Carl Wells Email & Phone Number

Spicewood, Texas, Us

As VP of IT at Lottery.com, I ensured compliance and security for a fully remote workforce. Developed and maintained IT plans, policies, budgets, and IT support for all departments. Managed SOC 2 and PCI-DSS compliance and coordinated onboarding/offboarding for remote employees. Developed a strategic technology roadmap using Google Workspace and AWS cloud-based architecture. Analyzed the value, risks, and costs of IT and executed continuous improvement. Managed projects, expenses, and objectives for IT efficiency and effectiveness, and implemented cybersecurity and disaster recovery options optimized for the company.

TenacIT is a Texas based technology services company, providing technology solutions to small and mid-sized businesses across the US. As a vCIO I act as a chief information officer for businesses across the United States. I often work for small and medium sized firms, providing specialized executive level guidance as it relates to IT. Many of TenacIT's clients do not have full time IT staff and don't need them. They simply need a resource to call who isn't going to charge them an arm and a leg. As a vCIO, my job duties include advising companies on technology, infrastructure, management, and productivity as it relates to their information technology needs. Other job duties:* Work as CIO for Managed IT clients by planning, preparing, and leading initiatives* Project Management of all projects for clients* Conduct business reviews with clients* Strategic road mapping* Act as trusted advisor for clients* Assist sales with pre-sales engineer work, perform assessments* Identifying technology risks to a business* Manage zero-trust cybersecurity initiatives

As Director Of Business Development and Operations, I was responsible for managing the company's profit and loss (P&L) and sales targets, resulting in a significant sales growth of over 20% from the previous year. In addition to driving sales, I also played a crucial role in exploring and evaluating potential partner opportunities. This involved serving as the primary point of contact for all clients across North America, assessing potential partnerships, and identifying opportunities for collaboration.One of my key responsibilities was to direct the daily operations of service integration teams across six different divisions, including SCADA, IT, data analytics/control room management, compliance, leak detection, R&D, and NuGen's Operations Control Center. This required me to work closely with project teams to ensure their requirements were fulfilled using the latest technologies available or by helping our partners create new solutions.As part of my role, I also managed software development and SCADA integration projects. Additionally, I oversaw all new product launches initiated by the R&D department. This involved managing the entire project lifecycle, from planning and budgeting to implementation and execution.

As the Head of IT, I managed the global day-to-day operations of the Information Technology department, ensuring near 100% uptime for all IT hardware, software, and services using a "zero-trust" cybersecurity model and business continuity best practices. I led teams of software developers responsible for custom application development and integration using both Waterfall and Agile methodologies. Additionally, I created a culture of making "everyone else's job easier" by using a lean global IT team of 8 and external service providers to solve problems before they are even known.To provide clear vision and growth, I created an IT capital planning, operational expenditure, and investment control culture with transparency and support from the Senior Leadership Team. I supported strategic and operational governance processes and provided technological guidance for the organization in support of global operations while delivering against Global IT KPIs within budget and by target date as required. Furthermore, I proactively identified opportunities to reduce costs and/or add value while making recommendations regarding IT planning and strategy in support of the company's business plan. I developed business cases, cost/benefit analyses, and risk assessments for all hardware, software, and services managed.

As a Software Development Consultant, applied expertise in software development and project management to improve project deliverables as required by the business. Significant contributor in applicant development for projects, including planning, design, and implementation of asp.Net web-based and WPF applications. Also planned and designed the conversion of Silverlight web applications into asp.Net web-based applications.

Houston, Tx, Us

As Head of IS&T at Wapiti, oversaw the planning, budgeting, and implementation of policies, procedures, and standards for company-wide IT operations. Evaluated and managed all IT contracts, procured products and services across multiple business functions, and ensured 99.999% uptime through a proactive technical support program. Institutionalized a Zero-Trust Cyber Security practice across company-wide IT infrastructure.Determined long-term IT needs and led the development of an enterprise-wide IT strategy utilizing virtualization and deployment services. Oversaw the $2MM Conroe Field Unit automation project, which automated control of over 250 wells and other field assets across 25,000 acres via SCADA.

Houston, Texas, Us

As IT System Administrator, I was responsible for managing and maintaining the company's IT infrastructure. In this role, I ensured that the network was secure, the hardware and software systems were up-to-date, and that end-users had the technical support they needed. I oversaw the installation, configuration, and maintenance of our computer systems, monitored network performance, and ensured that system backups and disaster recovery procedures were in place.In addition, I administered user accounts and access controls, managed and maintained the email systems, and kept track of the hardware and software inventory. As a dedicated IT professional, I stayed up-to-date with the latest trends and technologies in the field, constantly looking for ways to improve the IT infrastructure and support the company's overall success.

Bs, Political Science

Bba, Management