Carly Beth Baker Email & Phone Number

Grapevine, Texas, United States

Dallas-Fort Worth Metroplex

Off and On from 2015 to 2020 still for remote contract work.Robert Half Contract assignments DFA, Newell, Textron, McKesson, Alcon, Fort Worth, TX AR/Commercial Collections Analyst Commercial CollectionsIndustry Specific Distribution, Logistics, Business, Oil and Gas, Construction, Aerospace and Medical ResearchBilling AuditExtensive research – deductions, chargebacks, credit memosCollections and dispute management:Practice understanding of business unit’s cash application and collections processes.Focus collections efforts on past due and disputed items.Review populations of past due accounts and take action to prevent possible write-off situations, write off only as needed.Support and execute strategies and workflows to meet collection goals.Proficient in the use of Cforia Collections Software, and SAP.Manage accounts receivable, delinquent’s accounts, and portfolios, weekly, via letter, fax email or telephoneBilling Audit Credit and Rebill, ensure accurate and timely response to customers’ inquiries.Communicate professionally with internal and external customers to effectively understand and resolve issues.Identify opportunities for efficiencies and process improvements.Assist with account reconciliations and identifying customer payment habits.Assist with the forecasting of cash, cash applications, deductions and credits.Perform payment corrections, offsets, and write-offs.Maintain a positive and cooperative attitude with teammates and internal/external customers.Holds and Past due clean reports, collections, and payment processing

Dfw,Tx

Front-line manager to supervise, drivers, warehouse associates, and anything that happens in the field. Direct point of contact for the account assigned. The first one to be engaged with the staff. Safety and Compliance Site Manager Safety compliance with DOT and OSHA regulations, Inspections, Observations.Strong in ELD/HOS. PFE, Routing, Planning, Scheduling, Dispatch and Daily Workplace OperationsHuman Resources Generalist responsible for the day-to-day administration of policies and programs covering several or all the following: recruiting, benefits, training, diversity, employee and labor relations, and wage and salary administration, Time Keeping and Payroll. Safety, Drug and Background Screening, Onboarding, Corrective Actions, Hiring and Termination process in the Transportation Industry. Comfortable with fast paced changes and adapt to the rapidly changing client needs. Consistently monitor employee performance to effectively coach and influence driver performance. Thrived in a culture where I was responsible for drivers and employee’s safety, performance, innovation, success and being responsible for each of them. Staffing performance management and development of exempt and non-exempt employees. Manage day-to-day planning, Time keeping and schedulingHealth and Safety Management State/Local/Federal regulations compliance High level analytical ability where problems are unusual and difficult Demonstrated technical and professional skills in job-related area. Off shift on call support in the event of critical disruption or crisisStrong oral and written communications skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team. Capable of multi-tasking, highly organized, with excellent time management skills. Detail oriented with excellent follow-up practices

Dallas/Fort Worth Area

Dedicated Accounts Financial Credit Analyst, Work with Delinquent Accounts,Credit Review and New Accounts, Credit Collections, Corrections, Account resolution and payment plans,Credit Hold, Issues and Order Release, National Account Support, Escalated Resolution,Apply payments, remittance and allocations in accounts. Check requests, Refunds ,Recovery, Assist the CFO. Collections and Payments by Credit Card, ACH / Bank Wire Transactions and Web Links, Get Paid AS400,Accounts Receivable, Direct Point of Contact for assigned accounts.Track Shipments, PODs, Returns, Shortages, Claims, EDI Invoicing and Retail Link, Web Portals.

Dfw,Tx

Managed team of Class A driversHuman Resources, payroll, personnel files, on–boarding and termination, Corrective Actions, Training, PTO, Time Management, Orientations, Benefits, Background checks and Drug Screens.Safety compliance with DOT and OSHA regulations, Inspections, Observations.Strong in ELD/HOS. PFE, Routing, Planning, Scheduling, Dispatch and Daily Workplace OperationsDispatching and route planningRecruiting and Staffing – Assisted in On-Boarding processes, Background and Drug ScreensManaged BOLs and PODs, tracked shipments, DispatchDaily weekly and monthly reportsSelected most cost-effective mode of transportation for optimal and exception free deliveryCarrier and Vendor ManagementDisputed lost/damaged/missing freight as needed, corrected invoices as need for my assigned accounts

Nrh ,Tx 76180

Maintained customer relationships to grow revenue and profit, accomplished by monitoring daily shipments, creating pickup requests, creating, and managing reportsBuilt a rapport with client and offered client servicesDirect Point of Contact with customers on assigned accountsActively support initiatives to positively impact performance and compliance within State and Government guidelinesResolving customer issues and ensuring overall satisfactionIdentified and corrected data errors for major accountResearched error reports, this includes PRO level workCorrecting EDI messages including missing, late, and coding situationsBE36, Get Paid, NavigatorAssigned to multiple specialty accounts, ran daily reports for service centers and customersDisputed lost/damaged/missing freight as needed, corrected invoices as needed for my assigned accounts,Account reconciliation’s and resolution, weekly and end of month reports and forecastingWorked with National account executives to audit invoices, Tracked and TracedFreight, POD’s