Carly Joy Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Created and owned key processes including employee benefits administration, employee changes and transfers, leave management, oversaw COBRA administration and onboarding/offboarding while ensuring accurate record keeping and employee files. • Assisted with recruitment and interview process. Tracked candidate status and was responsible for correspondence with candidates. • Facilitated pre-onboarding processes via filing of new hire paperwork, HRIS entry, and internal communications to key stakeholders (IT, Payroll, Facilities, etc.)• Oversaw the orientation and onboarding programs and assisted with assembling and updating new hire packages, including offer letters and managed I-9 verification. • Managed the annual benefits open enrollment process, including negotiating with external vendors, preparing communications for employees and ensuring that the broader HR team was well informed.• Designed and managed company internship program from onboarding to offboarding. Hosting regular meetings with 7 interns across 4 groups ensuring a positive experience and assisting where necessary. Resulted in the largest internship program in company history. • Functioned as a primary contact for benefit carriers and employees to resolve issues that may have arisen.• Administered leave programs including, FMLA, PFML and Disability. • Managed configuration and maintained accuracy of HRIS (ADP), including organizational changes.

Cambridge, Massachusetts, United States

Administrative Assistant/HR Assistant (July 2021 – May 2022)Acted as the point of contact for office related vendors.Organized and executed major events, meetings, on-site clinics and company outings.Assisted Human Resources with recruiting activities including managing onsite candidates, creating interview schedules, booking conference rooms and being the point of contact for hiring managers and candidates.Assisted Human Resources with onboarding activities including creating week 1 schedules, managing the new hire through the onboarding process, being the point of contact and familiar face for the new hire to feel comfortable asking questions.Managed I-9 Verification process.Provided administrative support for C-Suite during executive onsite visits.Preserved a welcoming and professional reception area, greeting visitors, vendors, candidates, and employees, andassisted with check-in process.Interfaced with Building Management to resolve issues and requests

Boston, Ma, United States

• Conduct interviews for potential candidates and manage the onboarding process for new hires • Manage a staff of about 20 employees throughout shifts. • Conduct payroll weekly through Kronos • Ensure guest satisfaction in restaurant and hotel• Brought customer service scores from a 45.8 in 2020 to a 51.4 YTD. • Forecast revenue and review budget for inventory weekly • Manage and produce schedules weekly for 15-20 staff members. • Meet with clients to assist in planning and execution of small events • Market new menu items, promotions, and events through social media • Basic accounting knowledge• Analyze revenue reports and manage billing for guests and clients

Boston, Ma

Rotating throughout the hotel to gain experience in each department. Strong focus on food and beverage and front office. Duties in food and beverage outlets include: overseeing staff members during their shifts, Ensuring guest satisfaction, Forecasting revenue and was responsible for scheduling about 15-20 staff members. Job duties in banquests include: ensuring groups desires and needs are met, overseeing about 10 staff during shifts, meeting with meeting planners and contacts to discuss expectations, on site for wedding and large functions to ensure guests needs are being met.

Buffalo/Niagara, New York Area

Managed the bistro on my own most evenings. Took orders. Prepared the food. Served the food and did basic bar tending. Handled cash and credit card transactions. Managed stock and requisitions. Opening and closing of the restaurant as well.

Snyder, Ny

Assisting brides by listening to their desires and needs. Meeting price points without exceeding the maximum budget. Assisted with social media marketing of the shop. Basic accounting.