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Carly Sutherland Email & Phone Number
Head of Market and Industry Development, Cash and Self Service, Payments
at
NatWest Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Market and Industry Development, Cash and Self Service, Payments
Location
United Kingdom
Company size
Who is Carly Sutherland? Overview
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Quick answer
Carly Sutherland is listed as Head of Market and Industry Development, Cash and Self Service, Payments at NatWest Group, a with 42759 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Carly Sutherland.
Carly Sutherland previously worked as Head of Market and Industry Development, Cash & Self Service, Payments at Natwest Group and Bankwide Cash Transformation at Natwest Group. Carly Sutherland holds Master Of Arts (M.A.), Comparative Ethnic Conflict, 1St - Distinction from Queen'S University Belfast.
Company email context
Email format at NatWest Group
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NatWest Group
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Profile bio
About Carly Sutherland
I thrive in busy, high-pressure environments where I can use critical and holistic thinking to assess situations and solve problems. I’m energized by uncharted territory and complex issues. I love developing strategic plans and translating them into tangible steps for achievement. Strong communication style, and ability to tailor content across stakeholders - from frontline staff to Board. I create positive, supportive, and inclusive environments to support people to bring the best of themselves.
Current workplace
Carly Sutherland's current company
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Natwest Group
10 roles
Carly Sutherland work experience
A career timeline built from the work history available for this profile.
Head Of Market And Industry Development, Cash & Self Service, Payments
CurrentBankwide Cash Strategy | Access to Cash Lead | Payments Sustainability
Jan 2023 - Present
Bankwide Cash Transformation
Nov 2020 - Jan 2023
Customer Journey Manager - E2E Product Strategy, Development & Delivery
Royal Bank Of Scotland
Member of the Short Term Borrowing Leadership Team - a stand alone business similar in size to M&S and easyJet.Own end-to-end journeys within the Short Term Borrowing Domain, from iterative improvements to full investment programmes. Using customer insights to deliver new-to-bank, fully digital propositions & capabilities. Accountable for commercial performance, marketing, short- medium- and long-term journey strategy, new product development, and supplier strategy.
Jan 2019 - Nov 2020
Artificial Intelligenge & Innovation Programmes, Personal Banking
Royal Bank Of Scotland
End-to-end management of portfolio of Artificial Intelligence, Automation, Digital, and Innovation programmes, from vision & strategy, through solution design and full delivery execution.Speaker & workshop leader on AI, customer implications & ethics of new tech, future of workforce. Developer AI & Innovation cohort education programme to empower all staff to grapple with new technologies, implications for our customers and workforce, ethics, and beyond.
Oct 2018 - Jan 2019
Senior Solution Designer - Digital & Artificial Intelligence
Manage Artificial Intelligence strategy and roadmap for the Personal and Business Banking franchise, as well as managing multiple programme deliveries and proof-of-concepts. Pan-bank leadership role around artificial intelligence, giving talks to senior leadership teams, graduate and intern cohorts, and supporting areas as diverse as Credit Risk, Legal, and Operations to explore the implications of AI for their businesses.
Oct 2015 - Oct 2018
Solution Designer
Portfolio included: ICB Design Lead, Personal and Business Banking; Williams and Glyn PBB Strategy; Portfolio Strategy & Impact Analysis.
Jan 2015 - Oct 2015
People And Planning Senior Analyst, Chief Risk Office
Led work on target operating model for Rush function, cost and headcount deep dive to inform investment, manage executive Risk Boards. Developed a customer-led approach to design of bespoke learning, development and engagement programs.
Feb 2014 - Dec 2014
Fitness And Probity Compliance Specialist
Designed and delivered processes and documentation for CBI Fitness and Probity requirements including gap analyses and impact assessments to account for upstream changes in legislation and policy. Managed regulated assessment process for Executives and Non-Executive Directors.
