Customer Support Executive for a family-run business, creating bespoke health supplements and inspiring people to live healthier, happier lives.Responsibilities include customer support, processing incoming phone and web orders, answering live chat queries, providing timely and helpful customer service.Logistics: coordinating shipments and couriers, tracking shipments for proof of delivery. Providing export shipping documents. Managing listings content, data and inventory on Amazon seller channel. Initiating and managing cases to resolve any issues.

Sales Administrator at Graphicshow Cable Accessories (GCA) Ltd, a unique 'One-Stop-Shop' for clamps, cleats and other cellular tower rigging accessories.Main responsibilities involve receiving incoming sales orders and calls, processing orders, customer contact and maintenance, liaising with internal departments. Tracking delivery reports. Providing administrative support for the sales team. Website content management. Web analytics reporting.

Working closely with the Head of Marketing, Marketing Communications Manager and other members of our marketing team, internal stakeholders as well as key external associates to assist with its implementation.Assisting the Head of Marketing in ensuring that we can deliver an effective programme of marketing activities that optimises the full breadth of marketing tactics and communicates consistent messages into the market through all channels (both on-line and off-line).Activites are planned and executed to improve brand awareness, help build the firm's profile and deliver good quality leads to the business.Working across the entire marketing mix but with specific responsibilities for the firm's seminars, events, exhibitions and email marketing programme. Playing a key role with regards to SEO and web statistics.