Carly Guzzi Email & Phone Number

I am apart of the Commercial Electrical Wiring Systems (EWS) Marketing Team as the Marketing Communications Specialist working remotely out of my home. In this role, I lead product launches for the Cablofil and Pass & Seymour businesses. I am responsible for developing and executing marketing campaigns and projects to support the commercial segment of the EWS division with an extra focus in the Hospitality market.

Wind Gap, Pennsylvania, United States

As the Marketing Manager at BioSpectra, my focus ranges from managing all documents and content published to our external website, successfully executing multiple tradeshows a year, including those located overseas in Europe and Asia. Establish and maintain relationships with external vendors, agencies and partners. I am responsible for negotiating contracts and managing service agreements within budget provided, coordinating logistics, promotional activities, and on-site managementto ensure seamless event execution and a positive experience for attendees. I also maintain our employee engagement program and reporting to the Senior Vice President to support all B2B needs for business development. Worked with CRM Systems (Salesforce, Sage x3) to support business growth on the sales sides for product management. Experience in defining, analyzing, and optimizing Key Performance Indicators (KPIs) and metrics to drive business growth and operational efficiency. Skilled in utilizing various analytics tools and platforms to monitor performance, such as Google Analytics, SEO and internal KPI strategies to align with organizational goals.

As the sales support specialist, my main role was to support the Vice President of Commercial Operations with continued business growth. This was done by maintaining all business opportunities in our CRM software, salesforce. I would support the Vice President with business travels by putting together and managing training packets for the Vice President to train our distributors, help organize his schedule as needed (such as transportation forms, hotel organization.) I would support external customer communication by sending change controls to customers through cGMP practices.

Hamburg, Pennsylvania And Stroudsburg, Pa

Center Valley, Pennsylvania

I was assigned a multitude of accounts to manage their supplier applications such as Royal Caribbean, Walmart and Microsoft. I would review each supplier questionnaire submitted based on the required credentials of each account. I would communicate with the accounts potential suppliers to ensure they met the needs of our client. Handled customer complaints and questions by providing appropriate solutions and alternatives within the time limits; continued with email follow ups to ensure resolution and satisfaction. Utilized CRM (customer relationship management) software, such as salesforce, which included the creation of excel spreadsheets for tracking purposes and V-Lookup formulas. Made and received both inbound and outbound calls daily for continued account management.

Center Valley, Pennsylvania

Sold products related to business credit and marketing opportunities to ensure business growth through search engine optimization. Developed a friendly rapport with customers to facilitate an open discussion of needs through effective communication. Serviced existing accounts, obtained and processed orders and established new accounts by planning and organizing daily calls.

Kutztown, Pennsylvania

As an intern, I worked to enhance the social media platforms. I assisted in website construction and wrote newsletters daily.

Kutztown, Pennsylvania

Previously the assistant editor for the Arts and Entertainment section of The Keystone News, Kutztown University student newspaper

Pocono Pines, Pennsylvania

Kutztown, Pennsylvania

Past supervisor of the phonathon room, used to solicit alumni ran by the Kutztown University Foundation and Alumni Relations Office.