India and Cyprus.Lead technical resource for Windows server automation/templating and scripting Powershell/PowerCLI/UCSPowerTool.
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Technical ConsultantTsys May 2014 - Jan 2020KnaresboroughPromotion to technical consultant track moving away from man management into senior technical career track retaining all previous technical responsibilities.Senior datacentre resource for Windows, NetBackup, VMware, UCS and Datacentre Infrastructure. -
Manager, Technical SupportTsys Jan 2013 - May 2014North YorkshireA Manager of the Windows Infrastructure team within the wider Windows Support tier looking after all hardware, VMware and common services (NetBackup, AV, Patching, etc...) Hardware experience of IBM xSystems and HP Proliant servers. Includes HP BladeSystems and IBM Flex System hardware platformImplementation of NetApp V-Series in cluster-mode.Owner and technical lead of the VMware estate, responsible for all deployments, monitoring, expansion and BAU support.Owner and technical lead for the NetBackup estate over 4 countries handling 25TB per day.Technical input to design and build processes and system build standards.
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Infrastructure Support Team LeaderTsys Jun 2010 - Jan 2013Knaresborough, North YorkshireTechnical lead in a small team supporting web based products and the underlying infrastructure within a financial services data centre environmentManagement of team members including new starter probation's and appraisals.24x7 support of infrastructure and client products.ITIL foundation qualifiedDeep techinical exposure to: Windows, IIS, SQL, WebSphere MQBuilt VMware environments for client UAT testing
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Server TechnicianTsys Jun 2007 - Jun 2010Knaresborough, North Yorkshire* Supported the daily BAU activities for an IIS web based product designed for call centres* Deep exposure to IIS6, MS Windows 2003/2008, MS SQL 2005* Built server infrastructure for IIS based product of over 1100 concurrent users. * 24x7x365 on-call* Technical support/BAU for several Windows based products with a primary focus on the IIS web applications supporting several banking clients across the product base.* Implementation and configuration of Windows based server systems in high availability and datacenter configurations.* Able to lead in my area, improving client implementations whilst training and assisting others, increasing the teams’ ability to manage the support functions.* Responsible for maintaining the product documentation and assisting new implementations.* Liaise and support US based teams across multiple disciplines (IBM MQ, SQL 2000/5/8, Windows…)* Responsible for IIS web service implementations, including maintenance and continual improvements.* Experience gained in: VMWare VI3, SQL High Availability design, SAN, Fibre fabric, blade systems, Citrix, 2Factor systems and general data centre procedures and processes.* Experience working with PCI compliance/auditors and highly audited financial services systems.
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Secondment To Design And Build TeamTsys Jan 2009 - Aug 2009North Yorkshire* Liaise and work with designers and project managers to initiate systems build and resolve practical build issues.* Work with project manager to achieve infrastructure solutions design within timescales provided.* Experience of change control, firewall rules, SAN allocation and associated project requests. * Experience of implementing Citrix environments for internal and external clients.* Liaison during project completion and documentation to clients and support teams during hand-over to BAU.
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It Operations ManagerBaseline Capital Limited Sep 2006 - Jun 2007Skipton, North Yorkshire* Responsible for all IT systems and a multi-disciplined technical team.* Implemented the web presence and client extranet.* Responsible for security monitoring and implementation of Nessus.* Responsible for BS7799/ISO27001 and SAS70 IT components.* Responsible for the creation and development of the Disaster Recovery plan.
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Systems AdministratorBaseline Capital Limited Sep 2005 - Sep 2006Skipton, North Yorkshire* Lead IT support engineer for Baseline Capital Ltd (Skipton Building Society subsidiary).* All daily Windows support activities (1-3rd line support) * Infrastructure maintenance and upgrades including MS Exchange 2003 upgrade.* Implemented new standards for password management and backup processes * Network infrastructure and systems re-design resulting in: Relocation of Servers off-site, Switching upgrades and IP reallocation. * Administration and maintenance across two geographic sites.* IT liaison to Directors to explain issues, future plans and current status of BS7799 and SAS70.* DR and BCP single point of contact.
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Senior Systems Support OfficerCraven District Council Sep 1999 - Sep 2005Skipton, North Yorkshire* IT Support engineer working up from 1st to 3rd line helpdesk support.* Technical resource for Infrastructure and all in house application* General daily network administration and maintenance within a Microsoft 2000 Active Directory environment spread across 6 geographic locations. * Main source of technical assistance for projects within the organisation. * Complete responsibility for perimeter systems, working to enforce Internet policies.* New systems tester for both software and hardware platforms.* Implemented and maintaining a network monitoring system (NetVigil). Negotiated a 75% discount as the first Council in the UK to implement this US product as a reference site.* Implementation of BorderWare firewall and ISA Server 2004 with SurfCONTROL Email and Web filtering.
Carl Torkington-Craven Skills
Carl Torkington-Craven Education Details
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Computer Studies -
South East Derbyshire CollegeA Level Computing, Mathematics, Electronics
Frequently Asked Questions about Carl Torkington-Craven
What company does Carl Torkington-Craven work for?
Carl Torkington-Craven works for Global Payments Inc.
What is Carl Torkington-Craven's role at the current company?
Carl Torkington-Craven's current role is Principle Infrastructure Engineer.
What is Carl Torkington-Craven's email address?
Carl Torkington-Craven's email address is ct****@****sys.com
What is Carl Torkington-Craven's direct phone number?
Carl Torkington-Craven's direct phone number is +4412345*****
What schools did Carl Torkington-Craven attend?
Carl Torkington-Craven attended University Of Derby, South East Derbyshire College.
What skills is Carl Torkington-Craven known for?
Carl Torkington-Craven has skills like Vmware, Microsoft Sql Server, Virtualization, Itil, Windows Server, Data Center, Iis, Windows, Infrastructure, Pci Dss, Disaster Recovery, Active Directory.
Who are Carl Torkington-Craven's colleagues?
Carl Torkington-Craven's colleagues are Steve Medals, Emily Moore, Cams, Salaudeen Waliu, David Tong, Aseem Gulati, Himanshu Sachdeva, Fred Barclay.
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