Dec 2012 - Feb 2014
Project Lead, Cbi Fitness And Probity (Bau)
Designed and delivered the strategy for BAU implementation of Central Bank of Ireland Fitness and Probity regulations in Ulster Bank, reflecting requirements of two jurisdictions, two legal entities, and four regulators.
Feb 2012 - Dec 2012
Team & coworkers
Colleagues at NatWest Group
Other employees you can reach at natwestgroup.com. View company contacts for 42759 employees →
AD
Alex Delladecimas
Colleague at Natwest GroupEdinburgh, Scotland, United Kingdom
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NJ
Navnita Jayachandran
Colleague at Natwest GroupMumbai, Maharashtra, India
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AJ
Atishay Jain
Colleague at Natwest GroupIndore, Madhya Pradesh, India
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SN
Shweta Nagpal
Colleague at Natwest GroupGurgaon, Haryana, India
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GP
G Praveen Kumar
Colleague at Natwest GroupChennai, Tamil Nadu, India
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MP
Mark Polland
Colleague at Natwest GroupGreater Edinburgh Area, United Kingdom
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CO
Caitlin Odoko
Colleague at Natwest GroupUnited Kingdom
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SP
Srivatchan Palani
Colleague at Natwest GroupChennai, Tamil Nadu, India
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AK
Aryaantth Kapur
Colleague at Natwest GroupSouth Delhi, Delhi, India
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MP
Mandy Polland
Colleague at Natwest GroupAddiewell, Scotland, United Kingdom
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Alex Delladecimas
Colleague at Natwest GroupEdinburgh, Scotland, United Kingdom
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NJ
Navnita Jayachandran
Colleague at Natwest GroupMumbai, Maharashtra, India
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AJ
Atishay Jain
Colleague at Natwest GroupIndore, Madhya Pradesh, India
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SN
Shweta Nagpal
Colleague at Natwest GroupGurgaon, Haryana, India
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GP
G Praveen Kumar
Colleague at Natwest GroupChennai, Tamil Nadu, India
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MP
Mark Polland
Colleague at Natwest GroupGreater Edinburgh Area, United Kingdom
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CO
Caitlin Odoko
Colleague at Natwest GroupUnited Kingdom
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SP
Srivatchan Palani
Colleague at Natwest GroupChennai, Tamil Nadu, India
View →
AK
Aryaantth Kapur
Colleague at Natwest GroupSouth Delhi, Delhi, India
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MP
Mandy Polland
Colleague at Natwest GroupAddiewell, Scotland, United Kingdom
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2 education records
Carly Sutherland education
Master Of Arts (M.A.), Comparative Ethnic Conflict, 1St - Distinction
Ba (Hons), Critical Theory And Social Justice/Islamic Studies, Magna Cum Laude (1:1)
Occidental College
FAQ
Frequently asked questions about Carly Sutherland
Quick answers generated from the profile data available on this page.
What company does Carly Sutherland work for?
Carly Sutherland works for NatWest Group.
What is Carly Sutherland's role at NatWest Group?
Carly Sutherland is listed as Head of Market and Industry Development, Cash and Self Service, Payments at NatWest Group.
Where is Carly Sutherland based?
Carly Sutherland is based in United Kingdom while working with NatWest Group.
What companies has Carly Sutherland worked for?
Carly Sutherland has worked for Natwest Group, Royal Bank Of Scotland, Rbs, and Ulster Bank.
Who are Carly Sutherland's colleagues at NatWest Group?
Carly Sutherland's colleagues at NatWest Group include Alex Delladecimas, Navnita Jayachandran, Atishay Jain, Shweta Nagpal, and G Praveen Kumar.
How can I contact Carly Sutherland?
You can use AeroLeads to view verified contact signals for Carly Sutherland at NatWest Group, including work email, phone, and LinkedIn data when available.
What schools did Carly Sutherland attend?
Carly Sutherland holds Master Of Arts (M.A.), Comparative Ethnic Conflict, 1St - Distinction from Queen'S University Belfast.
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