Creative planner, passionate worker, and effective communicator with a talent for leading, training, and handling crises in the hospitality industry.
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General ManagerReservePhiladelphia, Pa, Us
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Front Of House ManagerDnt Hospitality Group Sep 2024 - Present -
ServerEmei Aug 2024 - PresentPhiladelphia, Pennsylvania, United States
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Server/BartenderSet Nolibs Jun 2024 - PresentPhiladelphia, Pennsylvania, United States
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Client Services AssistantWilliams Event Group May 2023 - PresentPhiladelphia, Pennsylvania, United States- Responds to client inquiries promptly and professionally, providing quotes and information about our DJ and photo booth services- Creates content and manage engagement for social media and graphic design projects- Creates monthly calendars optimizing outreach for DJ team- Assists in market research, strategy, and business planning - Assists in the planning and execution of events- Attends media events, influencer events, and grand openings of relevant venues representing… Show more - Responds to client inquiries promptly and professionally, providing quotes and information about our DJ and photo booth services- Creates content and manage engagement for social media and graphic design projects- Creates monthly calendars optimizing outreach for DJ team- Assists in market research, strategy, and business planning - Assists in the planning and execution of events- Attends media events, influencer events, and grand openings of relevant venues representing the company to create social media content, network, and increase brand visibility- Writes SEO-focused blog posts for the company's website Show less -
MixologistFcm Hospitality May 2024 - Aug 2024Philadelphia, Pennsylvania, United States -
Front Of House CoordinatorRoar Nightclub May 2023 - Jun 2024Philadelphia, Pennsylvania, United StatesLead server and presenter teamCreated and facilitated training procedures for the server and presenter departmentsBooked private events including building out contracts, negotiating deals, creating client connections, and booking entertainmentAttended weekly meetings strategizing growth Assisted in creative content for the nightclub and lead creative content for the server specific social mediaCoordinated the purchasing of uniformsImplemented strategies to increase… Show more Lead server and presenter teamCreated and facilitated training procedures for the server and presenter departmentsBooked private events including building out contracts, negotiating deals, creating client connections, and booking entertainmentAttended weekly meetings strategizing growth Assisted in creative content for the nightclub and lead creative content for the server specific social mediaCoordinated the purchasing of uniformsImplemented strategies to increase sales, boost morale, and improve customer satisfactionAssist in the interview processesHeld team accountable in all areas of job duties and performanceAnalyzed individual and team server sales numbersPerformed individual performance reviews with team discussing sales, progress, and room for growth Show less -
Cocktail ServerRoar Nightclub May 2021 - Jun 2024Philadelphia, Pennsylvania, United StatesNumber one server in sales performanceRecommended and sold bottles to clients often using skills related to upselling or suggestive sellingInput and processed orders and payments through systems such as Clover and ToastProvided a positive and fun experience to VIP clientsWorked as a team with presenters to provide unique, creative, and individualized presentations for clients -
BartenderCraft Concepts Group May 2022 - Aug 2022Philadelphia, Pennsylvania, United States -
Bridal StylistLaura And Leigh Bridal Feb 2022 - Jun 2022Cherry Hill, New Jersey, United States- Recommended and styled customers in bridal gowns, veils,jewelry and bridesmaid dresses- Promoted body positivity and positive self image- Created social media posts such as Tik Toks, Pinterest boards,and Instagram stories- Took accurate body measurements and pinned customers indresses- Performed opening and closing cleaning duties- Provided frequent and friendly customer communication viaemail and phone- Organized emails and schedules- Memorized and… Show more - Recommended and styled customers in bridal gowns, veils,jewelry and bridesmaid dresses- Promoted body positivity and positive self image- Created social media posts such as Tik Toks, Pinterest boards,and Instagram stories- Took accurate body measurements and pinned customers indresses- Performed opening and closing cleaning duties- Provided frequent and friendly customer communication viaemail and phone- Organized emails and schedules- Memorized and organized bridal inventory- Informed customers on possible alterations for different brands- Kept track of inventory and the stock’s location Show less -
Event Planning AssistantClassic Events By Lauren Jul 2021 - Sep 2021Philadelphia, Pennsylvania, United States- Assisted head event planner in organizing, scheduling, ordering,and creative vision- Attended upscale networking events- Coordinated and reviewed vendor contracts- Organized event documentation- Assisted with set up and clean up of events- Researched vendors and venues for clients- Responded to emails and organized inbox- Upheld positive client relations- Created detailed timelines, check lists, and goals for clients andhead event planner- Attended… Show more - Assisted head event planner in organizing, scheduling, ordering,and creative vision- Attended upscale networking events- Coordinated and reviewed vendor contracts- Organized event documentation- Assisted with set up and clean up of events- Researched vendors and venues for clients- Responded to emails and organized inbox- Upheld positive client relations- Created detailed timelines, check lists, and goals for clients andhead event planner- Attended meetings with venue managers, clients, and eventteam and recorded information Show less -
Loan Officer AssistantCrown Home Mortgage Mar 2021 - Sep 2021Marlton, New Jersey, United States- Assisted loan officer in scheduling, organizing, and loanprocessing- Called leads and walked them through the application process- Ran client’s credit reports confidentially- Used the system Encompass- Identified liabilities, structured loans, and provided loansummaries- Managed paperwork and kept confidential files -
Leadership ConsultantSigma Delta Tau Jul 2019 - May 2020As a leadership consultant for the National Organization of Sigma Delta Tau, I had the privilege of traveling to different colleges to assist collegiate women in chapter health, leadership roles, programming, budgeting, recruiting, public relations, and much more. This opportunity allowed me to be in an ever-changing environment that kept me flexible and adaptive. When I was not traveling, I was stationed at Stockton University to manage the colonization efforts of a brand new chapter. With… Show more As a leadership consultant for the National Organization of Sigma Delta Tau, I had the privilege of traveling to different colleges to assist collegiate women in chapter health, leadership roles, programming, budgeting, recruiting, public relations, and much more. This opportunity allowed me to be in an ever-changing environment that kept me flexible and adaptive. When I was not traveling, I was stationed at Stockton University to manage the colonization efforts of a brand new chapter. With that chapter, I created new member programs, facilitated workshops, lead presentations, handled large-scale ordering, submitted reports, and kept positive relations with university faculty. This experience led me to master quick relationship building and crisis management. Show less -
Stand ManagerLegends Jun 2017 - Aug 2019
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BartenderLegends May 2017 - Aug 2019Bb&T Pavillion Concert Venue
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Senior Programming ChairSigma Delta Tau Jan 2019 - May 2019Rutgers University -
Public Relations ChairSigma Delta Tau May 2018 - Dec 2018Rutgers University -
Vice President Of RecruitmentSigma Delta Tau Nov 2016 - May 2018Rutgers University -
BartenderOlive Branch Bar And Restaurant Aug 2018 - May 2019New Brunswick, Nj
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Brand MerchandiserLeague Collegiate Outfitters Mar 2017 - Jan 2019Rutgers University -
CashierJohn'S Friendly Market Jun 2012 - Aug 2018New Jersey
Carly Kiley Education Details
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Public Relations, Advertising, And Applied Communication -
Public Relations, Advertising, And Applied Communication -
West Deptford High School
Frequently Asked Questions about Carly Kiley
What company does Carly Kiley work for?
Carly Kiley works for Reserve
What is Carly Kiley's role at the current company?
Carly Kiley's current role is General Manager.
What schools did Carly Kiley attend?
Carly Kiley attended Rutgers University, Rowan University, West Deptford High School.
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Carly Kiley
Mountain View, Ca -
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